Silly George Reviews 795

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, particularly the lashes, highlighting their natural appearance, comfort, and ease of application. Many people appreciate how long the lashes last, often exceeding several days, even through various activities. Consumers also find the user experience to be positive, with many noting the convenience and effectiveness of the products. However, some customers were not happy with their orders, mentioning issues with dispatch and delivery, or receiving incomplete shipments. A few other people also felt that the product, specifically the pre-glued pop-on lashes, did not live up to expectations regarding longevity and ease of application, with some experiencing them detaching quickly. There were also concerns about the effectiveness of the lash serum after formula changes and the perceived value for its price.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers praise the lashes, highlighting their... See more

Quality

Users describe positive interactions with quality. Many customers praise the superb quality of the lashes,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers express satisfaction with... See more

User experience

Clients share positive opinions on user experience, particularly regarding the ease of application and... See more

Price

People report ambiguous experiences with price. Some customers found the products to be a great price and... See more

Based on these reviews

Rated 4 out of 5 stars

I absolutely love S!lly George’s lash clusters! I always struggled with full strip lashes, but these individual clusters are a game-changer. They’re super easy to apply, look amazing, and last for day... See more

Rated 5 out of 5 stars

Honestly it took me a little time to get the hang of putting on the lashes, but after a few tries these became my favorite way to be put together with ye makeup. The are all-day comfortable and look v... See more

Rated 5 out of 5 stars

Lashes are natural looking comfortable and stay looking fresh for at least 5 days. I have recommended them to people who get their lashes done, they look better and are way less expensive.

Rated 5 out of 5 stars

I have tried numerous “under the lash line” systems and this one is top notch! I WAS skeptical because my experience buying thru this platform has been negative but these lashes are the real deal!! Th... See more

Company replied


Company details

  1. #6 of 8 best companies in Cosmetics Store

Written by the company

We.Do.Lashes. NEW LinerBond adhesive eyeliner now launched! 🚀 Get ready to up your lash game.


Contact info

3.9

Great

TrustScore 4 out of 5

795 reviews

5-star
4-star
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2-star
1-star

Replied to 27% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I had sooo much hope

I thought these were going to be a game changer considering all the positive feedback (if its legitimate).
I purchased the 3 pack deal and yes for the intial wear they went on great and stayed on for about 4 days and I was very happy. I did have a fair amount of trouble with the accidental loss of other lashes due to them sticking to the tweezer or my finger inadvertantly but I figured I would overcome this with more practise.
However since that initial applicaton the lashes will not adhere to mine at all, they complete fall off or only half grip. I have watched the tutorial very carefully, so I believe I have been doing everything right. I gave them to my daughter and she is experiencing exactly the same issue. They have stayed in their package, so there has been no exposure to the elements except when trying to apply them.
I dont like leaving negative comments and I did reach out to the SillyGeorge team directly via their website for advice but have not heard back in over two weeks, so this was my only other option.
I would apply for the refund offer but unfortunately I am past my 30 days as I went away on holiday for a month about 10 days after receiving them.
Anyway overall I unfortunately can not recommend these.

29 July 2024
Unprompted review
Silly George logo

Reply from Silly George

Hi Tina,

I'm so sorry we missed your email earlier! That's totally on us, and we feel terrible about it. Let's get this sorted out for you right away.

I'd love to hear more about your experience with the lash packs. Did you find that some styles worked better than others? And just to clarify, were you attaching the clusters to your waterline or directly to your lashes? I noticed that our ‘boot’ angled tweezers were not added to your order which can significantly help with application. Would you be open to us sending you a set so you can try again with the styles you have left?

I'll be sending you a detailed email today to help troubleshoot the application process. We want to make sure you can rock those gorgeous lashes you have left!

As a gesture of goodwill, we'll be refunding you in full. We really dropped the ball on this one, and we want to make it right.

Again, I'm truly sorry we didn't catch your previous email. Our goal is to help you have an amazing experience with our lashes. We're hoping that once we sort this out, you'll fall head over heels for them!

Looking forward to hearing back from you and getting this all figured out!

