Simple Servers Reviews 605

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have used SImple Servers for many years, they are always extremely helpful when issues occur from time to time. We would recommend using them as a hosting platform.

Rated 5 out of 5 stars

We've been using Simple Servers for a few years now to host an e commerce website. Certainly an improvement from our old server in speed. We don't really get many issues but it something does go wrong... See more

Rated 1 out of 5 stars

Used to be great, but since iomart bought them, the service has been getting worse. The techs aren't as knowledgeable and refuse to answer questions to them moving the services. In the last week, they... See more

Rated 5 out of 5 stars

What can I say....OUTSTANDING support 24x7 from knowledgeable staff who do not pass the buck. I'm running a Wordpress blog and upcoming store and they helped me transfer from other lower performing ho... See more

Company details


Contact info

4.0

Great

TrustScore 4 out of 5

605 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service and Support

We have been with Simple Servers for several years now and have found their hosting excellent quality, very fast support and many options available.

Whether you have a Magento store, Wordpress blog site or any other type of website try Simple Servers and you will not be disappointed.

4 June 2018
Unprompted review
Rated 3 out of 5 stars

I found the advertised prices to be…

I found the advertised prices to be misleading. Hidden charges are ridiculous. Advertise as £31.00 per month for Gold Package... oops Neglected to tell you about the:20% VAT charge! Now your monthly charge is actually £37.00
SSL Certificate is £32.00 (You have to use their SSL or they won't assist you with installing a third party SSL which can be purchased for less) (That's poor customer service) So start up total for ecommerce is £75.60 not £31.00.

3 June 2018
Unprompted review
Rated 3 out of 5 stars

For shared space this hosting is…

For shared space this hosting is excellent. Magento 2 is quick, performing well especially on the front end. One thing I didn't notice prior to purchasing was SSH is only available on M Pro or Extreme packages. This makes working with Magento 2 very difficult.

13 May 2018
Unprompted review
Rated 5 out of 5 stars

Fast, reliable hosting

Fast hosting, good service and reasonable prices. I use them for Wordpress site, specifically running Woocommerce. Their WooCore service works a charm. Much faster than my previous supplier and the control panel is easy to navigate. There are loads of helpful tools too, making installs ultra fast.

1 May 2018
Unprompted review
Rated 5 out of 5 stars

Simple Servers are excellent

Simple Servers are excellent, across all aspects:
1 – setting up new installs
2 – running websites – eCommerce and brochure style
3 – support and help
I was with another well-known host before and Simple Servers are in a completely different league.
Simple Servers simply works (full stop)

17 April 2018
Unprompted review
Rated 5 out of 5 stars

You couldn't ask for better !!

We've been with Simple Servers for the last 3 years and have multiple dedicated servers with them.

They have been brilliant with fast responses to support queries and always seem to go the extra mile to help out and resolve any issues we've had.

I would recommend them to everyone.

10 April 2018
Unprompted review
Rated 5 out of 5 stars

Magento Hosting & Support

I recently moved my website to SimpleServers and have t say we are very impresses and satisfied with the server performance and support we received during and after the transfer. I can recommend them to anyone with magento shop. I look forward to long cooperation with guys from SimpleServers.

8 April 2018
Unprompted review
Rated 5 out of 5 stars

What can I say....OUTSTANDING support…

What can I say....OUTSTANDING support 24x7 from knowledgeable staff who do not pass the buck. I'm running a Wordpress blog and upcoming store and they helped me transfer from other lower performing hosting companies. So support is superb and server performance appears great so far. Found other hosters begin fast then after a year things get bogged down and server speed and web performance degrade. Confident this will not happen at SimpleServers. A professional outfit.

4 April 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended. Great support.

I have had nothing but great service from Simple Servers, they are excellent.

I am only a small customer but they have always been very helpful and prompt. The support I have received has often gone above and beyond what I expect and they have saved me a lot of time (and possibly money) by pointing me in the right direction on numerous topics. I have learnt a fair bit from their advice and often refer to previous support tickets to remind myself of a particular process or link. They have helped me out when I've made stupid mistakes and got my site back up quickly.

They have a great understanding of Magento, which was why I choose them in the first place, they didn't con me into a service I did not yet need (dedicated server) unlike my previous host and the cost is perfectly fair, in my opinion.

I have never noticed any particular problems or disruption to the service I've received.

Keep up the good work Simple Servers, I also recommend you in person to anyone who asks!!

27 March 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look