Something horrible went wrong. The Post Office made me pay a surcharge for insufficient postage before they would deliver and I had no idea who the parcel was from, plus I knew postage was paid on ite... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Incredible service. Great website, lots of choices. Delivery was very prompt, I received an email when item had been dispatched, then a personal email stating my order had been delivered and to confir... See more
Company replied
Super fast delivery, brick vase looks very stylish. Loving the green colour (my favourite). Definitely recommend! If you did an Ibstock brick would buy as gift for my parents who live near Ibstock. Mi... See more
Company replied
Good, honest company selling tip-top quality, stylish goods: items that are unavailable elsewhere. I was looking for a jacket that I thought no longer existed until I "stumbled" onto this website. I... See more
Company replied
Company details
Written by the company
SirGordonBennett is a curated online retailer - marketplace purveying independent British made craftsmanship goods and British made gifts. Designed and crafted to last longer thus have less of an impact in the planet’s finite resources. We call it ModernHeritage. Made Well. Made to Last. Made in Britain. We are here to help you discover British craftsmanship brands that are handmade with traditional skills by artisans across Britain. Maybe you'll discover a brand that is new to you or a brand that you had forgotten about. So whether a brand is 200 years old with a Royal Warrant or 2 years old with a right royal future you'll say Gordon Bennett I didn't know Britain still made that. Sir Gordon Bennett is the perfect place to get a British made gift for that special person in your life. Or in fact something to treat yourself to some British craftsmanship goods, you know you are worth it. From British made homeware to British made clothing and from British perfume to books and everything in between, Sir Gordon Bennett has something for everyone. Sign up to Gordon'sBUGLE our newsletter and receive 10% off your first order and free UK, EU and USA delivery. Gordon'sBUGLE is a newsletter designed to entertain, amuse and occasionally bemuse. Looking at British culture and history through the lens of British manufacturing and design.
Contact info
Union House, 111 New Union Street, , CV1 2NT, Coventry,, United Kingdom
- support@sirgordonbennett.com
- sirgordonbennett.com
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exciting finds
A great company to go to when looking for that special gift. Very efficient service and speedy delivery.
27 March 2023
Reply from Sir Gordon Bennett
Thank you Viv for taking the time out of your day to write a splendid review, highly appreciated.
Cheers, Neil & Dan
Great quality apron
Great quality apron, absolutely love it! Only problem I should have gone with the extra length on the belt as my waist is obviously bigger than thought!
27 March 2023
Reply from Sir Gordon Bennett
Thank you Carsten for taking the time to write a splendid review, the post Christmas waistline can be a problem sometimes.
Cheers, Neil & Dan
Reply from Sir Gordon Bennett
Thank you Linda for taking the time to write a splendid review and supporting British craftsmanship.
Cheers, Neil & Dan
High quality products as usual and…
High quality products as usual and beautifully wrapped as always. Thank you
27 March 2023
Reply from Sir Gordon Bennett
Thank you Wendy for taking the time to write a review and for supporting British craftsmanship.
Cheers, Neil & Dan
British made
I'm trying very hard to buy British made and Sir Gordon Bennett has a nice variety of goods. I was lucky enough to see the hat I wanted in the sale. Added bonus was it was beautifully packaged.
26 March 2023
Reply from Sir Gordon Bennett
Thank you Mr G French for taking the time to write a splendid review and glad you found what you were looking for.
Cheers, Neil & Dan
Great products and even better they are…
Great products and even better they are all made in Britain. Fab
27 March 2023
Reply from Sir Gordon Bennett
Thank you Janice for taking the time out of your day to write a fab review, highly appreciated.
Cheers, Neil & Dan
British quality at its best supplied…
British quality at its best supplied and delivered by a great British business
26 March 2023
Reply from Sir Gordon Bennett
Thank you Gary for taking the time to write a splendid review and for the high praise, highly appreciated Sir.
Cheers, Neil & Dan
Reply from Sir Gordon Bennett
Thank you Jenny for taking the time out of your day to write a splendid review.
Cheers, Neil & Dan
Great customer service asking for more…
Great customer service asking for more info on address. Good price for quality goods.
