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Simpli Pleasures Reviews 8,198

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TrustScore 3 out of 5

2.9

Shopping & Fashion
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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the ordering process easy and appreciate the variety of products available. Many people are satisfied with the quality of the merchandise and the ease of finding specific items on the website. However, a significant number of people are dissatisfied with the delivery service, reporting very slow shipping and a lack of communication regarding their orders. Many reviewers also experienced poor response times from customer service, with emails and calls often going unanswered. Furthermore, some customers reported instances where payments were processed, but they did not receive their orders or tracking details.

What people talk about most

Order

Customers had ambiguous experiences with order. Many reviewers reported significant issues, such as orders... See more

Product

Consumers find product experiences to be ambiguous. Many customers express satisfaction, praising the quality... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service. Many customers report not receiving... See more

Response time

Clients share negative opinions on response times. Many customers report not receiving responses to emails,... See more

Payment

Users describe negative interactions with payment. Many customers report that payments were taken from their... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Well...it's been 10 days since my order, and I have no idea where it is. Can anyone provide ANY update or tracking number?? Looks like I'll be ordering elsewhere in the future...

Rated 3 out of 5 stars

Well when I see something cute or price or quality irs SOLD OUT. No notifications to let people know when back in stock. No way to contact simple pleasures. I did not receive money back on something t... See more

Rated 3 out of 5 stars

Very slow shipping and poor communication but product was received as described.

Rated 1 out of 5 stars

I used to go through them all the time, I placed an order two weeks ago and never got a shipping notification. And after reading comments on their socials and on here I don't believe I'll be receiving... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

We believe people should have fun. That shopping online should be simple and easy. And when you're making private purchases it's kept a secret all the way to your front door. This is our Simpli Pleasures Promise!

Contact info

2.9

Average

TrustScore 3 out of 5

8K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor Customer Service

First off the shipping was delayed. I had to call to see when I would receive the product. The products I purchased were toxic and said for Novelty Purposes Only. I requested a refund and was lied to. I was only able to get a gift card even after I said I only wanted my money back. This is very bad customer service. The only reason I made another purchase was to use the gift card. I will never purchase from this company ever again.

17 February 2023

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