Warm regards
Customer Care Team
Kaylie

Rated 5 out of 5 stars

The Best POP ON Lashes…

I recently purchased the POP ON Lashes from Silly George through an instagram ad thinking “okay I’ll give these a go” what the heck…. These actually work and are so easy to apply. I have tried all sort of lash brands, lash types, glues, magnetic, semi permanent.
It was a bit tricky at first, I’m not the most coordinated or patient person, took about 10 minutes each eye.
Second time I applied the lashes, took 7 minutes each eye.
I keep the lashes on for 4-6 days, I do use a lot of skin care even with oil and the lashes stay on! I have ordered another two styles (rosy and blush) and they have been delivered already, after three days!

12 August 2024
Unprompted review
Rated 4 out of 5 stars

The new pop on lashes are amazing and…

The new pop on lashes are amazing and I’d wear them every day but on me the glue goes runny and gloopy after 3 days wear and then despite having the lash and lid cleaner it takes me ages to get the gloopy glue out of my eyelashes. Other than that I love them.

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Absolute game changer!!!

I wore lash extensions for years but
my girl moved, and as I had a BADDDD experience before I met her I just can NOT bring myself to go to anyone else. But I have missed lashes sooo much in the years since she's been gone!

One night, I stumble across an ad for the pop on lashes and figured I would order a set, plus the tweezer/spoolie set just to try em out. Good price, couldn’t hurt to give it a shot. So my order showed up this Wednesday, I watched the video from the QR code inside the box (very helpful!) and decided to give it a go Wednesday night. With no exaggeration, it took me 5 minutes to apply both eyes (I have 23 years in the beauty industry, yes, but still it is wildly easy to do!), I feel nothing and am so incredibly in love!! They are beautiful and comfortable and I no longer weep for my lash extension days. I'm only a couple of days in on the wear but so far they still look just as perfect as the moment I put them on. (For what it's worth, I'm also a side/face sleeper too) Pop-on lashes are such a game changer!

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Game changer!

After trying your Pop-on Lashes (Blush) for the first time today, I have to say I don’t think George is silly at all.

These little clusters are a game changer! My favorite aspect is how natural they look. I love the clear band as I’m not a huge fan of eyeliner. I no longer need mascara which is wonderful. Honestly, my lashes never looked this good with mascara.

6 August 2024
Unprompted review
Rated 3 out of 5 stars

I ordered my product to be delivered…

I ordered my product to be delivered every 2 months only to be told it’s out of stock

7 May 2024
Silly George logo

Reply from Silly George

Hi Karen,

We completely empathize with the frustration of waiting for a product you love!

I see since our launch, you’ve purchased over 10 packs of our Pop-On lashes and tried 3 out of our 5 styles, with all your previous orders arriving safely within 3-4 days. That’s truly amazing, and we can’t thank you enough for your support!

When we developed the Pop-On lash system, we knew it would be popular, but we never anticipated how quickly they would fly off the shelves! To ensure you get your order as soon as possible, we’d be happy to send you the Flutter style, which is still in stock, or we can refund your shipping costs on your next order if you choose to wait for Blush.

Rest assured, we’ve quadrupled our manufacturing volume to make sure all our customers can enjoy their favourite lashes without delay.

Thank you for your loyalty and patience as we navigate the growing pains of launching our exciting new Pop-On lash system.

We’re here to ensure you have the best experience possible!

Warm Regards
Kaylie
Customer Care Team

Rated 5 out of 5 stars

I love Silly George Lashes

I love Silly George Lashes! My lashes last 7 to 10 days they are super easy to get off and super easy to put on. They cost a fraction of what regular lash extensions do and they are not damaging to your lashes

7 August 2024
Unprompted review
Rated 1 out of 5 stars

That's a pass for me

I had been wearing lash clusters for a couple of years. When these pre glued clusters were released I jumped on them. I don't care for them, they don't go on as easy and they actually don't look nice in my opinion.

6 May 2024
Silly George logo

Reply from Silly George

Hi Patricia,

Thank you so much for your review! We're really sorry to hear that our lashes didn’t win you over on your first try.

