Always a good shopping experience. I’ve used them twice now and on both occasions have had speedy delivery. I wanted a stylish RFID crossover bag for travelling and these guys nailed it so well I boug... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently bought this anti-theft travel backpack from Simpllify Living and have been using it for both weekend trips and daily commuting, so I’ve had a good feel for how it performs. It's small and... See more
Company replied
The security of the bags under our clothing for passports, flight info and credit cards was great for us as we are 70+ in age and we had 3 flights in 32 hours so it was one thing that we didn't stress... See more
Company replied
Finally got to use my bags on a trip and for those on the fence, yes they work great. Getting the hang of using the compression pump took some time and you really have to pull that zipper tight but... See more
Company replied
Company details
Written by the company
Simplify Living provides the highest quality accessories & gear to make every adventure a breeze. From backpacks, crossbody & duffle bags, to packing cubes, toiletry bags & travel pillows, we've got the perfect solution to make your next trip that little bit smoother.
Contact info
4.2
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simplify Living
I have dealt with Simplify Living on a number of occasions and found both them and their products such as suitcase wheel covers and travel pillows to be of the highest quality. Highly recommend this company.
2 April 2026
Unprompted review
Reply from Simplify Living
Hi Garry,
Thank you so much for your wonderful review 😊 We’re really pleased to hear you’ve had consistently positive experiences with Simplify Living and that you’re happy with the quality of our products, including the suitcase wheel covers and travel pillows. We truly appreciate your recommendation and continued support.
Best regards,
Simplify Living Team
Feeling Safe and Secure
I am on an extended journey.By the time I go home I will have visited 10 countries.I took to the Simply Living Bag right away. It molds to my body well.There are a lot of zippered compartments/ pockets where I can help keep things organized. Sometimes the zippers inch open an inch-or two so I hook a little metal clip to the zipper and hook them together. The strap is strong and fits me well.I can wear it on the front of my body and everyday I am grateful for it.
I also have the packing bags and I LOVE them.
2 April 2026
Unprompted review
Reply from Simplify Living
Hi Norma,
Thank you for your 4-star review! 😊 We’re so glad to hear the bag has been such a reliable companion on your extended journey and that it’s comfortable, secure, and helping you stay organized day to day.
We also appreciate you sharing your tip about using a clip on the zippers that's really helpful! And it’s fantastic to hear you’re loving the packing cubes as well.
Wishing you an incredible rest of your travels across all 10 countries. Safe and happy adventures ahead
Best regards,
Simplify Living Team
I have not traveled overseas before so…
I have not traveled overseas before so found it overwhelming for ideas plus keeping in mind the weight luggage restrictions.I found this Australian company which gave me confidence in purchasing goods on line without any pressure as you could read the quality of the goods and different comments.It helped me without pressure. All my purchases will give me a worry free holiday and made it so easy to achieve many thanks.
16 February 2026
Unprompted review
Reply from Simplify Living
Hi Evon,
Thank you so much for your kind review 😊 We’re really pleased to hear that you found Simplify Living helpful and supportive while planning your first overseas trip. It’s great to know that being able to read product details and customer feedback gave you confidence and made the process easier and stress-free. We’re so glad your purchases will help you enjoy a worry-free holiday.
Best regards,
Simplify Living Team
Items live up to expectations
Quick delivery. Items do what they say. Have now bought 3 separate items : multiplug for overseas, backpack and compression cubes and all performed to plan.
Highly recommended.
16 April 2026
Unprompted review
Reply from Simplify Living
Hi Sheryl,
Thank you so much for your great review 😊 We’re really pleased to hear all three items, the multi plug, backpack, and compression cubes have performed exactly as expected. It’s great to know everything arrived quickly and has been useful for your travels. We truly appreciate your recommendation and support.
Best regards,
Simplify Living Team
Perfect bag for travelling and piece of mind.
Competitive pricing and prompt delivery. Good communication throughout purchase to delivery. Great quality bag. Felt my personal belongings were safe and secure on my recent solo holiday. Light weight and comfortable to wear. Far more storage than I expected. Perfect.
