What a wonderful company Silverado are. First encountered them when I paid the Brighton store a visit. Wonderful, attentive staff and the most gorgeous collection of jewellery. Finally arranged a gift... See more
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See what reviewers are saying
I recently brought a necklace that I’d been looking at for ages, unfortunately the chain was quite thin and ended up breaking twice but when seeing and speaking to Jess she helped me to choose a diffe... See more
Absolutely brilliant. Really couldn't think what to get my friend for her birthday and couldn't get into Brighton to check out the shop so chose some earrings from the website - they arrived very qui... See more
I ordered two pieces online for click and collect at my local store, which was super easy. The next day I had a phone call to say that unfortunately the pieces weren't in stock at that store but they... See more
Company details
Written by the company
Independent family-owned jewellery business
Contact info
United Kingdom
- silverado.co.uk
4.7
Excellent
182 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Absolutely excellent service
Absolutely excellent service! Quick, good communication and beautiful product! Thank you!
24 November 2023
Great communication
Great communication, and very fast. My order arrived the next day and I was thrilled with the product and the packaging.
1 December 2023
Excellent all round service.
Placed an online order. Great website, great prices, fast delivery. Earrings are beautiful. First time buying from Silverado and will definitely be back. Excellent.
24 November 2023
Disappointing
I was not shown the item upon collection, simply handed the bag. Having opened the earrings, they appear different to the web image displayed. Having bought these earring previously, they are not as high quality as before. It’s disappointing, as earrings cannot be returned. If I’d have been shown them, I’d have changed my mind; so likely a chosen approach.
1 November 2023
Reply from silverado.co.uk
Hello Zoe, we're so sorry to hear that you were unsatisfied with the earrings, but if you want to return them for an exchange or refund we would be happy to help you.
I ordered it online it was very easy to…
I ordered it online it was very easy to use and the next day I collect my order .
So simple and fast and the staff was really friendly..
8 November 2023
Brilliant service
Amazing service, ordered a gift online, the shop emailed me and asked if I wanted a personalised message to be added, arrived the following day beautifully packaged.
11 October 2023
A very fast efficient service.
6 October 2023
Very good!
It was really straightforward! I placed the order and it arrived within 2x days which was ideal as was purchasing the necklace as a gift.
27 September 2023
Lovely item
Lovely item, just as described. Great communication and speedy delivery. Will absolutely use again.
12 September 2023
Always good products and service
Another lovely (Kit Heath) necklace and pendant. Very well made and the Birthday Girl loves it.
6 August 2023
Beautiful jewellery lovely staff
Beautiful jewellery and really excellent service from staff. Very pleased with my new earrings.
9 August 2023
Would definitely order from here again
Easy ordering.Very quickly sent out and lovely product.Thankyou.
17 July 2023
Great selection of jewellery
Great selection of jewellery, good prices and excellent service. Item promptly delivered.
10 May 2023
Fast, efficient order and delivery
The ordering process was simple and the item was delivered very promptly.
23 April 2023
Great Product, quick service
Really quick turnaround, came on time in lovely packaging and the necklace which is a gift for my wife if lovely. Will definately order again.
23 April 2023
Great experience
Lovely products and well displayed on the website. Very prompt delivery and beautifully packaged. I only ordered online as I had lost a necklace which was bought in the Lewes shop but was pleasantly surprised how easy it was to order online.
16 April 2023
Great choice and quick delivery
This was the first time I had ordered online with Silverado and it was easy to navigate to what I was looking for, and then ordering and paying was easy. Delivery in 24hrs was brilliant too.
2 April 2023
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