I have been waiting a month for the chaise lounge I ordered from their website. Communication has been very poor I have to say - they haven’t kept me up to date, their website states that it has been... See more
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Thank you Simply Chaise for your fantastic customer service, Sammy was excellent & dealt with my request in a prompt & professional manner. Excellent quality & very fairly priced Chaise lounges... See more
Beautiful, luxurious velvet chaise that everyone fights over. It sits in our picture window overlooking the sea. Easy to place the order, good communication of delivery details and delivered on time... See more
I placed my order, which took me three months to get a sample, delivery date 14th December 2020, confirmed by Andy in writing. Waited in all day - didn't arrive. Tried to contact Andy at Chaise and... See more
Company replied
Company details
Information provided by various external sources
Stocking many chaise longue designs and various other furniture items: Slipper Sofas, Chairs, Ottomans, Footstools and Headboards. Buy online today.
Contact info
Chester Road 6, TR7 2SB, Newquay, United Kingdom
- 01792898836
- chaiselonguecompany@gmail.com
- simplychaise.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I waited over six weeks for my order…
I waited over six weeks for my order and was told there was no diamanté buttons after my order was delayed for six weeks. I was not offered any money off my purchase as a good will gesture. After recieving my order the sofa was very small and poor quality for the price I payed. An apology or money off for such a delay would of been the reasonable response. You

Reply from Simply Chaise
Lovely product and exactly what we…
Lovely product and exactly what we wanted.
Lovely chaise
Lovely chaise. Quick and easy service. Delivery was within a reasonable time. I would definitely recommend there products.
The product is beautifully made and the…
The product is beautifully made and the colour is true to the picture. I feel the review deserves 4 stars because the customer service needs some improvement and there was some delay to the delivery, overall however I'm happy with the product and will recommend the company.
Lovely chaise
Lovely chaise, good service, would have been even better had we received it sooner!
OK item but some details are not good quality
The delivery of this item was delayed by one week. When it arrived I thought it looked brilliant and the fabric is very nice. My partner who had to put it together by screwing in the feet struggled for a while as the holes weren't in the right place and they felt poor quality - the feet aren't wood but rather some sort of formed plastic. A few days later a button fell off which basically made us wonder about the quality of this sofa and durability.
Really nicely made
Really nicely made, looks good in my bedroom. Exactly what I wanted.
Excellent purchase
Excellent purchase, well made and delivered hassle free, would thoroughly recommend.
Absolutely Stunning !!!!
Absolutely stunning. I love my Bouddica 11 chaise. The black crushed velvet looks gorgeous against my silver crushed velvet curtains. Thank you so much. Would highly recommend Simply Chaise - first class service from start to finish and lovely people to deal with, in particular Kirsty who was extremely helpful. Thanks again for all your time xx
chaise lounge
Very pleased with our purchase and with the delivery friendly helpful delivery person.many thanks
absolutely delighted with my Clarice…
absolutely delighted with my Clarice Chaise
V good value for money as well
Mrs Christine Bennett
Excellent service from Simply Chaise
Excellent service from Simply Chaise! I’m so very pleased with my chaise!
Chaise came but small stain
Chaise came but small stain, simply chaise very helpful. we love the chaise
Very happy with my purchase
Very happy with my purchase . Looks lovey in my kitchen .much cheaper than anywhere else .
I have had a wonderful experience with …
I have had a wonderful experience with Simply Chaise.
I wanted to order a larger one and Andy was fantastic.
The quality and customer service has been superb!
Thank you Andy *****
Just want to say excellent
Just want to say excellent. Love the high quality and sturdy large occasional chair purchased from you. Delivery was also fast and efficient, driver even phoned in advance. Will definitely recommend. Thanks again.

Reply from Simply Chaise
Lovely chaise
Lovely chaise, received today and delivered on time by a friendly driver.
The duck egg colour is perfect and it's really well made and very comfy, all I had to do was screw the legs on and done.
Looks beautiful in my lounge in front of my big window.
The company themselves were extremely helpful and changed the legs to my choice, they also were extremely good at communication.
Top marks all round, I am extremely pleased with my purchase.

Reply from Simply Chaise
Customer service is appalling?
I ordered a chaise but it was a lot smaller than expected. I have been trying to contact simplychaise for at least a week, everyday to return it and get a bigger size. I have phoned, emailed and tweeted them but the phone rings out and there has been no answer to my emails/tweet.
It is ridiculous that you cannot get a hold of the company. I want to sort my order out but at this rate it looks like they will never pick up the phone.

Reply from Simply Chaise
Excellen Chaise
Excellen Chaise. Delivery driver was reluctant to bring the furniture into our ground floor house but was persuaded to do so. Otherwise 5 Star.
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