SimplyBook.me Reviews 772

SimplyBook.me has been a great platform. The website is easy to navigate and responses to my queries are always made in good time. Both my customers and myself have found this website to be hassle-free when booking and amending appointments.

In addition to this, the free personalised webpage is easy to set up and there are a lot of aesthetically pleasing templates to help get you started.

To conclude, I am extremely happy with both the website and the service provided as a whole.

My clients were getting an error when booking new appointments. I emailed SimplyBook.me about it and they looked into the issue for me. They quickly found the issue, apparently the one and only service provider, me, was not visible to clients. Because of that nobody was able to book an appointment. They quickly replied to my emails! Thanks for the great customer service! 🤩

I’ve been using SimplyBook.me for my business, and it has truly exceeded my expectations. This platform offers an intuitive and user-friendly interface that makes scheduling and managing appointments seamless. From the start, it was clear that SimplyBook.me is designed with businesses in mind, offering a wide range of customizable features to fit various industries. I also appreciate the notification system, which ensures clients and staff are always informed with timely reminders. Another highlight is their voucher system, which is perfect for businesses looking to add promotional incentives or manage pre-paid services.

Their support team deserves special mention for their prompt and professional assistance. Whenever I’ve had questions or needed guidance, they’ve been responsive and resolved issues efficiently.

Overall, SimplyBook.me has streamlined my business operations and helped me deliver a better client experience. If you’re looking for a reliable, versatile, and easy-to-use booking system, I highly recommend giving SimplyBook.me a try!

Set up of this system was so easy, even for me a total non technical person. The site was so simple adding, changing and linking payment methods.

I'd thought about doing this for a few years and always put it off as I thought it would be a lot more complicated, but after doing this I wish I'd have made the jump a long time ago.

Sending the link to clients was tense as I have a few older clients. But the first time 90% of them got it immediately with a couple of my older clients just needing some hand holding and we got there in the end.

Overall a very positive start to hopefully a long partnership.

I've been using it since 2020. The goal is for customers to come to my store's website and make reservations directly. It's simple and convenient. However, sometimes customers want to change the date but, not knowing how, they don't cancel and end up making double bookings.

In the almost 9 months since I've been using Simplebook.me, my workflow has completely changed. The platform has become an indispensable tool for my Pilates studio.

As a Pilates instructor, I was looking for a solution to simplify my life. Simplebook.me is so intuitive that I created my professional booking page in no time. Especially the option to offer various package deals like 10-class passes has delighted my clients.

I love how easy it is to keep track of my class sizes with Simplebook.me. Whether it's a regular booking or a trial class, everything is perfectly organized.

And then there's the payment processing! It's absolutely amazing. Invoicing used to be such a hassle, but now it's all automated. So I finally have more time for what really matters: my clients. And with the personalized emails, I always stay in touch and ensure great customer relationships.

The customer service is also top-notch! Every time I've had a question, they've helped me quickly and competently. I can wholeheartedly recommend Simplebook.me to any studio owner. It's truly a game-changer!

Excellent customer service I’ve been using the system for about five years now very user friendly. I would highly recommend this booking system for any small to large business.

A glitch required me to make an online payment. Unfortunately the site would not receive online payments from me. I notified Simplybook.me many times asking if there was an alternative way to receive my payment - until they managed the glitched. Also mentioning how valuable their booking system is, I do appreciate their service. After two months and many generic responses I can no longer log into my account. I think they cancelled it. Have emailed them again but am not expecting much. Customer Service is non existent. I don't think they care. UK customer.

The overall experience is user-friendly hence the 3 stars. It'd get a 5 if the plans weren't so aggressively priced per the features available per plan. There's also compromised ethics around the green check marks of what a potential client would regards as included. Please note that the green check marks represent features that are available to select BUT NOT INCLUDED. you'd have to go to a different page where there's the word "free" highlighted in green. What simplybook considers "free" and "included" are two very contrasting concepts.

Brilliant service! Awesome support!

I have been using Simply book for just over a year for my secure dog park. I honestly can't fault them. It's a brilliant, versatile site, incorporating a website with a booking site. It takes a little to get to know how to use (their vast) functions, but helpfully their customer support is the best I've ever experienced. There is always someone on the live chat almost immediately to help you and they really know their stuff.
They are also open to feedback and really listen when you suggest improvements, or things you feel could help your business. You feel listened to.
Top class! 1000000000000% recommend :)

The platform has been an excellent experience overall, offering intuitive and highly useful features that streamline operations. The customer support has been outstanding, with immediate responses and exceptional kindness—especially from Garfield, who resolved my questions efficiently. Highly recommend this service for its quality and great user support!

It is good, versatile..
there are some funtionalities that would need to improve, such as being able to add more reminders (ie 2 days before and 1 hour before) and no system is perfect

Excellent helpdesk when setting up SimplyBook for a first time user like me; had 3 different agents - all answered to-the-point for the 5-6 in-depth questions I had.

I have been using Simplybook.me for my online German language school for 1.5 years. Together with me, about 10 instructors give lessons through the platform. It allows us to easily manage lesson appointments for both instructors and students. With the monthly subscription system, we can also keep track of students' lesson packages. Besides these features, it offers many other useful services, such as payment tracking for students, notification emails, promotional mailings, etc. While some students occasionally get confused about where to book their lessons, it doesn’t cause major issues. Their customer support team is also very responsive. Overall, I am satisfied with the service.

Simplybook has a 5⭐️ team; their support is next level... There are no other SAAS that are even close to their level. No waiting, support right away!

Simplybook.me is a very powerful and flexible platform for a small business. We can now operate professionally, have a booking tool, get payments up front, and integrate with Facebook and Instagram. It has all the tools you would expect from a major company at a fraction of the price. If you’re hesitant, don’t think twice. Sign up for simplybook.me.

I used this company to start a business, at the cost of $30 month for what I needed. When I could no longer afford that price I looked elsewhere. I went with CARRD for $20 year. I cancelled simplybook.me and now they have a notice on my previous website that I am blocked with a nasty image. I don't appreciate that, customers that don't know my .com address see that & think I did something wrong, but I simply cancelled.
In response to their response below, it was not just a 404 error. And how can I redirect the url when it was simplybook.me url? I now have my own .com where I didn't have to spend $100 for it.

SimplyBook.me is a flexible and easy-to-use online booking system for our sports and recreation club. It offers customizable booking pages, integrations with Google Calendar, Zoom, and payment gateways, and automated client reminders.

Highly customizable and user-friendly
Solid integrations and mobile app
Free plan available

Verdict: Great for small to medium-sized businesses looking for a simple, effective booking solution.

It helped me solved the problem fast and in the best way.