SignMonkey Reviews 

469
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the custom signs are beautifully crafted with exceptional quality, vibrant colors, and stunning illumination that truly stands out at night. People also praise the supportive staff and design team who communicate clearly, respond quickly, and ensure every detail matches expectations. Orders consistently arrive securely well-packaged in good condition and within fast delivery timeframes. Some reviewers were not happy with missing template packets or stencils that were supposed to be included with the sign. A few individuals also mentioned encountering some minor challenges during the physical installation process.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the incredible quality, great... See more

Quality

People report positive experiences with quality, highlighting that items arrive well packaged, look... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team is incredible, responsive, and goes above... See more

Service

Reviewers mention positive feedback about service, frequently highlighting fast shipping and helpful guidance... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To start, the website was super easy to use. The contact prior to production was well needed in our case. Communication from shipping to arrival was spot on. We didn't receive our mounting template bu... See more

Rated 5 out of 5 stars

Great communication from design and planning. Hit a hiccup when sign arrived, established date was incorrect. Understand the confusion though as there was some back and forth. SignMonkey sent out... See more

Rated 5 out of 5 stars

Great product, great price and professional service! We have been ordering custom made signs for about two years now and we couldn’t be happier! Highly recommended.

Rated 5 out of 5 stars

We needed a sign for our business and got a quote from a local sign company. The price was good, but the delivery time was too far out. I reached out to Sign Monkey and for a similar price including... See more


Company details

  1. Sign Shop

Information provided by various external sources

Wholesale Channel Letters, Raceway Mounted Letters and Self Contained Shape signs. Sign Monkey features easy Installation and wholesale prices.


Contact info

4.8

Excellent

TrustScore 5 out of 5

469 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(469)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a great experience

What a great experience! These guys know their craft. Communication was great throughout the process and my signs turned out perfect.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

It’s happy!

The delivery was super nice. Everyone made this an easy and exciting purchase!!! And it looks amazing. Don’t tell my neighbors, but I got the best sign in the strip mall!!! Thank y’all, you did great!

19 June 2026
Rated 5 out of 5 stars

Amazing!

The sign and template was so incredibly perfect! The template made it so easy to install letter by letter!

26 May 2026
Rated 3 out of 5 stars

Kept giving me the wrong info

The problem is communication. The company told me it would ship out on a certain date, arrive about 2-3 days later and I would get a call about delivery to coordinate it. It didn’t come when they said so I reached out and it wasn’t in production yet. They gave me a new date. It didn’t ship out on that date either. Sign showed up over a week and a half late. No call about coordinating the delivery. And they delivered it to the wrong address, my house not my business. So I then had to move the sign myself to my business.

11 May 2026
Rated 5 out of 5 stars

Best signs on the market!

Fantastic costumer service. Design team verifies that everything is perfect before fabrication. The quality of the shipping crates is unparalleled , and nothing shows up damaged. The electrical connections are customizable and easy to work with. The low voltage quick connect systems are great for multi-sectional signage. And, the double printing key the colors fill and rich when illuminated, and absolutely POP at night!
I’ve installed many of their signs as a contractor, and they have become the absolute go-to for my business.

14 April 2026
Rated 5 out of 5 stars

The staff was incredible

The staff was incredible, detailed, and went over the top to make sure our sign (which had custom dimensions) was perfect. They were patient as our small town wrangled over permits and drawings. The price was super fair. DID I SAY the team was incredible. High quality sign/materials. You won't regret it!

27 February 2026
Rated 5 out of 5 stars

This was the first time I used…

This was the first time I used SignMonkey. Ordering was easy and they even made suggestions to style. The cost was very reasonable. When we got the sign it exceeded my expectations. Quality was above and beyond. Customer service was excellent. I even recommended them to friends looking to replace their current sign.

2 April 2026

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