Since receiving the ESim I have been getting countless spam calls every day. I have blocked over 50 calls wince getting the Sim. When in Japan the calls would come through all night. I contacted suppo... See more
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Everything worked as expected apart from not being able to see the amount of data used in the sim local app which made managing data usage impossible. Also, as soon as the plan was activated, I starte... See more
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Worked fantastically in Australia. I had a problem, as my nephew had set my phone up wrongly, but a WhatsApp chat got it sorted. They responded immediately, were friendly and very patient with a 78... See more
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Incredibly easy to purchase and setup, with clear usage terms and conditions. I had an issue where one of my two Sims stopped working when overseas. Support was RAPID. Everything was fixed and... See more
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Company details
- Telecommunications Service Provider
- Cell Phone Store
- Internet Service Provider
- Phone and Internet Service
- Travel Aggregator
About Sim Local
Written by the company
Sim Local has been helping travellers stay connected since 2011, and is a leader in the travel connectivity industry.
We connect travellers to the networks locals trust with our instant eSIM plans giving you stronger coverage, faster speeds, and better value than expensive roaming. Sim Local offers access to more local eSIM plans than any other eSIM provider, so you can choose the perfect package for your travel and connectivity needs.
With instant eSIM plan purchase and activation available through our website or the Sim Local app, it’s never been easier to get connected before you fly or the moment you land.
We partner with trusted local mobile operators worldwide to deliver just-like-home connectivity, backed by reliability, transparency, and expert support.
Alongside our online eSIM offering, Sim Local has a proven physical presence in international airports, with stores in London Heathrow, London Gatwick, Madrid, Vienna and Athens, as well as eSIM kiosks, SIM card vending machines, and partner locations including WHSmith and InMotion.
Whether digital or in-store, Sim Local is the smarter choice for simple, instant travel connectivity.
What is an eSIM?
An eSIM (embedded SIM) is built directly into your device. Instead of swapping physical SIM cards, you can download a digital eSIM profile, install it in minutes, and instantly connect to a mobile network at your destination.
Why Choose a Sim Local eSIM?
- Access to the best local mobile networks with great value data packages
- Some plans include calls and texts too
- Trusted local MNOs and MVNOs for stronger coverage and faster speeds
- More reliable than global resellers
How does Sim Local work?
- Download the Sim Local app (or visit our website).
- Choose your destination and purchase an eSIM plan.
- Install your eSIM digitally on your device.
- Land, switch it on, and connect instantly.
Or visit a Sim Local store in one of our airport locations, where our team can help you choose the perfect plan.
Sim Local Features
- Access to more local eSIM plans than any other provider
- Fast eSIM activation in under 5 minutes
- Stronger coverage and faster speeds with trusted networks
- Plans include hotspot capability
- Expert customer service via WhatsApp
- Transparent pricing with no roaming fees
- Store presence in major international airports
Sim Local eSIM FAQs
What does a Sim Local eSIM plan include?
Data-only plans, unlimited data plans, and local plans with calls & texts. Plans available for 7, 10, 15, 30, 60, or 90 days.
How much does it cost?
Prices vary by destination and data amount, with affordable options for every type of traveller.
Does an eSIM come with a number?
Some local eSIMs include a phone number for calls and texts. Check your plan’s details before purchase.
Which devices are compatible?
Most newer iOS and Android devices support eSIM. See our compatibility guide:
compatible handsets
Can I use my SIM card at the same time?
Yes. Most devices support dual SIM, so you can keep your primary number active while using a Sim Local eSIM.
Popular eSIM Destinations
- United States
- United Kingdom
- Europe Regional Plans
- Spain
- France
- Australia
- Japan
- Turkey
- Canada
- Thailand
- UAE
Learn More
🌐 Website
📖 Blog
📍 Store Locations
🔒 Privacy Policy
📜 Terms & Conditions
Join the Sim Local community!
Follow @simlocal on Instagram or simlocal_esim on TikTok!
Contact info
Sim Local Head Office 7th Floor, RSA House, Dundrum, D16 FC92, Dublin, Ireland
- WhatsApp: +1 (555) 700‑4252
- customerqueries@simlocal.com
- simlocal.com
Breach of guidelines
Reply from Sim Local
Hello Neil,
We're happy that it was easy to set up and that you feel it's great value for the money! Thank you for sharing your positive experience with us.
Reply from Sim Local
Hello Pam,
We're happy that it was easy to set up and use. Thank you for letting us know about your experience; we appreciate your feedback.
Got a eSIM for turkey
Got a eSIM for turkey. My first eSIM as I’ve a special needs disabled son. Hotel had WiFi and I needed backup if it was down or slow. Used it away from hotel and transfers. Was a godsend never capped me while tethering his iPad from my fone. He streams YouTube and it was seamless. Easy to install and set up. Fantastic support from purchase to use. Thanks and will definitely use again.
2 March 2026
Reply from Sim Local
Hello Mark,
We're happy to hear that the eSIM for Turkey was a godsend, providing seamless connectivity for your son's iPad. We appreciate your feedback on the easy setup and fantastic support you received. We're glad our service met your needs and we look forward to serving you again.
