One star is way too much for this rating! My originating flight was delayed which caused me to miss my connection in Charlotte and therefore my Shuttlefare pickup in Fort Lauderdale. No one answe... See more
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Booked a round-trip van transportation between airport and hotel. Pickup from airport went very well and we were happy. However, for the return, the van never showed up, no texts/emails about cance... See more
Haven't ridden yet (that's next month!), but the on-line reservation process was straightforward & easy. It's nice to know that we have a ride secured, after a long day of travel to an airport that w... See more
Fantastic service and communication. We utilized the site last minute before our departing flight. Our pick up person at our destination airport couldn’t make it because our flight had been delayed. S... See more
Company details
Information provided by various external sources
ShuttleFare.com AIRPORT SHUTTLE SERVICE - Compare shuttle rates for more than 65 US Airports. Now offering SuperShuttle Blue Van service.
Contact info
220 Old Boston Post Rd, 06475, Old Saybrook, United States
- 8008514528
- customerservice@shuttlefare.com
- shuttlefare.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Drivers on time courteous got to…
Drivers on time courteous got to destination on time dispatch stayed in touch
Have never used Lyft before
Have never used Lyft before, online booking is simple and easy looking forward to our trip.
good service
good service, very easy, we will be wait for the complete service in order to say more about this company, thank you
Excellent service
It was easy to book up shuttle transportation ( Lift Co.) The website has several options for transportation to choose from.
The prices are also reasonable.
Thank you,
Alexander
Tampa Shuttlefare.
Today was my 4th time using Shuttlefare. Pick up from my home to TPA, then back on my return. I am so grateful for their service. They’ve done an excellent job for me every time.
Unreliable for Airport Transfer
Booked a transfer from Hilton Hawaiian Village to airport for 7:30pm. Sat in the bus loop from 7:20 to 7:45pm. No transfer shuttle arrived!!. Tried to phone the HELP line. Guess what: IT WENT TO VOICEMAIL!
YES, the HELP line went to VOICEMAIL!
Finally called VIP Transfers direct. Got through to a live dispatch agent said that Shuttlefare did not correctly schedule the transfer. He took care of it. I will NEVER go with Shuttlefare again, but VIP provided terrific response and we caught our flight.
Great job!
Was there right on time and the driver was great! Could not ask for anything more!!!
Great service 👏
Really good clear communication, made things easy when my flight was late. Driver Juan was excellent, really friendly and prompt. I'd definitely use this service again.
Once I found out where to wait to be…
Once I found out where to wait to be picked up… the communication was excellent, quick and effective.
Thank you ! Great value!
very easy instructions on pickup from…
very easy instructions on pickup from airport, good price
Excellent keep in touch with costumers…
Excellent keep in touch with costumers by any contact; email, phone etc.
Fast and smooth driving and nice driver.
Angel was my driver
Angel was my driver. He was fantastic! It was easy to reserve a pick up from the airport here in New Orleans. He was here on time. I will use you again.
I had the most terrible experience with Shuttlefare
I had the most terrible experience using this service. The driver arrived 1.5 hrs before the assigned pick-up time and then started the waiting timer for 60 min. The driver did not check the status of the flight which was delayed by 1/2 hr either to adjust their pick-up time. I was in constant touch with the driver and told her that she was early and that my pickup was much later but she did not accept what I said. She ended up leaving and putting me as a "NO SHOW" even before I had come out of the airport. This was after I told her I was in the immigration line and just 15-20 min away from getting out. I am extremely disappointed by the miscommunication between Shuttlefare and its drivers. I had to get a much more expensive Uber from the airport and Shuttlefare refused to pay the difference in amount. I would not recommend this service.
Cheap and fair airport pickup and return fare quote
REASONABLE AND FAIR AIRPORT SHUTTLE.
eASY TO BOOK ON LINE.
Excellent service on such short notice
Excellent service on such short notice.
My driver, Yisleidys, was a pleasure to ride with after an exhausting day.
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