16 February 2026
Unprompted review
Reply from Simplify Living
Hi Tracy,
Thank you so much for your detailed review 😊 We’re really pleased to hear you found the pricing competitive, delivery prompt, and communication clear throughout the process. It’s especially great to know the bag made you feel secure and comfortable on your solo holiday, with more storage than expected that’s exactly what we aim for. We truly appreciate your support and recommendation!
Best regards,
Simplify Living Team
I have ordered three times now.
I have order 3 times and my experience was great.
Anti-theft bags
Travel pillows
Compression packing bags
6 April 2026
Unprompted review
Reply from Simplify Living
Hi Lorie,
Thank you so much for your continued support 😊 We’re really pleased to hear you’ve had a great experience across all three orders and are enjoying the anti-theft bags, travel pillows, and compression packing bags. We truly appreciate your trust in us and your kind feedback.
Best regards,
Simplify Living Team
Please BEWARE read this
Please BEWARE. This website appears to be selling stuff that you can buy on temu. For example, their travel toiletry containers they are trying to sell for $50 NZ to you, when they are actually about $7 on temu. Also the 3 pack of shoe protector bags are like $2 on temu, and the laundry wash bags that say WASH ME are like $5 for two on temu. I know because I have them from Temu. And they are only worth the little amount of money they’re sold for on temu because the quality is very poor, but they’re good items for a few $$$.
The positive reviews on their site are all FAKE. Please don’t support this company. Go and look on temu, everything is there for minimal prices.
15 April 2026
Unprompted review
Reply from Simplify Living
Hi Franci,
We're sincerely sorry to hear that you feel this way after receiving your order. We truly appreciate you sharing your feedback, and we would like to address your concerns directly.
Regarding the price difference you noticed, we want to clarify that we do not offer price matching with other online marketplaces, particularly sites like Temu. This is because we do not source our products through general wholesalers. Instead, we have our own specific manufacturers who create these items exclusively for us under strict quality compliance.
While some items may look similar to what you see elsewhere, we guarantee that the materials and construction are of a much higher standard. From the zippers to the durability of the fabric, we ensure every detail meets our quality checks so that the products are truly worth the investment. We hope that as you use them, you’ll have a chance to see how they perform compared to the lower-cost alternatives you’ve purchased online.
Our goal is to provide gear that lasts through many travels, and we sincerely apologize for the disappointment you felt regarding the pricing. We truly hope the performance of the products themselves will eventually change your mind.
Kind regards,
Simplify Living Team
Loved the initial response about…
Loved the initial response about receiving the order. Very well done
15 April 2026
Unprompted review
Reply from Simplify Living
Hi Gavin,
Thank you so much 😊 We’re really glad to hear you appreciated the initial order response and had a positive experience. Your feedback means a lot to us.
Best regards,
Simplify Living Team
Compression Packing Set
We ordered a compression packing set. The set came with a small defect. We contacted Simplify Living the same day and they asked for a photo of the defective product which we sent. Simplify Living accepted liabilty straight away and sent a new complete set post haste. Thank you for the great customer service AAA+++
12 April 2026
Unprompted review
Reply from Simplify Living
Hi Jan,
Thank you so much for sharing such wonderful feedback! We truly appreciate you taking the time to highlight your experience.
We're so glad we were able to resolve the issue with your compression packing set quickly and get a replacement out to you without any further delay.
Thank you again for your support and for choosing Simplify Living. We hope the new set serves you perfectly on all your upcoming travels!
Kind regards,
Simplify Living Team
The products were of a great quality.
The products were of a great quality I was very happy with my purchases. The ordering was easy and they arrived within a few days of ordering. I will definitely order from them again.
26 March 2026
Unprompted review
Reply from Simplify Living
Hi Sharon,
Thank you so much for your wonderful feedback! We are thrilled to hear that you are happy with the quality of your purchases and that the ordering process was smooth for you.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Simplify Living Team
Great communication and service
I have bought 3 products from Simplify Living, and all are of high quality, well designed and well made. Their service is excellent with good communication and quick shipping. My little anti theft backpack has been to Vietnam and Japan and has been a very useful addition to my luggage.
10 April 2026
Unprompted review
Reply from Simplify Living
Hi Debra,
We are thrilled to hear that all three of your purchases have met your expectations in terms of quality and design.
