Signal.org Reviews 63

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Between the poor customer service and the errors in filling orders, Signals.com should be avoided. This fall I placed two fairly big orders from the site, after receiving their catalog. I was shopping... See more

Rated 4 out of 5 stars

Cool app! I regularly use it to talk to my friends. Personally, I'd much prefer it over Discord, Teams, et. al. as it's much more secure with its end-to-end encryption. I'll deduct a point for... See more

Rated 1 out of 5 stars

The groups dimension to this app facilitates child porn and the Signal Foundation obviously knows that. There are groups that overtly call themselves 'CP...', 'Children' etc., and the group administ... See more

Rated 1 out of 5 stars

Stopped trusting them when they implemented shady, untrusted shitcoin MobiCoin as a sole payment method in the app, to send transactions between users, which doesn't work properly to this day, and Mob... See more

Company details

  1. Software Company
  2. Internet Service Provider
  3. Software Vendor

Information provided by various external sources

Signal Messenger, LLC, is a software organization that was founded by Moxie Marlinspike and Brian Acton in 2018 to take over the role of the Open Whisper Systems project that Marlinspike founded in 2013.


Contact info

  • East 96th Street 450, 46240, Indianapolis, United States

  • signal.org

2.1

Poor

TrustScore 2 out of 5

63 reviews

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Rated 1 out of 5 stars

Poor Customer Service

Between the poor customer service and the errors in filling orders, Signals.com should be avoided. This fall I placed two fairly big orders from the site, after receiving their catalog. I was shopping for Christmas gifts. Although I ordered the items in late October and early November, two of the things were already out of stock and not available until January. Next, I received two things in the wrong color, and I waited far too long for the orders to arrive. The customer service representatives were rude and hard to understand on the phone. I seldom post online reviews, but it seemed wise to state my case on this one.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid! They don't even respond to reviews! Terrible and untrustworthy organisation!

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent messenger app

Excellent messenger app. Been using it for a year now, especially for private conversations and haven't been disappointed yet. I like the layout, the calls work well, and the web version is good as well. It's also safe (though I did not learn this from experience, only from research) which can be very useful.

The only downside is that you can't see that many chats on your phone, but this can be remedied by making folders.

26 March 2025
Unprompted review
Rated 1 out of 5 stars

DONT use Signal or Zangi…

If any one uses Signal or Zangi Messenger ...I simply say DONT.. if you get scammed both these sites will not help one jot, they have no accountabilty... Both these sites allow Scammers who will try to Extort Money from you and if you swap photos etc with the other person they will threaten to go public with them..

18 November 2024
Unprompted review
Rated 2 out of 5 stars

They collect your personal information

I will not be using this signal app has someone I don't even know asked me to install it and I know the person is a scammer so I've been messing them about with fake emails and a fake PayPal account. Anyway after looking up on this app they say they don't collect your data but they do collect your personal information which is data at the end of the day. So therefore I will not be downloading this app. I'll stick to WhatsApp and my texts

20 September 2024
Unprompted review
Rated 1 out of 5 stars

I hate Signal

I hate Signal. I had loads of issues with missed notifications so I googled and learned that other people have had the same issues since 2022 and the recommendation was to delete and reinstall the app. So I did that. And now all my messages are gone forever. Pathetic.

19 September 2024
Unprompted review
Rated 1 out of 5 stars

Useless app

Useless app. Take 2-24 hours to deliver a simple message, not ideal when it's used for work groups. We've now moved the main group back to whatsapp. Also shows the wrong people in share options when sharing from camera roll. I shared a spreadsheet with three people, two sent to entirely different people who hadn't even shown up in my share tab to be selected. Very unreliable

2 September 2024
Unprompted review
Rated 1 out of 5 stars

Scammers Hackers Biggest Gift Signal

I was sent an email regarding a Michael Johnson requesting to download app and job interview will be done. I was told I got the job since it will be remote he ask me to take a picture of my checking account asked me to print a fake check to be submitted. This app is a haven for scammers

26 July 2024
Unprompted review
Rated 4 out of 5 stars

I have successfully converted a lot of…

I have successfully converted a lot of friends and family from Whatsapp to Signal and I couldn't be happier. Signal is easy, private, free. It has only the features you need and no garbage fluff. My only problem with it is the requiring a phone number. If it wasn't for that, it'd be a full 5 stars.

