Getting an insurance policy through Simply Business was a pretty easy process. I honestly had been wanting to get business insurance for a couple years but never took the time to sit down and do the r... See more
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Simply Business makes it easy to shop for the insurance that small businesses need. With our online quote form, you can get expert policy recommendations, browse coverage options from trusted insurers, and buy your policy online, all in just a few minutes. We have nearly 20 years of experience supporting small businesses, with over 1 million customers worldwide. Founded in the UK in 2005, Simply Business launched its US operations in 2017 and today employs over 1,000 people across offices in London and Northampton in the UK, and Boston and Atlanta in the US. Learn more at SimplyBusiness.com.
Contact info
53 State St, Boston, MA 02109, United States
- kendra.johnson-albritton@simplybusiness.com
- simplybusiness.com
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Replied to 97% of negative reviews
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Everything was self explanatory
Everything was self explanatory, made it very easy choosing the right coverage I needed.
Quick quote, easy to work wedsite
Your website is easy to maneuver around, and the quote was very fair. We needed the insurance quickly and that was also a factor.
Easy and painless
Awesome service
Awesome service , thorough help all the way through. Over all satisfied
Everything was made clear ,all of my…
Everything was made clear ,all of my questions were asked. The service was friendly and ease-full. I was happy with the rates.
Very easy to work with
Very easy to work with! Gave several options and we picked the best one for our company. Thank you!
straighforward
The people I talked to were very…
The people I talked to were very helpful and did everything. I asked so far.
The online quote system was perfectly…
The online quote system was perfectly executed and it was simple and easy to secure my policy! I work night shift so this was all done overnight and my policy was issued directly after which was great for me!
Easy to navigate and customize prices…
Easy to navigate and customize prices from business needs.
Great service and good price
Person was very helpful and kind
Getting it was easy lowdown Payment low…
Getting it was easy lowdown Payment low monthly payment
This is a good place to shop around
I was told after starting a job that I had to procure some liability insurance. The link they gave me I was quoted amounts ranging from $240 to almost $700 a month.
I reviewed the offerings that were it simply business and I'll be honest they covered everything I needed covered and since I'm a one-man show it was a no-brainer to go with the place they gave me insurance for less than $100 I mean he was even less than that and even if I'd had to pay a little bit more I think I would go with this company because when I needed help they help me fill things in when I needed to make a change they did it with no charge I really appreciate the great customer service and the great price I'm getting.
Super-fast and easy to purchase my…
Super-fast and easy to purchase my general liability insurance for my new business. Great prices which made this a no-brainer.
Simply Business has made it very easy…
Simply Business has made it very easy for me to obtain the necessary insurance to protect me and my clients. Very affordable.
Great customer experience
Zion explained everything very well, and I felt comfortable moving forward. Her customer service was excellent.
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