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2.9
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Opened an account with them to receive money from a investment platform. After verification and all seemed fine, then i was hit with a $1000 fee because i was not a Mexican citizen and therefore needed to pay the fee to complete my transfer. I refuse and they can have the money
I think they are a scam
I opened an account with Silver State Credit Union in January 2025 and soon realized they do not use Zelle as a payment platform. I was told that they did, which is why I opened an account with them. After attempting to send several payments to "others" which took a week, with some of them not going through, I decided to close my account.
On January 28, 2025 I visited their branch at 683 N Stephanie St, Henderson NV 89014. I was assisted by, I believe her name was Monica, who was rude AF!! She asked in a very snarky tone why I was closing my account and I told her "because you don't offer Zelle and I can't afford to wait up to a week to pay someone." She told me that "most credit unions don't offer Zelle" to which I responded, "I have accounts at three other credit unions and they all offer Zelle". She said "whatever" as she rolled her eyes.
As we wrapped everything up, she told me that there was a $25 charge to close my account within 90 days. I asked her why are you charging me a penalty to close my account because you don't offer what I need. She again became very rude and told me "that's what it is". I asked her who governs credit unions and she told me "the government" and threw the receipt on the counter.
I simply walked out before the entire situation escalated!
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