Sinuvox Reviews 159

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company. Many customers highly recommend the product, finding it effective in clearing sinuses and improving nasal passages, often reducing the need for other medications. People appreciate the product's quality and note that consistent use leads to significant relief from congestion and allergies. The website is frequently praised for being informative, well-organized, and easy to navigate, making the ordering process simple and quick. However, some customers experienced significant delays in receiving their orders, with some not receiving their product at all. There were also concerns about the product being shipped from China, which was not always clear during the ordering process, leading to longer delivery times than expected. A few other people also felt that the website tried to upsell additional products excessively, and some were dissatisfied with the lack of clear warnings about product contraindications, such as for dry eye.

What people talk about most

Product

People report positive experiences with the product, with many finding it effective for improving breathing,... See more

User experience

Clients share positive opinions on user experience, frequently describing it as easy to use and navigate,... See more

Order

Reviewers mention ambiguous feedback about the ordering process, with many customers finding it quick, easy,... See more

Website

Customers had positive experiences with the website, finding it well-designed, informative, and easy to... See more

Quality

Reviewers highlight positive aspects of quality, with many finding the product works very well to clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order arrived in a timely manner. Have only had for a few days but I have been using twice a day for 15 minutes and I do believe that I am seeing improvement. Some increase in drainage but more im... See more

Company replied

Rated 5 out of 5 stars

I was hesitant at first, but have to say that this is just amazing. I am not having anymore sleep disturbances and my husband is breathing much better. There is less snoring and he is waking up refres... See more

Rated 5 out of 5 stars

Sarah Smith confirmed my email to cancel my order that was duplicated. I had emailed several times over 3days with nothing. Thank you asarah for putting my mind at ease and making this simply

Company replied

Rated 5 out of 5 stars

I find the product does an outstanding job in keeping the sinuses clear. What I also found was that the product requires consistent use to remain effective

Company replied


Company details

Written by the company

Sinuvox is a health technology company focused on developing innovative solutions that help people breathe more comfortably and manage everyday nasal congestion. Our products combine Swiss-engineered design with modern light technology to create practical tools that support sinus health and overall respiratory wellbeing. The Sinuvox team brings together engineers, product designers, and medical advisors who share a common goal: to make safe, easy-to-use breathing solutions available for people dealing with nasal congestion, sinus pressure, allergies, and nighttime breathing discomfort. By focusing on thoughtful design and reliable technology, we aim to provide an alternative approach that fits naturally into daily routines. Our flagship product, the Sinuvox Red Light Nasal Congestion Relief device, is designed to support clearer breathing by helping users incorporate light-based nasal care into their daily wellness routine. Alongside the device, we also offer complementary products such as medical-grade silicone nasal inserts and breathing nasal strips, which help support airflow and comfort during sleep or daily activities. At Sinuvox, we believe that better breathing starts with consistent care and reliable tools. That’s why our products are designed to be simple, reusable, and easy to integrate into everyday life. Our mission is to continue developing practical breathing solutions that help people feel more comfortable, sleep better, and enjoy clearer breathing every day.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

159 reviews

5-star
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1-star

Replied to 84% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Easy to manage thru

9 April 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you, Gene! We appreciate you taking the time to leave a review!

Sinuvox Team

Rated 4 out of 5 stars

My first impressions

I’ve had the Sinuvox for just a few days, but every time I’ve used it I can feel a difference. Not as stuffy, not as runny, not as clogged. If I may make a suggestion, perhaps offer a smaller size of silicone sleeves. The ones provided are uncomfortably large and using it without them means that I can’t move about because I have to lay down or otherwise keep my head tilted back.

9 April 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you so much for this detailed feedback! Really glad you're already feeling a difference after just a few days.
The smaller silicone sleeve suggestion is a great one and something we are genuinely looking into. Thank you for taking the time to share this. It helps us more than you know!

Sinuvox Team

Rated 5 out of 5 stars

Excellent service!

The representative answered all my questions and urged me to keep, free of charge, a second laser that was sent by mistake. Excellent and prompt customer service.

6 April 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you so much for sharing this! Our customer service team says a huge hi and is so grateful you took the time to mention them. They work really hard to make sure every single customer is taken care of, and this kind of feedback means the world to them.
Thank you, Cacky!

Sinuvox Team

Rated 5 out of 5 stars

Easy website

I don’t have the product yet. I had great ease with using the website.

9 April 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you, Christa! So glad the website was easy to use. We hope you love the device just as much when it arrives!

Sinuvox Team

Rated 5 out of 5 stars

Reduces Sinus Inflammation

What a difference Sinuvox has made in my sinus inflammation! I used to have constant pressure, but since using Sinuvox, the pressure has subsided!

