Since receiving the ESim I have been getting countless spam calls every day. I have blocked over 50 calls wince getting the Sim. When in Japan the calls would come through all night. I contacted suppo... See more
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Everything worked as expected apart from not being able to see the amount of data used in the sim local app which made managing data usage impossible. Also, as soon as the plan was activated, I starte... See more
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Worked fantastically in Australia. I had a problem, as my nephew had set my phone up wrongly, but a WhatsApp chat got it sorted. They responded immediately, were friendly and very patient with a 78... See more
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Incredibly easy to purchase and setup, with clear usage terms and conditions. I had an issue where one of my two Sims stopped working when overseas. Support was RAPID. Everything was fixed and... See more
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Company details
- Telecommunications Service Provider
- Cell Phone Store
- Internet Service Provider
- Phone and Internet Service
- Travel Aggregator
About Sim Local
Written by the company
Sim Local has been helping travellers stay connected since 2011, and is a leader in the travel connectivity industry.
We connect travellers to the networks locals trust with our instant eSIM plans giving you stronger coverage, faster speeds, and better value than expensive roaming. Sim Local offers access to more local eSIM plans than any other eSIM provider, so you can choose the perfect package for your travel and connectivity needs.
With instant eSIM plan purchase and activation available through our website or the Sim Local app, it’s never been easier to get connected before you fly or the moment you land.
We partner with trusted local mobile operators worldwide to deliver just-like-home connectivity, backed by reliability, transparency, and expert support.
Alongside our online eSIM offering, Sim Local has a proven physical presence in international airports, with stores in London Heathrow, London Gatwick, Madrid, Vienna and Athens, as well as eSIM kiosks, SIM card vending machines, and partner locations including WHSmith and InMotion.
Whether digital or in-store, Sim Local is the smarter choice for simple, instant travel connectivity.
What is an eSIM?
An eSIM (embedded SIM) is built directly into your device. Instead of swapping physical SIM cards, you can download a digital eSIM profile, install it in minutes, and instantly connect to a mobile network at your destination.
Why Choose a Sim Local eSIM?
- Access to the best local mobile networks with great value data packages
- Some plans include calls and texts too
- Trusted local MNOs and MVNOs for stronger coverage and faster speeds
- More reliable than global resellers
How does Sim Local work?
- Download the Sim Local app (or visit our website).
- Choose your destination and purchase an eSIM plan.
- Install your eSIM digitally on your device.
- Land, switch it on, and connect instantly.
Or visit a Sim Local store in one of our airport locations, where our team can help you choose the perfect plan.
Sim Local Features
- Access to more local eSIM plans than any other provider
- Fast eSIM activation in under 5 minutes
- Stronger coverage and faster speeds with trusted networks
- Plans include hotspot capability
- Expert customer service via WhatsApp
- Transparent pricing with no roaming fees
- Store presence in major international airports
Sim Local eSIM FAQs
What does a Sim Local eSIM plan include?
Data-only plans, unlimited data plans, and local plans with calls & texts. Plans available for 7, 10, 15, 30, 60, or 90 days.
How much does it cost?
Prices vary by destination and data amount, with affordable options for every type of traveller.
Does an eSIM come with a number?
Some local eSIMs include a phone number for calls and texts. Check your plan’s details before purchase.
Which devices are compatible?
Most newer iOS and Android devices support eSIM. See our compatibility guide:
compatible handsets
Can I use my SIM card at the same time?
Yes. Most devices support dual SIM, so you can keep your primary number active while using a Sim Local eSIM.
Popular eSIM Destinations
- United States
- United Kingdom
- Europe Regional Plans
- Spain
- France
- Australia
- Japan
- Turkey
- Canada
- Thailand
- UAE
Learn More
🌐 Website
📖 Blog
📍 Store Locations
🔒 Privacy Policy
📜 Terms & Conditions
Join the Sim Local community!
Follow @simlocal on Instagram or simlocal_esim on TikTok!
Contact info
Sim Local Head Office 7th Floor, RSA House, Dundrum, D16 FC92, Dublin, Ireland
- WhatsApp: +1 (555) 700‑4252
- customerqueries@simlocal.com
- simlocal.com
Breach of guidelines
Reply from Sim Local
Hey there,
We appreciate you sharing your experience with us. We're happy to hear that you found the salesperson knowledgeable and efficient. Thanks for the positive feedback!
Never ran out for data and it was so…
Never ran out for data and it was so easy to set up
25 February 2026
Reply from Sim Local
Hey there,
We're so glad the setup was easy and you had seamless data access. Thank you for letting us know about your great experience!
App is amazing can deal everything from…
App is amazing can deal everything from it and can see data usage
28 February 2026
Reply from Sim Local
Hi Ahmed,
We're happy to hear that you're finding the app amazing and that you can effectively manage everything and monitor data usage. Thank you for your positive feedback!
The service of uploading sim was very…
The service of uploading sim was very good but I found 20GB at a lower price in the same airport. Also, the network service has not always been available so I've been unable to get online services
10 March 2026
Reply from Sim Local
Hi Scott,
Thank you for taking the time to share your feedback. We’re glad to hear that you found the SIM installation service helpful, though we’re very sorry to hear about the network issues you experienced.
Regarding the price difference you mentioned, our in-store services include activation support and assistance from our team, who help customers install and configure the SIM on their devices. This personalised service is included in the price, similar to many in-store purchases where staff provide guidance and support. We also offer self-service vending machines at many locations for customers who prefer a quicker, self-setup option.
