SIMPLER Hair Color Reviews 

968
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, most reviewers were somewhat happy with their experience overall. Many consumers find the product easy to use, appreciating its straightforward application. People often note it is gentle on the skin, lacks strong odors, and delivers natural-looking results. Several users also praise the excellent customer support for being helpful and resolving issues. However, some customers expressed dissatisfaction with the product's high price. There are repeated concerns about quality, specifically issues with the dispenser not releasing components evenly or cans being 'shorted' on color. A few reviewers also report unhelpful customer service and found the product ineffective, leading to uneven coverage or poor results.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many expressing satisfaction, praising its natural... See more

Quality

Consumers find quality to be ambiguous, with many praising the product as wonderful, gentle, and providing... See more

User experience

Customers generally report positive experiences with the product's user experience, highlighting its ease of... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many reviewers praising the... See more

Price

Users describe negative interactions with price, with many reviewers finding products to be too expensive for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It does not the chemical which causes many people irritation. Obviously that is the main reason many people come to this product the mainstream die a PPD in it. So that’s the main advantage of this a... See more

Rated 5 out of 5 stars

Title: Awesome Product & Company I have been using this product for a few years. This is definitely a game changer, I have nothing but A1 customer support/service. No issues with whatsoever. Just wis... See more

Rated 5 out of 5 stars

I initially had some hiccups when trying to do some touch-ups but the wonderful customer service rep answered my questions and resolved my issues immediately. I highly recommend watching and rewatc... See more

Rated 5 out of 5 stars

Easy to use. There's minimal mess. A convenient accessory bag with gloves and comb. Excellent system lets you gradually color your hair and or beard . Dial in the exact color shade. Simply wash out... See more


Company details

  1. Cosmetics Industry

Written by the company

A Simpler and Safer way to color your hair & beard, delivered directly to your door.


Contact info

3.7

Average

TrustScore 3.5 out of 5

968 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(968)

147 reviews in the last 12 months

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Rated 5 out of 5 stars

FANTASTIC PRODUCT; even better customer service!!!


I initially had some hiccups when trying to do some touch-ups but the wonderful customer service rep answered my questions and resolved my issues immediately. I highly recommend watching and rewatching the video so you catch all the little details they mention. I am becoming quite the fan of this company and am hoping the product continues to prove me wrong about home coloring. I will be forever grateful if I do not have to go into a salon every 5 weeks for grey cover up!!!! Thank you again, SIMPLER hair color!!!!

9 October 2025
Unprompted review
Rated 2 out of 5 stars

getting equal amounts of ingredients

I had great difficulty in getting equal amounts of white and black foam/dye from the canisters. When I tried to get dye out, i always got a lot of white ingredient and very less black ingredient. It was physically hard to press and get the ingredients out. I am not a happy camper. They need to identify a better way to dispense the ingredients to the brush.

29 September 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. Our Customer Happiness Team has reached out to you via a separate email. If you have any questions at all, please let us know. We are here to help!

Rated 5 out of 5 stars

Amazing Product

Product is great. Easy to apply. No stains left after washing it off. I am on my second bottle. Their Customer Service Team is also great.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Life-changing product

5 ★
Full Coverage - Color Box has received a 5 star review.
Title: Life-changer!
I use the partial grey coverage, and will be a customer for life. When I look back at old photos I’m shocked to see how old I was looking; it sneaks up on you. I feel so much better about my appearance now and it’s so easy to use and maintain. If you’re on the fence about trying, you’re wasting valuable happiness!
GEOFFREY G.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy, not worth it!

Ordered the product 3 times before and it was delivered way to late every time. The fourth time it didn't even get delivered but send back. Their delivery service is really bad and their customer service is even worse, they do not respond on anything. NEVER!
Also there's not a lot of product in the bottle, it's empty very soon so it's very expensive.

Can't recommend this and their product name does not fit at all
-------------

Latest update... They responded on this review below with the words they wanna make things right. But they didn't.. I contacted them and they did nothing at all.

Very bad customer service!

1 October 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. We did attempt to reach you but have not received a response and we'd genuinely appreciate the opportunity to make things right for you. Please reach us at hello@simplerhaircolor.com and we will get back to you ASAP.

Rated 5 out of 5 stars

This product worked great to dye my…

This product worked great to dye my facial hair! I was very skeptical, but it worked so well, and it didn’t stain my skin! I have had multiple people commenting on how dark my facial hair looks, and I couldn’t be happier!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use.

Easy to apply and rinse off. Have always been highly satisfied with the outcome. Would definitely recommend it, if you have not tried it already.

4 September 2025
Unprompted review
Rated 1 out of 5 stars

Worst company ever experienced

My package has been delivered late for three times even tho ive been sending emails about this and customer service doesnt respond. Now thr fourth time purchasing this product ive never got my package...at all. Still no respons from customer service.

The only reason i like the product is because it's healthier for the hair.

But its i no way more simple, infact they should call it 'DIFFICULT HAIR' cause the whole proces of this product isnt simple at all.

Also ..their website states its free delivery, when the flag on the page is already on my country. Later on in the ordering proces i have to pay a lot of money to deliver it. Its actually misleading. Also told this to customer service, they do not respondd or change anything about it.

While using it , its never clear when the bottle is empty, and since it takes more then two weeks to deliver, i cant really know when to purchase and have to buy another product in between. Also totally not simple.

Overall...it already costs a lot, with delivery even more and since they dont deliver on time you'll have to buy another product to use in between. so again extra expenses.

They would have to compensate a lot for me to purchase anything again .

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Latest update... The response they gave here is absolutely nonsense! Their so called 'happiness team' did not contact me at all.

I had to call them myself and they came with the excuse their response must be in my spam. Which is weird cause the other emails or purchase and marketing do land in my inbox normally. But I was open to check my spam still, which did still not have any emails.

