Simply Insurance Services LTD Reviews 

1,073
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 215 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the staff for being helpful, professional, and friendly, often going above and beyond to assist. The service is frequently described as excellent, with customers appreciating the straightforward, easy, and efficient process for renewals and adjustments. Many also highlight the competitive pricing, with people often receiving great quotes and finding their premiums to be excellent value. Customers consistently report positive interactions, emphasizing the company's reliability and the peace of mind they gain from their services. Reviewers frequently express high satisfaction with the overall experience, often recommending the company to others for its dependable support and clear communication.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, often highlighting the politeness, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the politeness,... See more

Price

Reviewers highlight positive aspects of price, with many customers consistently reporting competitive and... See more

Subscription

Clients share positive opinions on subscription renewals, often describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete po... See more

Rated 5 out of 5 stars

Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today... See more

Company replied

Rated 5 out of 5 stars

Called today to renew my motor trade policy, spoke to Chris who ran through my requirements with me & got me a brilliant level of cover at a great price! Been using simply for years & can't fault them... See more


Company details

  1. Insurance Broker

Written by the company

Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,073)

211 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very knowledgeable and helpful

Very knowledgeable and helpful. Making sure everything was clear. Thorough on their side.

5 June 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Mark,

Thank you for your great feedback. I’m really pleased to hear you found the service knowledgeable, helpful and thorough, and that everything was made clear. Your feedback means a lot.

Rated 5 out of 5 stars

Great customer service

Great customer service. Everything was explained nice and clearly. Very pleasant and answered any questions asked

5 June 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Deanne,

Thank you for your lovely review.
I’m really pleased to hear everything was clearly explained and that your questions were answered. Your feedback means a lot.

Rated 5 out of 5 stars

This year I spoke to Gabrielle who made…

This year I spoke to Gabrielle who made renewing my trade policy simple.
Top company who I’ve been with a few years now without any problems.

26 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Shane,

Thank you so much for taking the time to leave this review.
We’re really pleased to hear that Gabrielle made your renewal simple and that you’ve had a smooth experience with us over the years. Your loyalty and feedback mean a lot.

Rated 5 out of 5 stars

FromGabrielle have been A+start to finish,Gabrielle have…

From start to finish,Gabrielle have been A+ 😊 Very informative, friendly, and nothing is too much trouble. I feel really secure in the decisions I’ve made, and like Gabriellet took the time to get it just right for what I needed. Would recommend them to anyone!

26 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Arron,

Thank you so much for the fantastic feedback. We’re delighted to hear Gabrielle has been A+ from start to finish — informative, friendly, and always willing to go the extra mile. It’s wonderful to know you felt confident in your decisions and that she took the time to tailor everything perfectly to your needs. Your recommendation means a great deal to us.

Rated 5 out of 5 stars

Sam was very helpful and explained…

Sam was very helpful and explained everything very well I give him 10 out of 10 thank you sam

22 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Mutibur,

Thank you for the brilliant feedback. We’re delighted to hear Sam was so helpful and explained everything clearly from start to finish. A 10 out of 10 is high praise, and he’ll be thrilled to know he made such a strong impression. Thank you again for taking the time to share your experience.

Rated 5 out of 5 stars

Jack was superb with my renewal

Jack was superb with my renewal: )
Extremely articulate and friendly .
Thank you for the impeccable service!

22 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Stephen,

Thank you for your wonderful feedback. We’re delighted to hear Jack turned your renewal into such a smooth, friendly, and downright enjoyable experience. His mix of efficiency and charm certainly leaves an impression, and your kind words will make his day. Thank you again.

Rated 5 out of 5 stars

Good renewal price

Good renewal price, dealt with promptly and quickly, well informed and excellent service all round and would definitely recommend

22 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi David,

Thank you for the great feedback. We’re really pleased to hear your renewal was handled quickly, clearly, and at a price that worked for you. Excellent service is exactly what we aim for, so it’s fantastic to know it all hit the mark. We truly appreciate the recommendation.

Rated 5 out of 5 stars

Highly recommended

Highly recommended

22 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Muhammad,

Thank you so much for the kind words. We’re thrilled to hear you’d highly recommend us — feedback like this really keeps us smiling. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Gabrielle was very helpful

Gabrielle was very helpful, she explained the differences of the insurance policies, and we chose the right one.
Thank you Gabrielle

18 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Jack,

Thank you for the lovely feedback. We’re delighted to hear Gabrielle was so helpful and made everything clear while guiding you to the right policy. She’ll be thrilled to know her support made such a positive difference. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

jack was a great help

21 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi A Team Cranes,

Thank you for the great feedback. We’re so glad to hear Jack was such a help and made everything nice and easy for you. Your kind words mean a lot to us.

