One star is way too much for this rating! My originating flight was delayed which caused me to miss my connection in Charlotte and therefore my Shuttlefare pickup in Fort Lauderdale. No one answe... See more
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Booked a round-trip van transportation between airport and hotel. Pickup from airport went very well and we were happy. However, for the return, the van never showed up, no texts/emails about cance... See more
Haven't ridden yet (that's next month!), but the on-line reservation process was straightforward & easy. It's nice to know that we have a ride secured, after a long day of travel to an airport that w... See more
Fantastic service and communication. We utilized the site last minute before our departing flight. Our pick up person at our destination airport couldn’t make it because our flight had been delayed. S... See more
Company details
Information provided by various external sources
ShuttleFare.com AIRPORT SHUTTLE SERVICE - Compare shuttle rates for more than 65 US Airports. Now offering SuperShuttle Blue Van service.
Contact info
220 Old Boston Post Rd, 06475, Old Saybrook, United States
- 8008514528
- customerservice@shuttlefare.com
- shuttlefare.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great First Time Experience!
First time getting a ride home from the airport, and it was a great experience. The driver was very kind and professional, helped me with my bags, drove very carefully. Will definitely use this service again!
I have used them twice now and both…
I have used them twice now and both times the service was on time and the driver was friendly. I will continue to use them whenever I come to Florida
Good experience but just read only one…
Good experience but just read only one bag we have two small ones fit on our lap so now dont know
Isaias Reis was such a wonderful driver…
Isaias Reis was such a wonderful driver and pick up and host to us. Fantastic service great communication so friendly could not ask for a better person to pick us up after a long flight. Both times bang on time no issues at all and great price also. Would recommend this pick up to anyone looking and if they are lucky enough to get Isaias they are getting more than value for money. Can’t thank him enough 😃
A perfect driver...a perfect trip
A perfect driver...a perfect trip. It was like riding with a new friend! Thank-you.
all very easy to use
guidance by agent
Shuttlefare.com will leave you stranded.
I organized and paid ShuttleFare.com 2 months in advance to pick up 20 guests from my wedding and shuttle them to the airport. I even called 1 week prior to the event to confirm. The morning my guests were suppose to be picked up, a guy left a voicemail that said they couldn't pick up my guests because we were on an island and they don't cross ferries. They knew the location for 2 months and left me a voicemail?! I called them back and organized it so that if I got all the passengers across the 10-min ferry to the mainland, they would pick them up there. I put 20 guests into 6 cars, drove them to the ferry, where they crossed and waited for the shuttle. The shuttle never arrived. Shuttlefare.com stopped answering my calls. They left 20 people stranded at a ferry terminal. Most of them missed their flights, some had to stay overnight near the airport. 2 weeks later, I called and they refunded my money another 7-10 business days later. They didn't even respond when I asked for compensation for shuttles, hotels, and missed flights. Shuttlefare.com is unreliable and will leave you stranded. Don't make my mistake.
I had a stress free experience
I had a stress free experience. I didn’t wait too long before the driver arrived. Driver was nice. Highly recommended
Awesome Driver
The driver was very helpful and friendly. He was so knowledgeable about the ins & outs of the streets around the airport. My family and I were there in no time.
First time Lyft user
First time Lyft user. Made the experience very easy for me.
Easy to book online and price not much…
Easy to book online and price not much more than a taxi. Looking forward to my trip
Transportation
Best driver on time! Was very informative about our questions!
Driver was very professional and…
Driver was very professional and personable!
Great service
Great service. It was easy to book the Shuttlefare and the driver showed up within three minutes of arriving at the curb for pick up. The driver was nice and overall it was excellent service.
Everything went great
Everything went great. I’m a travel agent and will definitely suggest my clients use you garage.
SCL to Santiago Hotel Shuttle
Fast, easy. Provided a variety of options, from small cars to large 15 person van for my request. Saved $40 from a previous offer from a private service. Will use again.
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