One star is way too much for this rating! My originating flight was delayed which caused me to miss my connection in Charlotte and therefore my Shuttlefare pickup in Fort Lauderdale. No one answe... See more
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Booked a round-trip van transportation between airport and hotel. Pickup from airport went very well and we were happy. However, for the return, the van never showed up, no texts/emails about cance... See more
Haven't ridden yet (that's next month!), but the on-line reservation process was straightforward & easy. It's nice to know that we have a ride secured, after a long day of travel to an airport that w... See more
Fantastic service and communication. We utilized the site last minute before our departing flight. Our pick up person at our destination airport couldn’t make it because our flight had been delayed. S... See more
Company details
Information provided by various external sources
ShuttleFare.com AIRPORT SHUTTLE SERVICE - Compare shuttle rates for more than 65 US Airports. Now offering SuperShuttle Blue Van service.
Contact info
220 Old Boston Post Rd, 06475, Old Saybrook, United States
- 8008514528
- customerservice@shuttlefare.com
- shuttlefare.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very easy to set up a time
Very easy to set up a time. Lowest fares popped up first. Thank you for the service
Sacramento trip.
Everything was right on time. Communication text messages extremely helpful with updates and description of car, driver's license and car. Cars were clean and driver's were professional and courteous.
Very Prompt with pick up both ways
Very Prompt with pick up both ways. Communication via text was quick and responsive. I will definitely use this service again.
So far
So far, the experience has been great. It was super easy to book online and was BY FAR the most affordable option.
The service itself remains to be seen
The reservation process was easy to use…
The reservation process was easy to use and provided excellent information. When I confirmed the reservation, I realized I had made an error with the date. I followed the details for amending the reservation and received a response immediately. Will use this website in the future
Easy to navigate and use
Easy to navigate and use. Granted I will have a better idea after we get picked up and delivered on time
Easy to book
Finding good rates and booking transportation was quite straightforward.
Corrected my mistake with no problem
I requested the wrong date and was able to call to get it corrected with no problem and the customer service rep was extremely helpful and even had me laughing at my silly mistake.
Price was extremely reasonable and our driver was most pleasing. Engaged us in conversation and made a thirty minute ride seem like minutes!
Very nice ride
Very nice ride, was in contact w operator to make sure everything went smooth.
Great experience!
Our driver, George, was AWESOME! He was there right on time. So friendly and professional. Thank you, George!!
You were FAST..!
You were FAST..!
I looked at several sites/companies wasted time,,
But when went to your site, WOW..
Thanks.
Awesome service
Our driver met us at Tahiti Int airport with a sign & two lei! He had the details for our accommodation & even stayed with us until he knew we were inside. In addition he had cold bottles of water for us & insisted on carrying our two suitcases. A wonderful welcome & service at 1.30am
Wonderful service from our driver
Wonderful service from our driver. Professional and courteous. Reasonably priced.
Excellent service…
Excellent service smooth ride prompt friendly and convenient
Thank you
Aa option if arriving during rush hour, but WAY cheaper rides available!
Probably a good plan if arriving during rush-hour. Ridiculous rates. Just call Uber or Lyft! I was charged $70 for what UBER would’ve cost $28 for the distance I needed to go. I gave the driver a $10 tip because he did the job well of getting me from point A to point B. I would not be inclined to use this company again knowing they bagged $40 of my hard-earned cash by overcharging for a ride for which I could’ve paid almost 2/3 less!
Easy to use site
Easy to use site; got great driver and on-time appointment
This site is very easy to navigate and…
This site is very easy to navigate and the prices are good.
My experience was great from the time I…
My experience was great from the time I booked the shuttle. I was informed throughout the time as to what time I being picked up and by whom. I will definitely use the service again.
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