Rated 5 out of 5 stars

I have just renewed my policy with pib…

I have just renewed my policy with pib as they have been outside last year and were the cheapest quote for this year, my advisor Mel was very professional and a pleasure to deal with. I 100% would recommend this company for all motor trade policies

19 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Julian,

Thank you for the fantastic review. We’re delighted to hear you chose to renew with us again and that we could offer the most competitive quote this year. Mel will be thrilled to know her professionalism and friendly approach made the process a pleasure. Your recommendation means a great deal — we truly appreciate your trust in us.

Rated 5 out of 5 stars

Spoke with Sam Sheed regarding my motor…

Spoke with Sam Sheed regarding my motor trade insurance policy. From start to finish the experience was first class.
He handled everything. Took out policy today. Excellent service.
Peter Elliott Elliotts Motor Co.

19 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Peter,

Thank you for the fantastic feedback. We’re delighted to hear your experience from start to finish felt first‑class. Sam will be thrilled to know he made the process smooth, clear, and hassle‑free, and we’re glad your new policy is all sorted. We truly appreciate you choosing us — thanks again for taking the time to share your experience.

Rated 5 out of 5 stars

Mel was super efficient

Mel was super efficient, polite and helpful, pleasure to talk to!!
Many thanks
Mrs Osborne

18 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Mrs Osborne,

Thank you so much for your lovely feedback. We’re delighted to hear Mel made everything smooth, friendly, and genuinely helpful — she’ll be over the moon to know she made such a positive impression. It’s always our aim to make every conversation a pleasure, and your kind words truly mean a lot. Many thanks again.

Rated 5 out of 5 stars

Been with these now for 3 years

Been with these now for 3 years, just renewed again today and spoke with Mel, who in my experience is fantastic one the best I’ve dealt with, super easy and efficient! All done and renewed within 30 minutes fantastic, thanks again Mel

18 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Luke,

Thank you for sticking with us over the past three years — we truly appreciate your loyalty. It’s great to hear your renewal was quick, smooth, and wrapped up in no time. Efficient, easy service is exactly what we aim for, and feedback like yours keeps us smiling. Thanks again for taking the time to share your experience.

Rated 5 out of 5 stars

Straight forward

Straight forward, good understanding of policy, explained well. Gabrielle Woodward was a pleasure to deal with.
Many thanks.

18 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Anthony,

Thank you for the wonderful feedback. We’re delighted to hear everything was explained clearly and made easy to navigate. It’s always a pleasure when great service shines through, and your kind words truly mean a lot. Many thanks for taking the time to share your experience.

Rated 5 out of 5 stars

Very good service good communication…

Very good service good communication tried to get cheapest price

16 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Steven,

Thank you for the great feedback. We’re glad to hear our team kept the communication clear and worked hard to find you the best possible price. It’s always our goal to make things simple, smooth, and kind to the wallet — so we’re delighted it paid off.

Rated 5 out of 5 stars

I spoke to someone called Chris who…

I spoke to someone called Chris who talked me through and explained in detail. He was patient and made things easy

15 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Sam,

Thank you for the great feedback. We’re delighted to hear Chris made everything clear, calm, and easy to navigate. Patience and good guidance are exactly what we aim for, so it’s wonderful to know it landed well. Your review truly brightened our day.

Rated 5 out of 5 stars

Worked out well...

Customer service and understanding was great. Mel was easy to speak with and understanding. Quick and fast service so I could be back at work.

14 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Ryan,

Thank you for the fantastic feedback. We’re thrilled to hear Mel made everything smooth, speedy, and stress‑free so you could get back to work in no time. Glad we hit the mark! Your review genuinely made our day.

Rated 5 out of 5 stars

The quality of staff

The quality of staff. Jack was exceptional as was Gabbi and Matt in the claims department. They clearly all had a precise understanding of their respective roles and their responsibilities within them.

14 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Chris,

Thank you for the lovely review. Our team will be delighted to know their professionalism and precision made such an impact. We’re proud of the crew — they keep everything running like a well‑tuned machine. Your feedback truly brightened our day.

Rated 5 out of 5 stars

Gabrielle was super helpful and polite…

Gabrielle was super helpful and polite on the phone to us answered all our questions really happy with the service thank you

14 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Nick,

Thank you so much for your lovely review. We’re delighted to hear that Gabrielle took such great care of you — she’ll be thrilled to know her helpfulness and warm manner made a difference. We’re over the moon that you’re happy with the service, and we truly appreciate you taking the time to share your experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look