16 January 2024
Unprompted review
Rated 1 out of 5 stars

Stopped trusting them when they…

Stopped trusting them when they implemented shady, untrusted shitcoin MobiCoin as a sole payment method in the app, to send transactions between users, which doesn't work properly to this day, and MobiCoin cannot be bought anywhere. How can you transfer something if you can't obtain it in the first place? They could have just implemented Bitcoin Lightning payments instead. Bitcoin is most trustworthy currency in the world, but no, they had to design their own shitcoin instead. Uninstalled their app, can't trust greedy CEO and managers.

22 December 2023
Unprompted review
Rated 1 out of 5 stars

Child Porn videos openly posted in the Signal groups.

The groups dimension to this app facilitates child porn and the Signal Foundation obviously knows that. There are groups that overtly call themselves 'CP...', 'Children' etc., and the group administrators and others post child porn videos and images on there openly. That is outrageous and there is no way the Signal Foundation could not know this is going on. This SIGNAL app should be banned. If Trustpilot wants to see the evidence I have it. Why hasn't INTERPOL done something about this app?

29 September 2023
Unprompted review
Rated 3 out of 5 stars

Works ok

Works ok, but every freaking time I open it on my laptop, it asks for an update, very annoying.

21 September 2023
Unprompted review
Rated 5 out of 5 stars

One of the best alternatives to Telegram, especially for those that dislike Telegram.

Signal has now become my favorite encrypted messaging app for its simplicity and directness without all the annoying, over-the-top, and ultimately futile features that other encrypted messaging apps (e.g., Telegram and WhatsApp) has.

Even though I only communicate with three people on the app, I grew fond of their service and have started donating whenever I can.

4 August 2023
Unprompted review
Rated 4 out of 5 stars

Cool app

Cool app! I regularly use it to talk to my friends.
Personally, I'd much prefer it over Discord, Teams, et. al. as it's much more secure with its end-to-end encryption.

I'll deduct a point for no GIFs on desktop though. It's been an issue for what... 5 years now, and it's still missing. My friend is constantly complaining about it, pointing out that GIF support is present on mobile. I do agree: why hasn't it been implemented already?

(P.S. regarding my quasi feature request: I'm a Signal supporter, which means I give £5/mo to support their cause. I believe this gives me some grounds to ask for features without being entitled.)

13 July 2023
Unprompted review
Rated 2 out of 5 stars

Switched to it because MMS support is…

Switched to it because MMS support is dropping but when i discovered Apple Live Photo is not supported and posted in the so called community forum my post got removed 2 times for no apparent reason except that i expressed i want that feature. Also mentioned why this feature is important.

Not sure what shady stuff is going on there but certainly annoying AF. Feels like somebody is not a fan of Apple or something like that.

EDIT:
Now my 3rd attempt to post in their community forum got also deleted it was the following:

"Pleas make this work normally like WhatsApp can do it. People switch to Signal because MMS is getting stopped but then discover you can't send picture with full support is not good." Deleted by Admin because its inappropriate. Logic much?

Turns out a certain "Herohtar" keeps deleting my posts. Apparently "i got nothing new to say" ... aehm well - thats like your opinion friend. Imho he seems to work against the best interests of Signal but opinions may differ ;-)

28 June 2023
Unprompted review
Rated 1 out of 5 stars

only a chatbot for support is not even close to enough

I can't transfer my old chats without scanning a QR on my old phone. Problem is the camera of my old phone doesn't work and the only answer I got from their support was one by a chatbot that didn't respond to my actual problem. So please if there is any other way of transferring my chats without having to scan this QR code I'd be happy to hear from signal by a real person.

4 September 2022
Unprompted review

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