That said, we’re truly sorry to hear that you experienced connectivity issues. Network availability can sometimes vary depending on location, but we would really like the opportunity to understand what happened and assist further.
Our support team has reached out to you via email to review the situation and offer assistance. Please feel free to get back to us at your convenience so we can investigate this for you.
Everything went smooth and we had a…
Everything went smooth and we had a perfect connection thru our vacation.
24 February 2026
Reply from Sim Local
Hi Arvid,
We're happy to hear that you had a seamless experience and a great connection throughout your vacation. Thank you for sharing your positive feedback with us!
The man was helpful.
12 March 2026
Reply from Sim Local
Hi Michael,
We appreciate you taking the time to share your experience. We are glad that our team member was helpful to you.
The lady who served me was kind and…
The lady who served me was kind and graceful in her approach. I totally commend her, unfortunately, I was so cold, I forgot to ask her name.
14 March 2026
Reply from Sim Local
Hello Gracee,
We're happy to hear that you had a positive experience. We appreciate your kind words regarding the service you received. We are grateful for your feedback.
Reply from Sim Local
Hey Neil,
We're happy to hear that our product offered great value and was easy to install. Thank you for your positive feedback; we appreciate it.
The guy at the counter at the afternoon…
The guy at the counter at the afternoon shift around 2pm local time was so helpful and courteous. Great service!
13 March 2026
Reply from Sim Local
Hello Tobi,
We're happy to hear that you received such great service during your visit. We appreciate you taking the time to share your positive experience with our team.
Used it for a 10 day Japan trip
Used it for a 10 day Japan trip and it worked great. I actually activated it in Japan and still worked fine. Speeds lagged a little during busy hours in the evening but that is true in the US too. Will use again.
27 February 2026
Reply from Sim Local
Hello Zachary,
We're happy to hear that our product worked well during your Japan trip! We appreciate your feedback regarding the speeds during peak hours. We're glad you plan to use our services again in the future. Thanks for sharing your experience!
Worked as advertised
Worked as advertised. No hiccups. You can't ask for more than that.
22 February 2026
Reply from Sim Local
Hello Kirk Sunter,
We're happy to hear that our product worked well for you and provided a seamless experience. Thank you for sharing your positive feedback with us!
Gazu 工作态度很好 办公效率迅速
13 March 2026
Reply from Sim Local
Hey there,
Thank you for your feedback! We’re glad to hear you were satisfied with Gazu’s professionalism and efficiency.
Great again
Great again. My wife and I have used SIM Local before in Aus and Japan and now we’re using them in Argentina. All good. I did have a little trouble with one of the packages that I chose but the support team at SIM Local were very supportive and refunded me that package price. I then chose another and everything worked fine.
26 February 2026
Reply from Sim Local
Hello Vic,
We're happy to hear that you've had positive experiences with our services across different countries. We appreciate your feedback regarding the package issue you encountered in Argentina. We're glad our support team could assist you effectively. Thank you for sharing your experience.
Good quality service
24 February 2026
Reply from Sim Local
Hello there,
Thank you for your kind feedback! We're glad you were satisfied with the quality of our service. 😊
Reply from Sim Local
Hello there,
We're happy to hear that our service was helpful to you! We appreciate your excellent feedback and thank you for your time.
Very easy
Very easy. The man in the Sim Local booth at Gatwick helped me with the settings on my phone. Thanks!
24 February 2026
Reply from Sim Local
Hi Paula,
We're happy to hear that your experience was very easy. We're also glad that our team member at Gatwick was able to assist you with your phone's settings. Thank you for your positive feedback!
Esim would not work
Unfortunately, despite the efforts of the Sim local technical team for 24 hours, we failed to get the US esim working, however this was due to a technical issue with the airtime provider and not Sim Local
SimLocal did everything they could to resolve the problem, and their followup communication was second to non.
26 February 2026
Reply from Sim Local
Hi Phil,
Thank you for taking the time to share your feedback. We’re truly sorry for the inconvenience you experienced while trying to activate the US eSIM.
During the time you contacted us, there was unfortunately a temporary issue with the Lyca activation website, which prevented the registration process from completing. As soon as you reached out to our support team, we began investigating the issue and worked with you throughout the process until the service was restored.
We understand how frustrating this situation must have been, especially while waiting for the network registration to be completed. As per the USA regulatory requirements, the eSIM needed to be registered before it could be activated. Once the network issue was resolved and at your request, we also proceeded with a full refund for your order.
We sincerely apologise for the inconvenience this caused. As a valued returning customer, we truly appreciate your patience, and we have also reached out to you via email to offer additional assistance.
Please feel free to get back to us at your convenience, we would love the opportunity to assist you again in the future.
Reply from Sim Local
Hi Paul,
We're so glad that you found our services effective, efficient, and pleasant! Thank you for sharing your positive experience with us.
Reply from Sim Local
Hi there,
We are happy you had a great experience with our service! Thank you for your positive feedback; we appreciate it very much.
I love that I could easily get an esim…
I love that I could easily get an esim quickly with a well known carrier. I got loads more data that my US roaming plan gave me and great coverage. It allowed me to video call and post photos without worried about going over a data cap.
24 February 2026
Reply from Sim Local
Hey Jason,
We're happy to hear that you had a great experience using our eSIM! It's wonderful you found it easy to get more data and coverage than your US roaming plan. We appreciate you sharing your positive experience!
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