Steer clear, 1 star as the lowest i can give ! Left my house in a damaged state , promised to put right then stopped all communication, happy to supply videos, photos and correspondence from director... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you Ralph, Phil, and brothers Jamie & Jordan for your advice and guidance and fitting of a new replacement combi boiler. Brilliant team who are all professionals, courteous and polite . Jamie &... See more
Have wasted soooo much time with this co. (now back trading as A&B. Renewables - they seem to have changed name so many times!!). They had all my details, sent a surveyor out who drilled lots of ho... See more
Boiler broke on Monday Surveyor attended Monday afternoon Engineer fitted Tuesday. No trying to sell us something we didn't need. Old boiler taken away too Kept fully informed by the office as to... See more
Company replied
Company details
Written by the company
Boiler Installation, Boiler Repair, Plumbing and Bathroom Renovation experts If you are looking for a company that offers exceptional central heating and plumbing services, talk to us. We have extensive experience in offering quality plumbing and heating services at competitive prices. Whether you need a new boiler installation bathroom renovation or repairs for your central heating system, we are here for you. Simpsons Plumbing are a team of boiler, gas and heating experts, specialising in the service, repair and installation of boilers, heating systems, gas appliances and controls we are available to carry out work across County Durham, Tyne&Wear, Northumberland and Middlesbrough and Stockton
Contact info
Unit 12, Enterprise Centre, DH4 4JW, Herrrington Burn, United Kingdom
- 07856 875294
- Info@simp.services
- simp.services
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great firm
Phil arrived on time, completed job efficiently. Would definitely recommend.
Did a brilliant job.
Did a brilliant job in fitting a new boiler for my elderly mother under a fast track process.
The engineers doing the fitting were very efficient, on time, and did a good clean up after the work was done. Would definately recommend SIMP to anyone needing boiler replacement or servicing.
I have used SIMP Services for a few…
I have used SIMP Services for a few years now with work including new boiler installation, new radiators and gas fire / boiler servicing. They always turn up when they say they will. Polite and professional and reasonable prices. I would definitely recommend.
Can’t praise everyone enough for…
Can’t praise everyone enough for replacing our old boiler Phoned on Wednesday and Friday we had a complete new boiler fitted and the old one taken away. To say I was very impressed doesn’t do the lads justice. Very impressed with them from start to finish Thank you . Ann from Redcar
Excellent service
Used to replace boiler. Efficient friendly service. Very happy and would recommend. Thank you.
Brilliant Team
Thank you Ralph, Phil, and brothers Jamie & Jordan for your advice and guidance and fitting of a new replacement combi boiler. Brilliant team who are all professionals, courteous and polite . Jamie & Jordan also re-fitted a radiator which had come away from utility wall (Thanx again lads for a great job) It only took 6 hours for fitting of new boiler with minimum fuss and left everything clean and tidy. Would highly recommend. Thanks again.
Very professional company
Very professional company. The 2 lads that fitted the new boiler were lovely, paid every attention to detail to ensure every thing was in good order and cleaned up before they left. Highly recommend this company.
Quick and tidy installation at a good price
Found Simp Services via the Boiler Guide website.
They gave me boiler choices and quoted and installed my new combi boiler within a few days at a good price.
The installation was quick and tidy with good communication throughout.
10/10/25
This is an update to this review.
I tried to contact them to repair my boiler but no-one picks up the phone or replies to texts. I found out that they didn't register my boiler with Viessmann for the 12 year guarantee that they promised in writing when installing. I had to foot the repair bill myself after only 3 years of use.
My original 5 star review for installation has gone down to 1 star for complete lack of customer service and not registering my boiler. I do NOT recommend.
Fantastic Service
Fantastic service from start to finish and at a competetive price
Supplied and fitted within 2 days for a…
Supplied and fitted within 2 days for a brilliant price. Would definitely recommend.
Stress free solid tradesmen
Stress free solid tradesmen, reliable, great communication and good value...
Boiler service and repairs
I would definitely recommend simp services,they completed a boiler service and repairs to my boiler efficiently and the boiler is working perfectly now. I will definitely use them again.
New Boiler
I needed a new boiler at very short notice (I had been without heat and hot water for 12 days) SMP services sourced a new boiler and arranged for it to be fitted within 2 days. The gas fitters who came to fit my boiler were brilliant, everywhere was left clean and tidy, the old boiler and pipe work was taken away. I would have no hesitation in recommending SMP services.
Boiler Replacement
Excellent communication and service. Sent engineer the same day and talkede through the options to replace an old failed boiler and storage tank. Fitted the following day after the weekend and done in a day. Also came out and fixed a few teething problems free of charge!
Overall excellent communication and service. Couldn't recommend them highly enough and will use for any future jobs 👍
Outstanding service
Outstanding service, everything you could possibly ask for. Excellent communication, friendly, trustworthy and efficient staff. I had to call this company VERY early in the morning and I was extremely panicked. The man who came out treated my with care and kindness. Thank you so much.
Excellent service once again.
A job well done
Had a boiler service, new bath taps and kitchen taps fitted. The two plumbers were very pleasant and neat and tidy. Three/four years ago Phil fit a new boiler for me and I have used the company ever since. I believe in giving local businesses trade.
Fantastic Company
Brilliant communication , first rate service
Efficient and extremely reliable
Excellent quality work too
Cannot recommend these guys highly enough 5 star !!!
Replacement boiler
My boiler installation was perfect the men who came were friendly and very efficient at their work
We are very pleased with the quality of their work and the service we received from simp service
Boiler Replaced
From 1st enquiry to fitting our new boiler (within a couple of days) i carnt recommend SIMP Services enough. Aaron who fitted the boiler was very efficient, explained everything and tidied up as he worked.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