21 March 2023
Reply from Sir Gordon Bennett
Thank you Jan for taking the time to write a splendid review, we love to help, so glad we could.
Cheers, Neil & Dan
Prompt Great valueservice,goods arrived in good…
Prompt service,goods arrived in good condition and well packaged. Product is just what I wanted for sensitive skin.
21 March 2023
Reply from Sir Gordon Bennett
Thank you Susan for taking the time to write a splendid review, highly appreciated.
Cheers, Neil & Dan
Reply from Sir Gordon Bennett
Thank you Mr Anthony Swaine for taking the time to write a splendid review, highly appreciated.
Cheers, Neil & Dan
Great product( bristle brush) easy…
Great product( bristle brush) easy ordering and reasonable price. Quick delivery.
21 March 2023
Reply from Sir Gordon Bennett
Thank you Mrs Rachel Siddons for taking the time to write a splendid review, highly appreciated.
Cheers, Neil & Dan
Very straightforward and pleasant…
Very straightforward and pleasant experience. Great communication and packaging
16 March 2023
Reply from Sir Gordon Bennett
Thank you Gillian for taking the time out of your day to write a splendid review, highly appreciated.
Cheers, Neil & Dan
Great British products at great competitive prices.
I ordered a Samuel Groves 26cm Casserole dish with Lid. I had hunted around online for the best price and came across 'Sir Gordon Bennett '. This company was new to me but loved the fact that they only stock British Brands and they had the best price for the item I wanted. Order arrived quickly and packaged well, eventhough shame it included plastic as compostable packing peanuts would of been better.
So all in all, from website, product's and efficiency the company were great, just need to sort eco friendly packaging please.
And as to how the Samuel Groves Casserole Dish is,....
100% perfect.
The craftmanship, aesthetics is pure quality and it made some super meals and cleaned up great.
It's definitely an investment piece but well worth the money.
3 March 2023
Reply from Sir Gordon Bennett
Thank you Claire for a splendid and honest review, highly appreciated. Regarding the sustainability of our packaging, some of the items we purvey are made to order and as such come directly form the workshop they are made. Although we ask our British brands to be as sustainable in their packaging as possible we can not totally control that, we do hope that our brands get better as time moves on and with a little nudge from us every now and them.
Cheers, Neil & Dan
Reply from Sir Gordon Bennett
Thank you Ms Elliot for taking the time out of your day to write a splendid review. Highly appreciated.
Cheers, Neil & Dan
After initial difficulties I very pleased with my order
After initial difficulties with the price of the item having changed between me see the product and ordering it the company sorted everything out. The delivery took longer than expected but that seems to be due to Royal Mail and also bad weather.
Very pleased with the product.
14 March 2023
Reply from Sir Gordon Bennett
Thank you Colette for the honest review. Sometimes due to brands increasing their prices we also have to increase our prices. But we are very happy that we have managed to resolve the problem and you are a happy customer.
Cheers, Neil & Dan
Great experience and a lovely gift
Great experience and a lovely gift. Emailed to check on the progress of my order and Dan was more than helpful.
7 March 2023
Unprompted review
Reply from Sir Gordon Bennett
Thank you Becky for taking the time to write a splendid review, highly appreciated.
Cheers, Neil & Dan
Fast delivery & lovely product
22 February 2023
Reply from Sir Gordon Bennett
Thank you Megan for taking the time to write a splendid review, highly appreciated.
Cheer, Neil & Dan
Wonderful service from Sir Gordon…
Wonderful service from Sir Gordon Bennett and I love my new kettle- they even polished it for me prior to sending! Thanks you so much!
25 February 2023
Reply from Sir Gordon Bennett
Thank you Emma for taking the time to write such a splendid review, and glad you love Richmond kettles as much as we do.
Cheers, Neil & Dan
Buying British
I had ordered Burleigh Regal Blue
breakfast cup set , which is lovely . I decided to purchase two tea cup sets
for afternoon tea, Sir Gordon only had one in stock but quickly got more and I received them the day after they were dispatched. Excellent service, and great British goods . Roderick. Belfast.
21 February 2023
Reply from Sir Gordon Bennett
Thank you Roderick for taking the time out of your day to write a splendid review and we are very happy we could help.
Cheers, Neil & Dan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.