Oh and the guy on the phone came with the answer that they didn't have my address right, while my full address was totally visable in the mail I got from the delivery service.

He didn't want to compensate for any trouble I went through.

So I had to call them myself, which cost me money cause I'm calling from another country. I had to buy another product cause I didn't have any in the meantime. So more costs because of their fault. And I lost a lot of time emailing on which they didn't respond and i lost time on calling them.

This company costs to much money and effort while I dont even have my product and they have the nerve to have the word 'Simple' in their name?

Probably the worst company in the world!

I would give them - 1 star if I could

1 October 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. Our Customer Happiness Team has reached out to you via a separate email. If you have any questions at all, please let us know. We are here to help!

Rated 5 out of 5 stars

Honestly I love your product

Honestly I love your product. Previous product "Just for Men" at times would leave my face stained and I would then have to spend time wiping my face to remove the paint. Your product is easy to use and does not stain my face. I love your new product because as I get older, obviously I can't have NO grey hair but your new products allows me to cover my beard while leaving a hint of grey which is perfect.

I think for any man, aging and societal views of aging may be changing but regardless, grey hair can have an impact on how we see ourself and how that impacts our self esteem. I see and feel this personally but as a mental health professional, I also hear those same fears and insecurities when it comes to aging my clients.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

I have found my new hair color

I have found my new hair color, it is great ! No fuss no muss no stains no drip goes on easily with the dye brush that came with it. Covered my grays like nobody's business. I have never had my gray hair covered so well, it has lasted now going on 2 months no touch ups yet a little bit of gray coming through but before the hair dyes that I use I will be doing it again by now, my7 whole head. I recommend Simpler Hair Color to men to women, you will love it!

16 July 2025
Unprompted review
Rated 2 out of 5 stars

Hair color last only for two days and didn’t cover all my gray hairs

I purchased the simpler hair color to try it on my gray hairs. According to the description the comb that came with it spreads the color evenly. Using the comb I put the hair color on my hair. I let it stay for an hour before washing it. After washing it the color didn’t cover all my gray hairs. After two days of using it, I can still see my gray hairs. Unfortunately this product didn’t work for me. I will stay with the hair color from Madison Reed because their hair color covers all my gray hairs and it lasts for 5 weeks.

I was asked to provide more details on this review. The comb that comes with the hair color doesn’t work. It’s probably better to use a color brush to cover all the hairs but I don’t think the color will lasts for a month. It’s also expensive. I get the hair color that I specified above for only $26 and the color stays for 5 weeks.

14 September 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. We tried to locate an order using the information you provided, but have been unable to locate one. We'd genuinely appreciate the opportunity to make things right for you. Please reach us at hello@simplerhaircolor.com and we will get back to you ASAP.

Rated 1 out of 5 stars

Not a Trustworthy Company

Now after My Order took forever from this Gypsy run outfit They sent me a Separate E Mail Yet I Never got it More Lies. This Company is Not Trustworthy. Beware.

11 September 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. We did attempt to reach you but have not received a response and we'd genuinely appreciate the opportunity to make things right for you. Please reach us at hello@simplerhaircolor.com and we will get back to you ASAP.

Rated 1 out of 5 stars

I have written several emails and still…

I have written several emails and still haven't received a reply. The spray had already been used, you could tell from the bottle. Honestly the worst customer service I've ever experienced.

Update: Do you actually send out emails? The other reviews also say that no emails have arrived. I've checked everything, nothing at all.

11 September 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. Our Customer Happiness Team has reached out to you via a separate email. If you did not see the email, please check your spam or promotions folder. If you have any questions at all, please let us know. We are here to help!

Rated 5 out of 5 stars

The best of the best!

It is without hesitation that I recommend simple hair color… Not only is the best product I ever used, but it’s the best customer service I’ve ever dealt with! Scott Schrey

3 September 2025
Unprompted review
Rated 5 out of 5 stars

I will be a customer for life!!

I tried your product because my Father-In-Law let me use some of his color (he is a regular purchaser of your product). It did NOT irritate my skin, at all!
It was awesome!! I have been having my hair and beard colored by a stylist for years, but this is better than the products they were using, much simpler, and a LOT less expensive. The products they were using were much, much harsher on my skin, and smelled strongly of ammonia. I was so impressed that this product had very little odor. It was so gentle and extremely easy to use.
You can count on me to be a customer for life!!
Keep up the great work!!

3 September 2025
Unprompted review
Rated 5 out of 5 stars

This is a review of the partial…

This is a review of the partial coverage.

Finally found the perfect match. I originally was very ginger now full white/grey.

I just tried your lighter partial coverage it’s perfect gave nice shade of light brown blonde a first for me. I used “just for men” in past and no matter the shade I tried always came out ginger which I wanted to get away from. And a very fake bright ginger. I guess Gingers are hard to color, so I have read.

I’m very pleased just order 2 more bottles. Thanks

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Faulty spray can

on the 14th August I received my simpler hair kit which looked pretty good however when I opened the packaging the spray can appeared to be damaged and when examining it looks like I have received a faulty spray can as I have attempted to press down and release the foam however the dye colour seems to be broken/ faulty and only the white foam is coming out.

These things happen so I messaged customer services at @simplerhaircolor.com to hopefully resolve, it’s been 3 weeks and 2 email attempts but not a single response received which is alarming considering all the great reviews they’ve had. Hopefully they can resolve my issue and il be updating my experience.

9th September update: despite the below comment advising a response was sent via email by the customer service team, disappointingly no email has been received. Issue still remains unresolved.

14 August 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. Our Customer Happiness Team has reached out to you via a separate email. If you have any questions at all, please let us know. We are here to help!

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