SimplyMeds Online Reviews 

28,823
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 4,937 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the ordering process simple and efficient, praising the ease of finding and purchasing items. Many highlighted the quick and reliable delivery service, with orders often arriving promptly, sometimes even the next day. The service is frequently described as excellent and professional, with people appreciating competitive pricing and product effectiveness. However, some customers noted issues with damaged items upon arrival or receiving incorrect products or dosages. A few other people also experienced significantly delayed or unreceived orders, and some products had concerns like short shelf life or spoilage during transit.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and... See more

Order

Clients share positive opinions on order, highlighting the ease and speed of the ordering process. Many... See more

Product

Reviewers mention positive feedback about product, often praising the effectiveness of medications like nasal... See more

Price

People report positive experiences with pricing, consistently finding good, reasonable, and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

QUICK AND EASY - UNLIKE Pharmacy2U who wasted over 20 minutes and I gavce up in exasperation and got nowjere so came to this company and it couldn't have been easier. So WELL DONE SIMPLYMEDS ONLINE a... See more

Rated 5 out of 5 stars

Simple and easy for making online orders Very clear instructions on how to order Quick and easy to order and make payment Excellent service I will definitely use again as needed Thank you ve... See more

Rated 5 out of 5 stars

I needed antibiotics asap, my GP wasn't taking appointments and I was in pain with a UTI. SimplyMeds made my life so much easier, ordering was simple and my tablets came next day. Thank you SimplyMed... See more

Rated 5 out of 5 stars

I was having troubles getting Softpore from regular pharmacies so tried the internet pharmacies and went with SimplyMeds Online. The items came quickly unfortunately the courier took them to the wr... See more


Company details

  1. Pharmacy
  2. Drug Store
  3. Medical Supply Store
  4. Online Pharmacy
  5. Online Prescription Medication Vendor

About SimplyMeds Online

Written by the company

FREE DELIVERY We offer free delivery on all prescription orders

Lowest Price Guarantee We offer the most competitive prices online. Find it for less and we will match it.

Gold Standard Customer Service Our expert staff are always there to help

Who are we?
SimplyMeds Online is a fully registered and regulated UK online pharmacy established in 2015. We offer a wide range of prescription treatments through our free online consultation service and the business is run and backed by our very own experienced healthcare team (no outsourcing). Our service is fully confidential, convenient and safe. What's more we offer free standard recorded delivery on all orders.

Pharmacies can play an important role in providing safe and regulated access to medication for patients who are unable to wait to get to their GP. The service we provide is not only convenient but also ethical. We are regulated in exactly the same way as your local high street pharmacy and thus keep to the highest standards when providing patient support and care.

Ordering for the 1st time?

Written by the company

Get 10% off your 1st order with code: TRUST10
Why not try us out today? You will not be disappointed in our treatments or service.

Our Price Promise

We guarantee we won't be beaten on price

We guarantee we won't be beaten on price
Patients should have access to the highest quality treatments but this doesn't mean they shouldn't be good value. SimplyMeds Online promises to have the best treatment prices online. If you find another registered UK online pharmacy, that offers a comparable private prescription service, with a product for less than we offer it for, within 14 days of your purchase - we'll match it. Guaranteed.

Contact info

4.8

Excellent

TrustScore 5 out of 5

29K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.8

All reviews

(28,823)

4,917 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loren is the absolute best

Loren is the absolute best, a big thank you for all her help! I have to change my delivery destination regularly and it always goes well 😻

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Always prompt, and care about what’s in the package - particularly chilled items. They have rung when a chilled delivery spanned a bank holiday & we mutually rearranged.

27 July 2026
Unprompted review
Rated 1 out of 5 stars

Paid for my order and it wasn't…

Paid for my order and it wasn't delivered. I tried to email and chase, but zero reply.

16 July 2026
SimplyMeds Online logo

Reply from SimplyMeds Online

Hello Jay,

Thank you for your review.

We sincerely apologise for the issue you have experienced with your delivery. Our Customer Service Team contacted you today to request some further information regarding this matter.

Please get back in touch with us at your earliest convenience so we can investigate this further and work towards resolving the issue for you.

We apologise for any inconvenience caused and appreciate your patience.

Kind regards,

Simplymeds Online

Rated 5 out of 5 stars

Very efficient service

Very efficient service, website was easy to navigate to enable an order, meds arrived next day. I looked at other companies, but this seemed the most straightforward.

18 July 2026
Rated 5 out of 5 stars

Great service

After suffering with an ongoing ear infection/swimmers for what seemed like forever and not being able to see a doctor I checked Simply Meds. I found what I needed at a great price and it was delivered quickly. Ear infection/swimmers ear cleared up quickly so I highly recommend.

15 July 2026
Rated 5 out of 5 stars

Very professional service and very…

Very professional service and very thorough. Gave exact instructions and decisions so as to expedite both the Prescription Assessment and move through to despatch. Once prescription approved, despatch was immediate and I was particularly impressed with that. Great experience with no dithering unlike other suppliers with easy direction to what was required. Where the order app was not approved (didn't meet the rules) this was handled very sensitively with very clear reasons. I will stay with these people!

18 July 2026

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