Bought a Perla ring with pearls. Within a week the pearls let go of the ring. Can happen... What really sucks is the bad customer support. Bad is an understatement, NO customer support. Despite emaili... See more
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I’m so delighted with my beautiful Sif Jakobs ring, such a great design and extremely well made. The online order process including tracked delivery was easy and efficient and I was kept fully infor... See more
Company replied
Solving a problem: A problem occurred by sending my ordered good. Lisee at Sif Jacobs Customer Service, has solved this problem, getting back to me very quickly with a resolution. I was very impress... See more
Company replied
I first saw Sif Jacobs watches while visiting Denmark and fell in love. I found the website and decided to order. Ordering online was easy and I was emailed immediately. I was extremely pleased with m... See more
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Company details
Written by the company
Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...
Sif Jakobs Jewellery
Written by the company

- Let Yourself Shine
- Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.
Free delivery on all orders within EU
Enjoy free delivery on all orders within EU!
Contact info
Mesterlodden 23, 2820, Gentofte, Denmark
- 0045 33 93 77 77
- online@sifjakobs.com
- sifjakobs.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 24 hours
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Item still not delivered 3 weeks and waiting
I still have not received my package 3 weeks after ordering. Concerning and thankfully not a gift. Disappointed and will not be ordering again.

Reply from Sif Jakobs Jewellery
Prompt delivery.
I ordered a ring for my wife, which was delivered promptly, and is of excellent quality. I would not hesitate to use again.

Reply from Sif Jakobs Jewellery
After ordering and paying for item was…
After ordering and paying for item was then emailed to say it was out of stock and purchase cancelled :(

Reply from Sif Jakobs Jewellery
This is the 3rd piece of jewellery I…
This is the 3rd piece of jewellery I have bought from Sif Jakobs and once again I am very the moon with my purchase. I bought the earrings for my 19 year old daughters Birthday to go with a ring of the same design .
They go so well together and they look and feel top quality .
Would definitely recommend 👌

Reply from Sif Jakobs Jewellery
Fabulous choice!
I’m so delighted with my beautiful Sif Jakobs ring, such a great design and extremely well made. The online order process including tracked delivery was easy and efficient and I was kept fully informed throughout.
I highly recommend Sif Jakobs - such stunning designs - and also their splendid online customer service team who sorted out a very small matter swiftly and with understanding. Many thanks.

Reply from Sif Jakobs Jewellery

Reply from Sif Jakobs Jewellery
Item not received
I ordered an item on the 20th of July, and still have not received it...

Reply from Sif Jakobs Jewellery
Earring looked nothing like on line and…
Earring looked nothing like on line and much smaller

Reply from Sif Jakobs Jewellery

Reply from Sif Jakobs Jewellery
Sorry that there had been some ‘ theft…
Sorry that there had been some ‘ theft ‘ during transit resulting in item missing in receivership of the parcel but I am happy that a prompt reply and refund was given! So I have regain courage for another purchase… this time fingers crossed as I am very impressed with the quality of the jewellery purchased before!! 🤞🏻

Reply from Sif Jakobs Jewellery
My purchase was canceled again due to…
My purchase was canceled again due to the item being sold out. I don't understand you still allow customer to purchase it. This has happened already three times and I can't really trust you anymore. I decided not to purchase anymore.

Reply from Sif Jakobs Jewellery

Reply from Sif Jakobs Jewellery
Been sent the wrong size
I bought 2 of the same rings, just different colours, both in size 50, but one of them is bigger than the other and do not fit. I did measure the size 50 to fit me before i ordered and i have this size in other rings, so something must be worng with one of the rings i was sent.

Reply from Sif Jakobs Jewellery
Gorgeous Bracelet
Beautiful quality product . Very helpful staff and issue with being unable to use discount code resolved very quickly . Will definitely use this company again .

Reply from Sif Jakobs Jewellery

Reply from Sif Jakobs Jewellery
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