Sigma Sports - Letchworth Reviews 

236
TrustScore 5 out of 5

4.9

48 Station Road, SG6 3BE Letchworth Garden City, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great customer service, communications, pricing and all round service. I live 40 mins from the Letchworth branch but will go as the advice on products, maintenance on bikes and general advice is rea... See more

Rated 4 out of 5 stars

Following my conversations with the sigma sports team members I decided to purchase a new Specialize 3D saddle its early days but will give a review of the saddle soon The guys at the shop were gre... See more

Rated 5 out of 5 stars

Being mentally ill severe mental anxiety they were very helpful, kind and patient with me! After messing up shoe sizes from online shop they kindly asked me in to check and size me up! Ended up with... See more

Rated 5 out of 5 stars

I placed an order on line for collection at the Letchworth Branch. Ordering via mobile Web sight was straight forward and easy. Deliver to Branch was quicker than quoted. Staff in Letchworth were... See more


Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Running Store

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info

  • 48 Station Road, SG6 3BE, Letchworth Garden City, England, United Kingdom

  • 01462 384070

4.9

Excellent

TrustScore 5 out of 5

236 reviews

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4.9

All reviews

(236)

3,626 reviews in the last 12 months

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Rated 5 out of 5 stars

Letchworth branch was excellent

Kristina at Letchworth put up with me for a 10 month wait on a Cervelo frame. With all my questions answered and even chasing Cervelo for a delivery date; the experience was easy and I always felt in the loop.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Top people, quality gear.

The best bike shop I have encountered in 45+ years of adult cycling. Friendly, knowledgeable cycling people who go the extra mile to assist and inform regarding equipment and accessory choices. A big thanks to Carolyn at Sigma in Letchworth.

25 May 2026
Rated 5 out of 5 stars

Eban and the lads in the workshop…

Eban and the lads in the workshop helped me out big time with a warranty issue on my groupset. Although Sigma hadn’t supplied my bike, they still dealt with my warranty claim very happily, and resolved the issue with SRAM. Excellent service, thank you.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Bike Fit

Very friendly, professional people (Wei and Carolyn). I enjoyed the experience of the Bike Fit and learnt many things. I feel confident this will improve my cycling effectiveness and enjoyment.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

"Seamlessly Efficient Click & Collect for Dura-Ace Pedals"

I recently placed a click and collect order online, and I was very impressed with how smoothly everything went. My order was ready for collection within an hour, which was quicker than I expected. When I arrived to pick it up, the process was straightforward and hassle-free. The staff were efficient, and I left feeling very satisfied with the overall service. A reliable and convenient experience!

24 May 2026
Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff, I ordered my Garmin watch from them rather than Amazon and it arrived faster than Amazon who wanted to ship from USA. I can’t recommend highly enough and will be buying more sport gear from this shop. 👍

15 May 2026
Rated 5 out of 5 stars

Robin at Letchworth is a star

Visited the Letchworth branch on Sunday. The service I received from Robin was fantastic.

Nothing was too much bother. Made to feel extremely comfortable and totally valued and respected.

Above and beyond!

Thank you

Mark Cronin

17 May 2026
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable staff

Very knowledgeable staff, friendly service. Leon and Sam were excellent at the Letchworth store. The bike was ready on time. Everything set up my synapse was ready to ride. No issues so far with it mechanically. Very happy with Sigma sports and staff at Letchworth

9 May 2026

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