We've noticed that some lash wearers who are used to other styles of bond and seal DIY lashes might not be applying our Pop-On lashes quite right, simply out of habit. We’d love to help you get the hang of it so you can truly enjoy your lashes!

If you could send us an email with a photo of your application and let us know what you didn’t love about the lashes, that would be super helpful. If we can’t help you fall in love with them, we’d be more than happy to issue a refund.

Your experience is really important to us, and we want to make sure you have the best time with our lashes. We’re here to help you every step of the way!

Looking forward to hearing from you!

Warm Regards
Customer Care Team
Kaylie

Rated 1 out of 5 stars

Avoid- Formula Change!

I used to use the Silly George Lash serum several years ago and found it to be super effective but not in my budget at the time. I began using the formular again and noticed the product was a thicker consistency that seemed to run out much quicker. Most importantly it wasn't nearly as effective as it used to be! Speaking to someone who held onto their old tubes, they confirmed the ingredients are different. Extremely disappointed and I won't be purchasing again from Silly George (their serum or mascara which I like but seems slightly different too).

5 May 2024
Silly George logo

Reply from Silly George

Hi Inez,

Thank you so much for your feedback, we truly appreciate hearing from our valued customers.

I want to clarify that our mascara formula has not changed in any way. However, we did decide to update our serum formula after extensive research and testing, with the hope of enhancing its effectiveness. While many of our customers are still experiencing amazing growth with the new formula, we understand that some of our previous customers may notice a difference.

Thank you again for your support and understanding. We want to make this right so please reach out to our customer service team at contact@sillygeorge.com and we can organise a refund.

Warm Regards
Kaylie
Customer Care Team

Rated 1 out of 5 stars

Suspicious substance

I ordered this serum 4 times. Twice it was good, but the last 2 bottles were smelling strange and my eyelashes didn't grow as fast and as long as when I used the first 2 bottles. The last bottle I purchased has a gooey consistency and didn't make my eyelashes grow at all. I just binned it. Not trusting this brand anymore.

5 May 2024
Silly George logo

Reply from Silly George

Hi Svetlana,

We’re so glad to hear that you’ve had previous success with our lash serum!

I wanted to let you know that we updated our serum a few months ago, and while there is a slight difference in consistency, it shouldn’t feel gooey. If you’re experiencing this issue, we’d love to help you out.

Please reach out to our customer service team, and we can arrange either a replacement or a refund for you. We truly value our loyal customers and want to make this right.

Thank you for your understanding, and we look forward to resolving this for you!

Warm Regards
Kaylie
Customer Care Team

Rated 5 out of 5 stars

Silly George Girl

I’m new to false eyelashes and Silly George is my very first false eyelashes I purchased. I LOVE everything about this product and the customer service is amazing! The eyelashes are so beautiful and feels and looks so natural. The Liner Bond Pro eyelash adhesive is the best! Doesn’t feel heavy and keeps my lashes on for over 12 hrs. Very happy with all of my products from Silly George!

31 July 2024
Unprompted review
Rated 5 out of 5 stars

I recently tried Silly George Pop-On…

I recently tried Silly George Pop-On Lashes, and I must say, they have revolutionized my makeup routine! These lashes are incredibly easy to apply, even for someone like me who struggles with traditional lash glue. They took minutes to apply and lasted for 11 days, even during sweaty workouts and hot showers.

The lashes themselves are lightweight and comfortable to wear. They also come in various styles, so there's something for every occasion, whether you want a natural look or something more dramatic.

The packaging is chic and keeps the lashes protected when not in use.

Overall, Silly George Pop-On Lashes are a game-changer for anyone looking to simplify their beauty routine without sacrificing style. Highly recommended!

15 July 2024
Unprompted review
Rated 1 out of 5 stars

It’s nicely packaged low quality

It’s nicely packaged, but low quality products. Wouldn’t recommend

5 May 2024
Silly George logo

Reply from Silly George

Hi Hayley

Thank you for sharing your experience with us. We're genuinely sorry to hear that our products didn't meet your expectations.