It is especially wonderful to know that your anti-theft backpack has already been on such amazing adventures to Vietnam and Japan!
We truly appreciate your kind words regarding our communication and shipping speed. Thank you for your continued support, and we look forward to being part of your future travels!
Kind regards,
Simplify Living Team
Very unhappy with experience from…
Very unhappy with experience from simplify living, it feels like a scam website. I received a bag with a very flimsy zip, and asked to receive a refund, however when I went to repost the item, there was no return address to repost the item to. I reached out to simplify living but have not heard back. In the meantime, I think I have received close to 50 spam emails from simplify living (one email asking if I can review my experience). I would be very grateful if I could have a reply in order to return my item.
12 April 2026
Unprompted review
Reply from Simplify Living
Hi Meg,
We're deeply sorry for the experience you’ve had and for the frustration this has caused. Please accept our sincere apologies for the delay in our response.
We want to acknowledge all the issues you've raised—from the quality of the zipper to the difficulties you've faced trying to get a refund. This is certainly not the level of service we aim to provide, and we understand why you feel so let down.
To make this right, could you please write back to us one more time? We want to ensure your message is at the very top of our inbox so we can have one of our specialists personally take care of your request. They will prioritize providing you with the correct return address and getting your refund sorted immediately.
We apologize again for the trouble and appreciate you giving us the chance to get this resolved for you right away.
Kind regards,
Simplify Living Team
bag not as advertised
the bag that I ordered and the bag I received was not the same that was advertised. I was Offered a 50% refund at first which I refused and then offered a full refund. I found the bag to be very cheap material and not worth anywhere near the purchase price
4 April 2026
Unprompted review
Reply from Simplify Living
Hi Christa,
We're very sorry to hear that the bag you received did not meet your expectations and did not match what you saw in our advertisements. This is certainly not the level of quality we strive to provide, and we apologize for the disappointment this caused.
We truly appreciate you sharing this feedback with us. Insights like yours are vital for our team to understand where we need to improve our products and our descriptions.
While we understand that the final resolution may not fully make up for the initial experience, we are glad that you accepted the offer we reached. We sincerely hope that, despite these concerns, the bag can still serve its purpose for you and will not disappoint you further.
Thank you for giving us the opportunity to resolve this.
Kind regards,
Simplify Living Team
Excellent customer service
Excellent customer service. Easy online shopping. Quick delivery depending on location. Satisfied customer many times over!
6 April 2026
Unprompted review
Reply from Simplify Living
Hi Laurie,
Thank you so much for your kind words! We are absolutely thrilled to hear that you've been a satisfied customer many times over.
We truly appreciate your continued support of Simplify Living.
It’s customers like you who make what we do so rewarding! We look forward to seeing you again for your next adventure.
Kind regards,
Simplify Living Team
vacuum bags
We ordered the vacuum bags. They are difficult to use, the zipper is hard to close and they do not compress as advertised. The return policy is not helpful as we live in Canada and although the name of the company here - Simplify Canada, implies it is in Canada, it is actually in Australia, and the cost of returning is the responsibility of the consumer. The cost to mail something back to Australia is cost prohibitive, so we are stuck with the vacuum bags that are of no use to us. The time to deliver was also much longer than advertised. I would not purchase from this company.
1 March 2026
Unprompted review
Reply from Simplify Living
Hi Heather,
We sincerely sorry for the issues you’ve experienced with your vacuum bags and for the frustration regarding our return process. Please accept our apologies for the difficulty you had with the product itself and for the delivery taking longer than expected. This is certainly not the kind of experience we want to provide our customers.
To clarify, we are an Australian-owned company, and while we operate as Simplify Canada to serve our Canadian customers, our primary return warehouse is currently located in Australia. We understand that international shipping costs from Canada can be prohibitive, and we are currently working on establishing a local return warehouse to prevent these types of situations in the future.
We want to make this right for you. We have advised one of our team members to reach out to you directly to provide an alternative solution so that you aren't stuck with a product that doesn't meet your needs.
Again, we apologize for the inconvenience and the lack of clarity regarding our location. We look forward to resolving this issue for you as quickly as possible.
Kind regards,
Simplify Living Team
Nicely made and color as described.