9 April 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Brenda, thank you so much! Constant pressure finally subsiding after years of dealing with it. That is exactly what Sinuvox is designed to do. We are so happy it is working for you, and thank you for sharing this!

Sinuvox Team

Rated 4 out of 5 stars

Decent results

In the past 10 days I've used my steroidal spray only twice. After about day 5, I could begin to feel the difference in sinus pressure and had less post nasal drip.

8 April 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you, Dave! That is a really solid start. Give it a few more weeks, and we think you will be even more relieved. Thank you for sharing the honest update!

Sinuvox Team

Rated 4 out of 5 stars

Everything arrived in a timely manner

Everything arrived in a timely manner. Unit Seems to be working

8 April 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you! Really glad everything arrived on time, and Sinuvox is doing its thing. We appreciate you taking the time to leave a review!

Sinuvox Team

Rated 4 out of 5 stars

Sinus Problems all my Life

I have had sinus problems most of my life and this felt like something I could use to improve the quality of my life.
I didn't give you the 5 stars because I didn't see the price of the apparatus until I went into the "cash out" part. That was a little misleading for me.
We'll see how this works and if I will continue to order from you.

8 April 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you, Sandra, for being so honest with us.
That is completely fair feedback, and you are right. We are working on making the pricing clearer. We really hope Sinuvox delivers for you after a lifetime of sinus struggles. If you have any questions at any point, please reach out, and we will be right there. Thank you for giving us a chance!

Sinuvox Team

Rated 5 out of 5 stars

Very professional and polite

Juni was professional, very polite, , quick to reply, and solved my issue.

7 April 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you so much, Robert! Juni says a huge hi and is so grateful you took the time to mention her by name. She works really hard to make sure every customer feels taken care of, and this kind of feedback means the world to her and the whole team. Thank you!

Sinuvox Team

Rated 2 out of 5 stars

This site need much more work

I think I order an item but never got a confirmation but you sure got my email address adjust keep sending me stuff. It took me five attempts to to get to the rating link to get here- the first four took me to the sales section. Your site is definitely NOT ready to be rolled out to the public!

7 April 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for being so honest, Pam. We genuinely appreciate it.
We are really sorry about the confusion with your order and the difficulty reaching the review link. This is not the experience we want for anyone.
Please reach out to us at team@sinuvox.com, and we will make sure your order is sorted out properly. Thank you for taking the time to share this.

Sinuvox Team

Rated 4 out of 5 stars

I think your website was pretty easy to…

I think your website was pretty easy to use. However, I have to remove one star because of the part where you ask for an email in order to get a discount. That email didn't get to me until well after I concluded my order. Otherwise, all was good.

7 April 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you, Steven! That is completely fair feedback on the timing of the discount email. You should have received it before completing your order, not after. We are working on fixing that. We appreciate you taking the time to point it out!

Sinuvox Team

Rated 4 out of 5 stars

I just received mine

I just received mine, but came quick and the order process was easy. I'll give a follow-up review in 30 or so days once I've had a chance to use it.

7 April 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thanks so much for the update, Leonard! We’re glad to hear your order arrived quickly and that the process was easy 😊 We really appreciate you planning to share a follow-up after using it. Looking forward to hearing how it works for you over time!

Rated 5 out of 5 stars

Customer service reviewed my order and…

Customer service reviewed my order and they were very helpful in making adjustments they followed up and we’re very helpful

7 April 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you so much, Jose! Really glad our customer service team was able to help and follow up properly. They work hard to make sure every order is right, and it means a lot to hear this. Thank you for sharing!

Sinuvox Team

Rated 5 out of 5 stars

Juni was great with her advice

Juni was great with her advice. Very kind and professional. Thank you

7 April 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you so much for the kind words! Juni says a huge hi and is so grateful you took the time to mention her. She puts so much care into every customer, and this genuinely made her day. Thank you!

Sinuvox Team

Rated 4 out of 5 stars

I’m familiar with red light therapy and…

I’m familiar with red light therapy and I know it works.

6 April 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you, Cara! You already know the science, so you know what Sinuvox can do. We hope it delivers everything you expect. Thank you for choosing us!

Sinuvox Team

Rated 5 out of 5 stars

I received a quick responses from Sarah and Juni!

I received a quick response from Sarah that helped me a lot with the situation. I think I’m still having some problems.
I did not receive a charger for this item just a usb cable. I don’t know, but that may be a problem charging it. As the light does not go out after I’ve charged it a few hours or overnight.

2 April 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you so much, Jane!
Sarah and Juni both say a big hi and really appreciate you mentioning them. They work so hard for every customer.

Regarding the charger, please reach out to team@sinuvox.com if you are still having any issues, and we will resolve them right away. In any case, if anything happens, we will be happy to send you a brand-new device so you can proceed with the therapy! Thank you so much for sharing.

Sinuvox Team

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