Signomatic Reviews 

1,038
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers are overwhelmingly pleased with this company, often highlighting excellent product quality and a wide range of choices. Customers frequently praise the straightforward ordering process and the prompt, fast delivery service, with many receiving their orders ahead of schedule. The overall service experience is consistently described as excellent, as people often get exactly what they ordered. However, some customers also noted issues with product accuracy, such as receiving items with incorrect engravings or colors, or finding product images misleading. A few other people also felt that there were occasional problems with delivery, including items not being received or needing customer intervention for collection.

What people talk about most

Product

People report positive experiences with product, often receiving exactly what they ordered, with many... See more

Quality

Customers had positive experiences with quality, often describing products as great, excellent, and exactly... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and fast... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Order

Clients share positive opinions on order, with many reviewers receiving exactly what they ordered and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant - Will be back for More >The website is intuitive and efficient >If an issue arises customer support are prompt and professional. Thank you, Amber Hogan!! > Extremely completive pr... See more

Rated 5 out of 5 stars

Got a sign made for my house, designed it , gave dimensions, it arrived 2 days later, a beautiful sign , exactly what I wanted in a very timely manner . Well done signomatic , will use service ag... See more

Rated 5 out of 5 stars

My first order never arrived and when contacted they had one out straight away with tracked delivery. Impressive customer care. The sign was exactly what I ordered. Excellent quality

Rated 5 out of 5 stars

The product is excellent, as is the service. I was sent a nameplate with the wrong engraving. I asked where should I return the product to. You generously apologised for the error, told me I didn’t ne... See more


Company details

  1. Home & Garden

Information provided by various external sources

Design your own sign in 2 minutes! Easy to order, quick delivery, Low prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,038)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Love my new house sign

Love my new house sign. It’s funny how something simple makes a difference to the aesthetic. Number and road name. Arrange of colour and fonts. Lots of choice. The ordering process is simple and you are shown a sample. When the sign arrived I could see it is good quality. It was simple to put up. Very happy with it.

26 August 2025
Rated 3 out of 5 stars

Excellent product but standard of service weaker

The product was excellent.

My 3 star rating refers to the fact that SIgnomatic could not confirm my VAT registration but did not contact me about this. I needed the order in the delivery time advertised for an important event. When I contacted them, worried that the order had not arrived, there was a flurry of emails to try to sort the situation out. Things were more difficult because Signomatic had no telephone contact available during the summer. Signomatic were helpful, although they did not appear to recognise the seriousness of my situation, and I do not know what would have happened if I had not taken the initiative.
After a long drive to the courier's base, I did pick up the order just in time, but this added stress, time and cost, to the process. Would return for the product but am wary about aspects of the service.

31 July 2025
Signomatic logo

Reply from Signomatic

Hi Harriet,

Thank you for taking the time to share your experience with us, we’re really glad to hear that you were pleased with the product itself, but we’re very sorry to learn that the process caused you stress.

Regarding the VAT issue: whenever a VAT registration cannot be confirmed, our system automatically sends an email to request the correct number. In this case, that notification was sent on 20th July. We completely understand that emails can sometimes be overlooked or filtered, and we’ll review how we can make these notifications clearer going forward.

We appreciate your feedback about communication during the summer period and take this seriously. While our support is primarily email-based, we’re always working to improve response times and the clarity of our updates.

We’re happy you were able to receive your order in time, though we regret the extra effort it caused you. Thank you again for your honest feedback, it helps us improve our service, and we hope to welcome you back in the future.

Kind regards,
The Signomatic Team

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