Parcel left inside front gate!! Front porch was available for deliveries not the garden
Company replied
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See what reviewers are saying
Truly excellent service. Emile Henry Mini Baguette Baker bought for a well discounted price. Same day dispatch, next business day delivery. Some really nice touches - handwritten 'thank you' card and... See more
So seldom to find courteous, efficient and prompt service these days. One has to be so aware of sharp practices with on line shopping as honesty is now a rare commodity. Was delighted to find this he... See more
Company replied
Great service and delivery. Lovely note in the package from Lucie which was unexpected, it just added the personal touch. Bread baker excellent. Hadn’t used one before, but it works well, and cook... See more
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Company details
Written by the company
At Simmer & Slice, we believe great food brings people together, and every great meal starts with the right tools. Based at Trentham Shopping Village in Stoke-on-Trent, we're an independent cookshop built around a genuine love of cooking, baking, entertaining and everything that happens around the kitchen table. We carefully select cookware, knives, bakeware, gadgets and gifts that offer real quality, performance and value. Whether you're a seasoned home cook, an enthusiastic beginner or searching for the perfect gift, we're here to help you find products you'll enjoy using for years to come. What makes us different isn't just what we sell, it's how we sell it. We believe in proper customer service, honest advice and taking the time to help people make the right choice. No hard sell, no gimmicks, just knowledgeable people who are passionate about food, cooking and the products we stock. As an independent business, we're proud to be part of the local community and proud to champion brands that share our commitment to quality and craftsmanship. Our aim is simple: to help make cooking more enjoyable, more rewarding and a little more special, every single day.
Contact info
Unit 39, Trentham Retail Village, ST4 8AX, Stoke on Trent, United Kingdom
- 01782 572919
- info@simmerandslice.co.uk
- simmerandslice.co.uk
3.8
Great
304 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Gorgeous 2nd choice
They didn't have the colour I wanted but my next choice I am so pleased because it is a dark bluey black
30 October 2023
Epic, definitely recomment
Item delivered within 3 days after order placed, love the pot.
15 October 2023
Just what i needed
19 October 2023
4 stars for good service
I emailed them because the bottom part was broken.
They reacted within 24 hours
to inform me that a new one had been dispatched.
This is a very good service.
Hence I’ve given 4 stars.
23 October 2023
Fantastic customer service
Fantastic customer service, & great product at great price dispatched (& correctly delivered by DHL) with the greatest of speed. Many thanks, would be happy to use again.
29 September 2023
Unprompted review
Love the Veritable indoor garden
Love the Veritable indoor garden so much….I bought 3 as Christmas presents (organising early this year - hopefully the family will enjoy them as much as I do). Couldn’t resist with the discount!
17 September 2023
Thank you for delivery my ciabatta…
Thank you for delivery my ciabatta beaker on time. It was easy to navigate around your website and to order.
18 August 2023
Very pleased
Very pleased. Good prices. Easy to order. Good communication. Delivery quick and well packed. What more could you want.
Thank you 😊
16 August 2023
Very quick delivery..product well…
Very quick delivery..product well packaged plus water funnel added to make operation of indoor herb garden easier.
29 July 2023
Good quality product and was delivered…
Good quality product and was delivered extremely quickly
25 July 2023
fantastic service!
14 July 2023
Item delivered quickly and in good…
Item delivered quickly and in good condition. Lovely product
6 July 2023
An error was corrected extremely…
An error was corrected extremely quickly and at no cost. The product is great.
2 July 2023
Just discovered this gem of a company…
Just discovered this gem of a company on the net
Excellent range, prices and speedy delivery.
20 June 2023
Great delivery
11 June 2023
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