Reply from Sim Local
Hello Sylvester
Thank you for your feedback! We’re very happy to hear that you’re satisfied with the service. We truly appreciate your support and hope to assist you again in the future.
Reply from Sim Local
Hello Jeffrey,
We're happy to hear that you found the connection process straightforward and the instructions easy to follow. We appreciate your feedback on the value. Thanks!
Reply from Sim Local
Hello there,
We appreciate your feedback! We're so glad our team was friendly, knowledgeable, and helpful during your experience. Thanks for sharing!
Reply from Sim Local
Hello Nusara
Thank you for your review! We’re delighted to hear that you had a great connection. We appreciate your feedback and hope to assist you again on your next trip.
Simlocal ESIM
My first time using an eSIM of this sort. I purchased a global one covering majority of East Asia and Oceania - as I was travelling to Hong Kong, Australia and Singapore I was pleasantly impressed with the installation and activation! It was quick and easy to get up and running. I would have loved to have a means of checking in the app , how much GB remained on the eSIM following usage; that would be a great heads-up should one run out of data unexpectedly.
1 March 2026
Reply from Sim Local
Hello Bunmi A,
We're happy to hear that the installation and activation process was quick and easy for your trip to Hong Kong, Australia and Singapore! We appreciate your feedback regarding a means of checking your remaining data balance in the app. We'll consider this for future improvements. Thank you!
Reply from Sim Local
Thank you so much for your 5★ review! We’re delighted to hear that you had a great experience with our service. Your support means a lot to us, and we look forward to assisting you again on your next trip. 😊
LIne dropped many times using the esim in Aruba
Line dropped many times using the esim in Aruba
27 February 2026
Reply from Sim Local
Hello there
Thank you for your feedback. We’re sorry to hear that the connection dropped several times during your experience.
We’ve sent you an email to better understand what happened, and we’d really appreciate it if you could reply so we can investigate and assist you further.
No issues on my trip to Japan
No issues on my trip to Japan. Was able to use Google Maps and converse with my wife by text and voice via WhatsApp.
1 March 2026
Reply from Sim Local
Hello,
We're happy to hear that you had a smooth experience using Google Maps and communicating with your wife via WhatsApp during your trip to Japan. Thank you for sharing your positive feedback with us!
SIM didn't work even after following…
SIM didn't work even after following instructions.
27 February 2026
Reply from Sim Local
Hello there
Thank you for your feedback. We’re very sorry to hear that the SIM did not work for you, as this is certainly not the experience we want our customers to have.
We have sent you an email asking you to contact us back, so we can review what may have happened and assist you in resolving the issue as quickly as possible.
My experience was good
My experience was good. However.... I could not text or email. Only my browser was functional. My wife had full functionality on her Iphone. I use an Android based phone.
1 March 2026
Reply from Sim Local
Hello Ralph Torres,
We're glad you had a good experience. We're sorry you had issues with texting and email on your Android phone, while the browser worked. We appreciate you letting us know about this difference in functionality compared to your wife's iPhone.
Reply from Sim Local
Hello Mel Lang,
We're happy to hear that our services were easy to use and met your expectations with a great price and no issues. Thank you!
Excellent service!
Excellent service!! WiFi worked beautifully in Thailand, even far out on the ocean!!
1 March 2026
Reply from Sim Local
Hello Sonya,
We're happy to hear that you had such a great experience! It's wonderful that our service provided excellent WiFi, even far out on the ocean in Thailand. Thanks for your feedback.
Reply from Sim Local
Hello Sarah,
We're happy our product was easy to use and worked well for you! Thank you for your positive feedback; it truly means a lot to us.
Works well once set up.
1 March 2026
Reply from Sim Local
Hello David Stenton,
We're glad you find it works well after the initial setup. Thank you for your feedback; we appreciate it!
I never was able to get voice calls to…
I never was able to get voice calls to work after a couple hours with customer support I ran out of time for an important call so paid the daily rate to my cell provider. Not all my iMessages on my phone or my wife’s phone we are coming through. I couldn’t get verification codes for one site. Very dissatisfied time.
25 February 2026
Reply from Sim Local
Hello Mark
Thank you for sharing your experience. We’re sorry to hear about the difficulties you encountered.
Unfortunately, from our side we’re not able to see exactly why the calls were not working in this case. Please remember that when making international calls, you need to dial the number using the country code in front of the phone number (for example +1, +44, etc.), otherwise the call may not connect.
Regarding verification codes, in some situations these messages depend on the policies or restrictions set by the website or service sending the code, and not only on the mobile network itself.
We would still be happy to review this further with you. If you could please email us at customerqueries@simlocal.com
, our team will be glad to look into the issue and assist you further.
Reply from Sim Local
Hello,
Thank you for your feedback! We’re glad to hear that you had a good experience with our service. Your support is greatly appreciated, and we look forward to assisting you again in the future. 😊
Reply from Sim Local
Hello Luis,
We're happy to hear that you received quick and helpful service at Gazzu T3 airside! We appreciate you taking the time to share your positive experience with us.
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