SIMS 4 USA Reviews 322

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Terrible. They tried to call me, looked like a scam. They verified details so all seemed ok. They then cancelled my order a few days later without notice or explanation. Never again, dont recommend.... See more

Rated 1 out of 5 stars

Unresponsive! They stole my money. I ordered a e-Sim with an activation date earlier this week and they never did anything. Beware and think twice before buying something from them. They might just de... See more

Rated 5 out of 5 stars

Very good service Wanted to stay longer and wanted to prolong plan via provider - not possible because they didn’t accept a foreign credit card…..(tried Visa and Mastercard) Contacted SIMS 4 USA. Ea... See more

Rated 5 out of 5 stars

The SIM card arrived very quickly after ordering, and was perfect for us (being Brits heading to America). The signal was strong, it worked in our UK unlocked phone no problem, and was absolutely idea... See more

Company details

  1. Telecommunications Service Provider

Written by the company

#1 USA prepaid sim card provider. we specialized in prepaid sim cards for travelers and will deliver your sim card to your home address within 3 business days.


Contact info

3.4

Average

TrustScore 3.5 out of 5

322 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Very smooth process

Very smooth process, convenient delivery and timely attivati in of the simcard.
I would add the option to keep same number/simcard if the user buys a monthly plan every 3/6 months

22 February 2023
Rated 4 out of 5 stars

Great experience for a the first timer!

I was truly impressed with how the representative handled my shipping situation so quickly. I feel relieved that I will have phone service the instant I land. Being able to communicate with my family is paramount when you’re travelling alone from so far away. Thanks Veboo.

7 February 2023
Rated 1 out of 5 stars

Still waiting for my refund it’s been a…

I bought international plan meaning I can use in UK too but it’s not working that’s why I told them to refund me and they still ignore I paid for services that I didn’t receive refund !

13 January 2023
SIMS 4 USA logo

Reply from SIMS 4 USA

The Customer purchase a USA sim card and trying to use it in UK.
No option for a refund.
The sim we provide was working as prompt, but only in USA, not in UK.

Rated 5 out of 5 stars

Swiss watch

Very easy to order. Comes very fast. Even though it’s to Portugal. When in the states the sim cards work like a Swiss watch. So happy!

12 December 2022
Rated 5 out of 5 stars

Absolutely Fabulous

I contacted Sims4USA to ensure I could ring Irish land lines and mobile numbers. The response was immediate and made my decision easy to purchase the sim. The sim was waiting for me in Miami at my hotel when I arrived. The company had the card activated and everything was very smooth. The next time we visit the USA we will get 2 x sims - one for my husband and I as he also thought it excellent value for money.

17 November 2022

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