I recently had my heating converted from oil to gas and a new cooker fitted. I could not have had a better company to do the job. They were excellent. From start to finish the job was completed w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I use Simon Archer's company every year. They remind me when my boiler service is due and arrive at the time slot allotted. Keeps in touch by email prior to arrival. Very professional, tidy and affa... See more
Company replied
Chris the engineer arrived in the pre advised time window and completed the job of Boiler Service. I had emailed Simon about a problem with the kitchen sink and Chris kindly gave some free advi... See more
Company replied
Bathroom works and Hive Thermostat Simon Archer and his team are a very professional company. I have no hesitation in giving 5 stars for the jobs completed today and in the past. Chris arrived... See more
Company replied
Company details
Written by the company
A first class plumbing and heating service from your local experts. Whatever your plumbing or heating requirement, if you want a prompt and reliable service from a local company with experienced Gas Safe registered engineers, look no further than Simon Archer Ltd. From boiler servicing to a new central heating system or a leaky tap to a complete bathroom installation, we offer the complete range of domestic plumbing and heating services. • Boiler Installations • Full Heating Installations • Boiler Servicing & Repairs • General Plumbing • Bathroom Installations • Landlord Certificates • Gas Safe Registered • Intergas Platinum Installer We DON'T offer Emergency out of hours call-outs but will always do our best to resolve anyone on our client base asap. we DON'T do any underground drainage work or blockages.
Contact info
St Clares Convent, 25 Harold Road, CO15 6AJ, Clacton on Sea, United Kingdom
- 01255 422401
- simonarcherltd@gmail.com
- simonarcherltd.co.uk
4.9
Excellent
244 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic customer service …
I have been using this company for some years and have been thoroughly impressed on the standard of work.
Great advice and friendly staff
five stars !
12 June 2024
Unprompted review
Reply from Simon Archer Ltd
Thanks for your kind words
Great service as always thanks Chris.
Great service as always thanks Chris.
Highly recommend this company 😀
4 June 2024
Unprompted review
Reply from Simon Archer Ltd
thanks for your review
ARRIVED ON TIME
ARRIVED ON TIME, CHECKED LAST YEARS PAPERWORK, GOT ON WITH THE JOB EFFICIENTLY .THANK YOU CT
24 April 2024
Unprompted review
Reply from Simon Archer Ltd
Thanks for your review
As Tina Turner would say “Simply the…
As Tina Turner would say “Simply the best”
23 April 2024
Unprompted review
Reply from Simon Archer Ltd
Not everyone agrees but we always do our best, thanks for the review
Very efficient service
Very efficient service. Appointment made via email at a convenient time to me. No mess left at all. Knowledgeable staff
11 April 2024
Unprompted review
Reply from Simon Archer Ltd
Cheers Trevor
Very helpful and polite staff
15 March 2024
Unprompted review
Shower problems sorted
We needed to have our shower problems sorted out and have a kitchen mixer tap replaced. Simon and his team gave us their helpful advice and then supplied and fitted the parts needed. We are really happy with their work and that they tidied up well afterwards. We would certainly recommend.
11 March 2024
Unprompted review
Reply from Simon Archer Ltd
Glad we could get these issues resolved for you.
Very efficient company
Very efficient company, I trust them implicitly they always do an excellent job.
7 March 2024
Unprompted review
Great company to deal with
Great company to deal with, will use again, booked for yearly boiler service and will use agian for other plumbing job.
22 February 2024
Unprompted review
Reply from Simon Archer Ltd
Thanks mark
5* Service!
30 November 2023
Unprompted review
Reply from Simon Archer Ltd
Cheers glad we could get you sorted
This company carried out my Landlord…
This company carried out my Landlord Gas Safety Inspection. Appointment made via email and carried out on time and date stated. Good value supplied certificate and payment invoice. Would use again for future works and repairs!
21 November 2023
Unprompted review
Reply from Simon Archer Ltd
Thanks for the review, we are always happy to help and always try to make communication as clear as possible.
Reply from Simon Archer Ltd
Thanks so much for the review, we always try to keep efficient, on time, clean and tidy.
Boiler service
Service carried out and they found a problem in the system which they stayed to sort out even though it was after hours. Excellent service - highly recommended
20 November 2023
Unprompted review
Reply from Simon Archer Ltd
Thanks for the review, unfortunately we can't always get people up and running the same day but thankfully we managed it on your system.
I was really impressed with the…
I was really impressed with the thoroughness of the work and the time he took to check everything and explain the work he'd done and what we might need to consider changing in future.
2 November 2023
Unprompted review
Reply from Simon Archer Ltd
Thanks for leaving us a review, it's not always easy when we take on new clients as familiarisation with a system can take time. Hopefully you'll have a more even heat distribution now.
I HAVE USED SIMON ARCHER FOR YEARS
I HAVE USED SIMON ARCHER FOR YEARS. THEY PROVIDE AN EXCELLENT SERVICE, FOR INSTANCE, I HAD A HOT WATER PROBLEM ON SUNDAY, I LEFT A MESSAGE THAT DAY, THEY ATTENDED AT 8 a.m. ON THE NEXT DAY (MONDAY), SOLVED THE ISSUE & LEFT IN UNDER AN HOUR.
16 October 2023
Unprompted review
Reply from Simon Archer Ltd
Thanks for taking the time to review we're glad to be of service
Call for help with water coming through the ceiling!
Came home from holiday to find water marks on the bedroom ceiling and water dripping through onto the bed… Quick inspection in the loft and could see water leaking from the tank.
I called Simon and left a message, he called back within 5 minutes and was at the house 20 minutes later.
Problem sorted within an hour.
All done with a smile and explanation of what he was doing so I knew what to keep an eye on over the coming days. This is the second time I’ve used Simon Archer Ltd and wouldn’t use any one else now. Excellent service
8 September 2023
Unprompted review
Reply from Simon Archer Ltd
Very happy to help, glad we could stop your ceiling from getting worse!
Excellent work
Quick response, job done, pleasant, efficient and respectful staff.
Very pleased.
17 August 2023
Unprompted review
Reply from Simon Archer Ltd
Thankyou for your kind words. Glad we seem to have found the cause.
Would recommend simonarcherltd
Simon, Chris and Ross, what a great team, from servicing our gas boiler, to fitting us a shower etc, just getting a quote for my radiators, nothing is to much trouble, friendly and punctual,thank you so much for all you have done for us.
25 July 2023
Unprompted review
Reply from Simon Archer Ltd
Cheers for the wonderful words. We try to do our best at all times.
We have used Simon Archer since April 2010
We have used Simon Archer for 13 years since they installed a new heating system. They continue to provide an excellent service with annual service reminders, efficient appointment booking and always arrive as arranged. Thank you!
29 June 2023
Unprompted review
Reply from Simon Archer Ltd
And thank you for such a nice review. We pride ourselves on on the services we offer, we're not always available when people want but we try to accommodate everyones needs.
Great response and service good and…
Great response and service good and friendly employees
12 May 2023
Unprompted review
Reply from Simon Archer Ltd
Thanks for the review we always try to help our customers as fast as possible.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.