Simplespex.co.uk Reviews 128

For the first time ever I am absolutely blown away from start to finish and I simply cannot fault. I came across Simplespex whilst doing a Google search for glasses repair in the early hours of Saturday so I sent a quick enquiry expecting to get a reply on Monday, but George was on it and I got a reply that Saturday morning. After a couple more emails to iron a few details and having made a great first impression I decided to go with Simplespex. It was quick and easy and George emailed me to let me know they had received my glasses and to inform me of the repairs. I received my glasses back this week and I am over the moon with the repair. I cannot recall (if at all) ever being blown away by a service I have received. For me the service from start to finish was outstanding. Based on my experience I would have no hesitation in recommending the Simplespex to others.

What a superb discovery! I spend a fortune on glasses as my prescription shifts every few months. I got a bit longer out of my last pair but had spent over £500 on them. I didn’t want new frames - I like my frames - I just wanted new lenses. Having been quoted over £700 for reglazing for 2 pairs I was delighted to find George and this company as it was a fraction of that quote. George rang me to discuss my prescription and has been absolutely brilliant. Responsive to emails & a genuinely lovely gentleman. I couldn’t be happier with my two pairs (I have the sunglasses next to change the lenses in) and so far my expenditure has been under £320. Plus, can’t stress this enough, it took less time than I expected (7 working days) and they’re branded lenses so the best quality.
George you have a customer for life and an advocate! Thank you so much. A honest and genuine company. A great experience.

George went the extra mile to sort out a complicated bridge for a very sentimental pair of sunglasses. I could not have asked for a better service.

Excellent customer service. George responded to my queries efficiently and promptly. He repaired my beloved Rayban prescription glasses perfectly. Great prices too. I will be using Simplespex again in the future for sure.

Excellent support and very prompt service from a really knowledgeable business

I would give more stars if I could!
I ordered online and it was a pleasure. I can’t praise this company enough. The glasses were delivered within a few days and are perfect. I will definitely be back for my next pair. Thank you.

Family run business based in Kent. Mend spectacles with care and terrific service, just lovely people and did a brilliant job and a great price. My wife and I are TOTALLY impressed, thank you.