I noticed you ordered a variety of our beautiful products, but it seems the issue was with achieving the desired effects of our LinerBond system. While it's designed to be easier than traditional lash glues, we understand there can still be a learning curve.

We have great confidence in the quality of our products and we would love to help you get the most from them. Could you share your step-by-step application process with us via email? (What you use to cleanse before application, if any moisturisers or primers are used, if eyeshadow or pencil eyeliners are also used, how long you are waiting to apply the lashes after the eyeliner etc). This will allow us to provide more tailored advice to ensure you have a perfect application.

Of course, we also recognize that beauty products can be very personal. If you prefer, you're welcome to take advantage of our money-back guarantee policy.

Thank you again for giving us the chance to assist you. I’m here to help and hope we can find a solution that works for you!

Kaylie
Customer Care Team

Rated 5 out of 5 stars

Best Lashes Ever!

These stick on lashes are just the best! So easy to apply and they really do last for days! I love the different lengths available and looks you can achieve aswell! I’m addicted!

1 August 2024
Unprompted review
Rated 5 out of 5 stars

I've tried quite a few of these from…

I've tried quite a few of these from different companies and these are by far the best, they do stay on, don't sting your eyes, comfortable, doesn't ruin your lashes and most of all they look amazing, these ones are also good for people who wear glasses too! I will only be buying from this company now.

10 July 2024
Unprompted review
Rated 4 out of 5 stars

Pop ons are AMAZING after failed magnetic lashes!

Pop ons are AMAZING!

I have had mixed experiences with Silly George, so bear with me, through my review!

I first ordered some magnetic lashes from Silly George, back in 2018. I was less than impressed. They were flimsy and didn’t stick together so were useless to me, money lost there! My journey, for at home alternatives to eye lash extensions continued.

Fast forward to 2024 and I have just received my pop on lash extensions (flutter) and, durability pending, they are AMAZING!! The first eye was a little wonky and two clusters were lost in the attempt but the tutorial did say that may happen. The second eye though, huge success! They look phenomenal and are so, so simple to put on! Once on, they feel light and are super comfortable! My one tip is don’t overthink it, when putting them on, they really are as simple as they seem!

Here’s hoping my future with pop ons continues and my search for at home extensions is over!

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Finally my hunt for DIY lashes has ended! Silly George pop-on lashes are amazing.

I have tried so many different DIY cluster lash sets, all with various degrees of bad results. They were either too sticky, too heavy, barely lasted 48 hours, or all three at once.
Thanks to Silly George's pop-on lashes, my hunt is over! They truly are as easy to apply as the description says, they are super lightweight and look very natural. (I use the 'Bloom' style) On top of that, they last for at *least* 5 days, which is huge for me since I basically sleep on my face, lol. They are easy to reposition in the morning if needed, and somehow they still last for days!
I'm so happy I found these!

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Easy and beautiful lashes

These lashes were super easy to put on, and each time I get better at it. I am impressed it stays on during my workouts and even hot yoga. They look much better than strip lashes and I get many compliments on them!

20 July 2024
Unprompted review
Rated 5 out of 5 stars

The only false lashes I can actually apply but…

I have struggled to put on conventional strip false lashes for decades. I even tried magnetic lashes but the glue required for those is difficult to apply and leaves a gooey mess. I usually end up getting lash extensions which are very expensive and high maintenance. So, I was elated when I finally tried these. I could apply them with relative ease. Though mind you I found it easier to use my fingers than the applicator (tweezer-like tool) that I bought to apply the lashes as the lashes tended to stay stuck on the applicator and so made it hard to detach the false lash onto my own lashes. I would really say 4/5 for the lashes as in my hands they last a day max (which is fine as I don't go out much). They come off in the shower obviously because I need to wash my face! I guess if you didn't wash your eye makeup off then it would last longer with good application. I have given 5/5 on this occasion because the customer service was exceptional. My lashes came all glued to the wrong side of the box and so the glue was smeared all over the packaging rather than on the lashes, but silly George sent a replacement ASAP. I still have yet to work out whether lash extensions which last 6-8 weeks works out at a better cost that these which only last me a day at most.

21 July 2024
Unprompted review

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