I mean it’s different but once I got done with my prescription basically I was going to Kroger and they’re not a network so I had to pay for my prescription and they did give me a quarter of it back w... See more
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Sidecar Health is an ACA-compliant employer sponsored major medical plan with no networks, no prior auths, and no surprise costs.
Contact info
United States
- (877) 653-6440
- sidecarhealth.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
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Love my coverage with Sidecar!
Super easy, straightforward care. Covers everything I need it to and I'm able to offset my premium nearly every month. I've been with Sidecar for about 3 years and I absolutely love it.
Great Experience!!!
Great to see you can submit all documents and have a credit applied to your account in about a week for a procedure like this!
Does not make it easy log in on phone
Does not make it easy to log in on phone
Sidecar Is a Lifesaver!
This has been a lifesaver for costs for our medically fragile child. We love Sidecar and recommend it highly.
Sidecar is fantastic
Sidecar is fantastic, I tell all my friends about it when they complain about insurance being expensive or a pain to deal with.
I am very grateful for the help that…
I am very grateful for the help that Leanne from Acuity Healthcare offered me, she was with me throughout the recruitment process, I received follow-up messages and she was always there to answer my questions. She is excellent!!!!
So easy to follow the program.
So easy to follow the program.
I always call around and always get a credit. It is definitely a great way to work insurance.
Cheaper to pay out of pocket on your own.
Edit: Sidecar response below is BS. They never reached out to me. But they did contact Trust Pilot to say thus was a bogus review and asked them to remove it. This was an easy fix since I have an email trail and just sent Trust Pilot the screenshots. Stuff like this is a FTC violation and I will file a complaint if I need to.
Sent in my prebill for an $8058 biopsy procedure. Sidecar would only recognize a few of the line items totaling $3642 and said they will only pay $498.45 and I had to pay the rest on my own. Sidecar has you send a prebill and will authorize what you can spend in advance.
They also incorrectly put on my prebill that I was discounted $2214 by my medical provider. The discount for those line items was $1214. Still not sure why the other charges were ignored.
I did try to contact sidecar for an explanation via the contact information provided and never received a response back.
It would be cheaper for me to not pay my premium and pay completely out-of-pocket for this so I requested a cancelation in writing. I would recommend getting real health insurance or using a health share plan.

Reply from Sidecar Health
Service, claims and customer support
Claims and payments are accurate and completed in a timely manner. Changes for covered family members easily navigated when needed.
Fast and easy
Fast and easy! Flawless service! This is the way healthcare is meant to be!
Fabulous form of health coverage
Fabulous form of health coverage! If on the fence, I do recommend acquiring Sidecar because it is effective and phenomenal.
I just wanted to take a moment to tell…
I just wanted to take a moment to tell you all how happy i am that your business exist. It so easy to upload docs and there are no expectation of anxious conflict or confusion of coverage, you brought simplicity to my experience and confidence in your company. Thank you
I have had my family on Sidecar Health…
I have had my family on Sidecar Health since January 2022. We have been able to see all of our doctors and our prescriptions have been covered on most cases for more than the cash price. We make a point to upload the invoices as soon as we pay so as to not lose track of them just like an expense report for work. We have moved carriers several times and the hassle of finding out a doctor isn't in the network is always a bummer. Not with Sidecar. Most of our doctor visits have been covered at the benefit level and we have one that charges less. Pretty cool.
Sidecar - Maternity Coverage
I am currently using sidecare for my maternity coverage and I am very impressed so far. I have save A LOT using it vs traditional insurance as I am self employed. The only thing I will say is I have had to stay on top of them with the maternity side of things because codes are run differently but they are always very responsive and helpful when I call or email. Curious to see how my delivery goes with sidecar! So far so good.
We have been with Sidecar since Feb and…
We have been with Sidecar since Feb and the experience has been great. We have saved at least a few thousand dollar. Customer service is helpful and paying for doctors is way easier than before.
Sidecar is a straightforward approach…
Sidecar is a straightforward approach to health care coverage. I have loved the fact that it requires transparency from the health care providers, and there's little guesswork surrounding what you're paying for when you go to the doctors! I highly recommend.
Impressed Member!!!
I've only been a member for a short minute, but what I can say that... Being new I needed assistance navigating the plan and EVERY_SINGLE_TIME I've called I have been connected with an OVER-THE-TOP, friendly assistant immediately (yes, that's for real!) and they have addressed all my needs. Additionally, and most recently, I had to use a telemed app to address an ailment I had during a busy work time... First time using the 'upload your receipts and proof' process. Super straightforward and easy to use. I sent everything on a Thursday evening and the following morning and my benefits were applied THE_FOLLOWING_MORNING. And because the service was less than the benefit amount, I got a credit for more than what I paid! So far, I could not be happier with this plan. Possible unicorn here....
Super easy to use
Super easy to use! Pay for visits with benefit card and upload pic of invoice. Straightforward health insurance.
Long story but not happy with customer…
Long story but not happy with customer service. I lost coverage when I thought I was signing up for a new policy and the rates changed and I would now need to reapply and now I'm out insurance and I won't have insurance for another month or so because it takes time for policy to activate. So, I'm screwed for now. Customer service was not helpful to this situation.
In regards to the reply from Sidecar below, my experience was that the customer care team did not go above and beyond. I will be enrolling with another insurance provider.

Reply from Sidecar Health
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