To start, the website was super easy to use. The contact prior to production was well needed in our case. Communication from shipping to arrival was spot on. We didn't receive our mounting template bu... See more
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Company details
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Wholesale Channel Letters, Raceway Mounted Letters and Self Contained Shape signs. Sign Monkey features easy Installation and wholesale prices.
Contact info
5th Street Road 2400, 25701, Huntington, United States
- 304-399-3503
- sales@SignMonkey.com
- signmonkey.com
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Replied to 50% of negative reviews
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They Nailed it !!
They Nailed it !!!
Reasonable price and excellent quality. As promised production time and delivery. Beautiful sign !
Up front pricing
Up front pricing. Quick turn-around, fast shipping, Carl did an amazing job designing our logo to retrofit existing Sign Monkey sign saving Us a couple thousand Dollars. HIGHLY RECOMMEND!
What a great experience
What a great experience! These guys know their craft. Communication was great throughout the process and my signs turned out perfect.
I was initially hesitant about the…
I was initially hesitant about the process; however, my overall experience was excellent and I am very satisfied with the final result.
Great experience and even better…
Great experience and even better website layout. Straight to the point on what you’ll be getting and also how simple it is to install. Love it
Friendly customer service
Friendly customer service - helped walk through changes needed to meet township expectations for sign. Sign came well packaged and in good condition. Sign manufactured well - delivered in a decent time. Would use this company again!
Clear communication
Clear communication, quick response, and quick delivery. Beautiful sign!
It’s happy!
The delivery was super nice. Everyone made this an easy and exciting purchase!!! And it looks amazing. Don’t tell my neighbors, but I got the best sign in the strip mall!!! Thank y’all, you did great!
Amazing!
The sign and template was so incredibly perfect! The template made it so easy to install letter by letter!
Customer Service is great
Customer Service is great! Went above and beyond to get me squared away!
Kept giving me the wrong info
The problem is communication. The company told me it would ship out on a certain date, arrive about 2-3 days later and I would get a call about delivery to coordinate it. It didn’t come when they said so I reached out and it wasn’t in production yet. They gave me a new date. It didn’t ship out on that date either. Sign showed up over a week and a half late. No call about coordinating the delivery. And they delivered it to the wrong address, my house not my business. So I then had to move the sign myself to my business.
Carl is great to work with
Carl is great to work with, he is very responsive and provides excellent customer service.
Best signs on the market!
Fantastic costumer service. Design team verifies that everything is perfect before fabrication. The quality of the shipping crates is unparalleled , and nothing shows up damaged. The electrical connections are customizable and easy to work with. The low voltage quick connect systems are great for multi-sectional signage. And, the double printing key the colors fill and rich when illuminated, and absolutely POP at night!
I’ve installed many of their signs as a contractor, and they have become the absolute go-to for my business.
The sign came out very nice
The sign came out very nice. It was a little pricey but worth the quality.
The staff was incredible
The staff was incredible, detailed, and went over the top to make sure our sign (which had custom dimensions) was perfect. They were patient as our small town wrangled over permits and drawings. The price was super fair. DID I SAY the team was incredible. High quality sign/materials. You won't regret it!
This was the first time I used…
This was the first time I used SignMonkey. Ordering was easy and they even made suggestions to style. The cost was very reasonable. When we got the sign it exceeded my expectations. Quality was above and beyond. Customer service was excellent. I even recommended them to friends looking to replace their current sign.
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