Simplicity Reviews 5

We have had an excellent experience working with Simplicity as our back office finance and payroll provider for First4Teach.

Sarah, in particular, has been absolutely outstanding. She is always incredibly helpful, responds to calls and emails very quickly, and consistently goes above and beyond to resolve any issues that arise. Her support has made a huge difference in ensuring everything runs smoothly for our business.

The wider Simplicity team has also been fantastic — professional, efficient, and always willing to help. Their communication is excellent, and they have made the payroll process seamless and stress-free for us.

It is clear that customer service is a top priority for Simplicity, and their dedication and reliability have given us complete confidence in their service. We would highly recommend Simplicity to any business looking for a dependable and supportive payroll and finance partner.

We have worked with Helen and the team for a few years now and we find the service excellent they are always on hand to help and advise. Compared to other companies we have experienced they work to an open book policy and really understand your business and they work with you !!

I cannot speak highly enough of the service levels, the care, and professionalism of Simplicity. We've been customers for nearly 6 years and it's only improved with time. A huge thank you to Helen Baker, our account manager has been an absolute god send for the business, and cannot thank her enough! I thoroughly recommend the business to anyone looking for invoice factoring!

In the last 10 years that I have dealt with Simplicity, I have always found them to be professional and efficient.
The team and our account manager Helen Baker, who is amazing, have always been there when we have needed them.
Helen is a great ambassador for the business and nothing is ever too much trouble. I look forward to continuing our working relationship.

My business has been working with Simplicity and Sam Merry for almost 8 years now. We have a great relationship and her attention to detail is fantastic, she always sorts everything for me.