SimplexHealth were recommended to us for testing the water in our local nature reserve. We want to do this on a regular basis & testing strips are an easy way to do this. The products that were in sto... See more
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Ordered a water test kit for chloride content of the water. Arrived boxed and in good time. Test results take 10 days so cannot comment on the quality of the analysis and reporting. The instructions w... See more
I’ve used this company several times without any issues, but was recently sent some very short-dated hard water test strips. I phoned and spoke to a very helpful man who apologised and sent out a repl... See more
Great service ! I ordered the wee-testing sticks with next day delivery, and they duly arrived on time. The tests clearly showed I had an infection, my doctor's surgery gave me an appt that afternoon,... See more
Company details
Written by the company
SimplexHealth was founded in 2010 in the UK. SimplexHealth is the exclusive distributor for Watersafe water test kits in Europe, SimplexHealth water testing kits as well as SimplexHealth pH Test Strips worldwide. We also sell a wide range of Body & Urine tests Alkalising products (such as Green Drinks, pH drops & Alkaline Minerals) and Magnetic Therapy products. Our water testing kits have proven popular because they are easy to use, safe and users can be assured of the quality as many of our water test kits and strips have been ETV/EPA performance-verified. We pride ourselves in offering tests that make complex chemistry simple and environmentally friendly.
Contact info
27-37 Eastfield Road, NN29 7RS, Wellingborough, United Kingdom
- 01933 664746
- info@simplexhealth.co.uk
- simplexhealth.co.uk
Asks customers to review
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Replied to 75% of negative reviews
Typically replies within 1 week
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Very efficient sent quickly
The perfect delivery and item ease.
Fast delivery. Testing kit is easy to use. Comes in a screw top container that keeps the tapers clean and dry. I'm very satisfied with my purchase and will be re-ordering when I run out.
It is a good product.
It is a good product which I get regularly and good value for money.
Fast service
The items were delivered in good…
The items were delivered in good condition and in very good time. They are easy to use providing quick accurate results.
Easy to use test kit.
This is an excellent, and easy to use test kit. The bacterial test takes the longest, but the rest just take minutes.
Thought there was more than 1 in a…
Thought there was more than 1 in a box,but £6.99 for actually 1 in a box,taking advantage because there a necessity and the government had run out.

Reply from SimplexHealth Water & Health Testing
These are the best water testers I have…
These are the best water testers I have used, the are accurate with the colours unlike two others brands I have just thrown away as the colours on the dips did not match the colours on the pot. I would highly recommend this product.
No update since over a week
Received an email a week ago stating that the package has been sent but per the tracking it is yet to be provided to the shipping company. No contact from the company as to what the delay is.

Reply from SimplexHealth Water & Health Testing
I have still not receieved my order
I have still not receieved my order. Can you please correct this?

Reply from SimplexHealth Water & Health Testing
Good product and prompt sending
The test was simple and straight…
The test was simple and straight forward. I intend to follow up the test on my tap water by sending a sample to your laboratory.
Received as expected & pleased with the…First time buyer
Received as expected & pleased with the product
Very satisfied with ease of using Web…
Very satisfied with ease of using Web site.
Service provided was excellent ....I was kept informed of progress with my order.
Great customer service and product
I called and spoke to someone who was really helpful. Great customer service and a great affordable solution to test our water for wild water swimming by holiday cottage guests.
I’m glad I get to write this review
I’m glad I get to write this review.
The company stated they’re government approved although you don’t get the ID number for your order that you need to complete the passenger locator form. Which in result makes you ordering another test from elsewhere and paying again. Avoid, you can get free nhs tests if you need one, this one won’t provide you with what you need for your day 2 test.

Reply from SimplexHealth Water & Health Testing
Delivered quickly
Have not yet used the kit, but have used this type of kit from Simplexhealth for several years to test our private water supply. It was delivered on time.
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