The shoulder handbag seems well-made and very nice, as shown on the website. However, I deducted a star because the package was left on my concrete driveway at the side door, no telling what time. We had hard rains, so it was the following day when I found the package. Water had gotten inside despite the double packaging. It'll dry out, no permanent damage, but this could have been avoided had the package been delivered at my front door, especially since I was home, and my front door was open.
4 April 2026
Unprompted review
Reply from Simplify Living
Hi Michele,
Thank you for your 4-star review! 😊 We’re so glad to hear you’re happy with the quality of the bag and that it matched the description on our website.
We’re sorry to hear about the delivery experience and understand your concern, especially with the weather conditions. While delivery is handled by the courier, we truly appreciate you bringing this to our attention and will share your feedback with our shipping partners to help improve this in the future.
We’re relieved to hear there was no permanent damage, and we appreciate your understanding.
Best regards,
Simplify Living Team
Europe, here we come!
We purchased 2 of the cross body anti-theft bags for an upcoming trip to Europe. One left handed and one right handed. We wanted something safer than a backpack or fanny pack. These are perfect! I love the material and craftsmanship.
3 April 2026
Unprompted review
Reply from Simplify Living
Hi Kerry,
Thank you so much for your wonderful feedback!
It’s great to know that the left-handed and right-handed options are exactly what you were looking for to feel more secure. We hope you have an incredible and safe journey through Europe with your new bags.
If you need anything else before you head off, please don't hesitate to reach out.
Happy travels!
Kind regards,
Simplify Living Team
Great Functionality …
I saw the cross shoulder bags with the lock and charger and thought these would be perfect for my families trip to Italy, which is in three weeks. I keep reading about the pick pocketing there so I purchased several of them. I think I'm going to purchase one more. The functionality on these are great.
4 April 2026
Unprompted review
Reply from Simplify Living
Hi Gwen,
We are thrilled to hear that our cross-body bags will be joining your family on your upcoming trip to Italy.
We know how important it is to feel secure while exploring new places, especially in popular travel destinations, and we're so glad the functionality of the bag is meeting your needs.
If you decide to pick up that extra bag, we'll get it processed quickly for you so it arrives well before your departure in three weeks.
We wish you and your family a fantastic and safe adventure in Italy!
Kind regards,
Simplify Living Team
The product was true to advertised and…
The product was true to advertised and I received the product before the estimated delivery date. Will definitely recommend and continue to purchase from Simplify!
9 March 2026
Unprompted review
Reply from Simplify Living
Hi,
It’s wonderful to receive such a positive review!
We are so glad to hear that your order arrived ahead of schedule and lived up to the descriptions on our site.
It’s a pleasure to have you as a customer, and we look forward to seeing you back at Simplify Living again soon!
Kind regards,
Simplify Living Team
Scam company
I received my order on 16th February and contacted them the same day for a refund (I also didn't receive the free gift with purchase). Item said you would get 60% more clothes in and you don't. I returned the product on 18th February on the 26th of February I was told that my refund was processed and would be in my account in 1-3 days. It is now April and I still haven't received my refund AND they have their product back to sell to someone else. Apparently I have been "escalated" twice now. **SCAM COMPANY** do not purchase from this company. I will now be escalating this as a fraud transaction through my bank and will contact consumer affairs. Funny how you get a refund only after leaving a negative review.
3 April 2026
Unprompted review
Reply from Simplify Living
Hi Holli,
We're incredibly sorry for the situation you are in, and we want to sincerely apologize for the delay and the frustration this has caused you. This is never the kind of experience we intend to provide our customers, and I completely understand why you feel this way.
Aside from providing a quality product, our main goal is to earn and keep our customers' trust. We deeply apologize that we have failed to do that in this instance.
Please be assured that we have personally escalated this to one of our team members to handle with the utmost urgency. We are investigating why your refund, which was confirmed in February, has not yet reached your account despite the product being returned.
Rest assured that you will receive a direct email from a member of our team shortly to get this sorted out for you immediately. We want to ensure you receive your funds and resolve the issue regarding the missing gift as well.
Again, we're truly sorry for the lack of communication and the unacceptable delay. We look forward to resolving this for you right away.
Kind regards,
Simplify Living Team
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