I would give zero stars if it were an option. i can't believe I didn't research this piece of crap company that is using PayPal to give a false sense of credibility and PayPal won't do a damn thing.... See more
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See what reviewers are saying
Their customer service is non-existent! I've ordered a sewing machine on 3rd March, it's now 9th April, still haven't received it. Sent numerous e-mails and keep getting automated response. Have... See more
I have had the same experience as many others here. Delay in the machines coming into stock, followed by no response from emails -I did have a reply from 'Ashley' about two months ago. Since then,... See more
I bought the Bernette Funlock B48 overlocker/coverstitch machine. The help I got from Singer both on-line chat and later by phone, was excellent. They told me all the information I needed to make the... See more
Company details
Information provided by various external sources
THIS COMPANY IS NO LONGER TRADING
Contact info
Unit 4 Delta Court, Manor Way, WD6 1FJ, Borehamwood, United Kingdom
- 0800 065 4202
- mail@sewnet.co.uk
- singerdirect.co.uk
Excellent machine
Excellent machine. Does everything I need and easy to control speed. Very robust and the needle threader saves a lot of time!
Very happy with purchase.
Great machine
Great machine, does exactly what I needed. Helpful staff for extras too.
Fabulous service
Fabulous service, prompt delivery and great sewing machine, one very happy customer, thank you
Not very happy with singer direct
Not very happy with singer direct. No answer from any phone numbers. When I went to look for my singer legacy c440 from the drop down menu of all singer machines, mine was not on the list, therefore I had no idea which parts would fit my machine. It took a few back and forth emails to find the part I required. I was informed that pressure foot holder for my machine was a "special" order item.I now presume that any further parts I require will be "special" items and therefore more expensive than other machines, by the way, I PURCHASED MY singer legacy c440 just last September from Singer. So I have no idea why a newish machine needs parts specially ordered.
Superb sewing machine
Superb sewing machine, great value for money. Arrived two days later. Extremely happy with this product. I have dreamt of owning one of these for years. I am quilting and sewing for Britain!
rapid delivery as promised
rapid delivery as promised. ordering on website was easy especially as I used the on line advice service.What else can I say - it's a Singer.
Very happy with the machine and easy to…
Very happy with the machine and easy to use, at a good price, and I would give positive if someone is thinking of buying the 4423 machine..
Singer Are The Best
Singer Direct are one of tte best comanies I have had the pleasure to deal with and the sewing machine is the best I have ever used.
Fast Efficient Service
I bought my Singer Patchwork from Singer Direct and the service was second to none. I made the order online and after a quick phone call to set up the finance , it was done...a couple of days later, my sewing machine arrived. It was easy to order, it was delivered quickly, no hassle at all, just a very efficient service.
Such appalling service
Such appalling service. If I could go back I would never buy from this company. My advice? Do NOT buy from them - look elsewhere.
I have got my singer sewing machine…
I have got my singer sewing machine which was delivered without any fuss and I'm happy with the credit arrangement agreed with this company. The machine is what I wanted and I'm very pleased with it.
Excellent but ...
Excellent but ..., excellent delievery and customer service. BUT, when opening the packaging, please be VERY careful, the first thing that is packed in the box is the protective covering for the machine. Without knowing this (obviously), using scissors to get in the box, the protective covering was cut slightly too.
Other than that, big thumbs up.
Great sewing machine
Great sewing machine. I bought this for my mum and she loves it. The only issue was that when I first ordered it my delivery was apparently lost and it took more than two weeks to arrive.
Excellent fast service I would…
Excellent fast service I would recommend this highly.
Enjoying using this machine.had a…
Enjoying using this machine.had a singer before but this has everything still getting use to it love it would recommend this machine
Lovely machine shame about service!
My new machine is wonderful and I absolutely love it. Customer services wasn't the greatest, I wasn't made aware that my new machine would be delayed due to having a service before it was sent. It would have been good to be advised of that. When I tried contacting customer services via online chat I was advised they couldn't look at orders!! It then took 2 emails to customer services to get a reply and to find out what had happened.
Bought a showroom machine excellent…
Bought a showroom machine excellent price and service
Great for a first machine it comes with…
Great for a first machine it comes with super easy instructions. The only thing what would make it better is if it had more than one place for the cotton to sit. And you cannot use the large cotton spool because there isnt enough room for it to turn
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