Shuttercraft - Lincoln Reviews 37

TrustScore 5 out of 5

4.8

Sparkhouse, Rope Walk, LN6 7DQ Lincoln, England, GB


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Rated 5 out of 5 stars

My shutters have just been fitted today 27th July 2023. Fantastic job from start to finish. My windows are not square and the walls are out which I was told from the onset but you would never believe... See more

Company replied

Rated 5 out of 5 stars

Gavin from shuttercraft Lincoln was super helpful. He gave great advice, was super thorough and his prices were reasonable. His workmanship is excellent, great quality and feel. I wouldn’t hesitate t... See more

Company replied

Rated 5 out of 5 stars

What an excellent service from start to finish. Gavin was really helpful on his initial visit showing us the products and our options. We ordered shutters and blinds which duly arrived in the timescal... See more

Company replied

Rated 5 out of 5 stars

What a great decision I made choosing Shuttercraft for our shutters! Dan came to fit three yesterday with help from Gavin and they are perfect, they look great and are top quality. The fitting was exc... See more

Company replied


Company details

  1. Window Treatment Store

About Shuttercraft - Lincoln

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
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Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Sparkhouse, Rope Walk, LN6 7DQ, Lincoln, England, United Kingdom

  • 01522 899698

4.8

Excellent

TrustScore 5 out of 5

37 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Fantastic Job

My shutters have just been fitted today 27th July 2023. Fantastic job from start to finish. My windows are not square and the walls are out which I was told from the onset but you would never believe it with the finish Gavin and Dan obtained. Fitting was done superbly and expertly even though as mentioned earlier the windows and walls are out but they looked even when finished. Gavin and Dan were extremely professional and pleasant and the service they provided was exceptional, They removed all mess and left my home spotless. I have no hesitation in recommending ‘Shuttercraft’ Lincolnshire. A huge thank you to Gavin and Dan. I will definitely let people know how good you really are 😊

27 July 2023
Unprompted review
Shuttercraft - Lincoln logo

Reply from Shuttercraft - Lincoln

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Excellent service from start to finish

What a great decision I made choosing Shuttercraft for our shutters! Dan came to fit three yesterday with help from Gavin and they are perfect, they look great and are top quality. The fitting was excellent and I have a touch of OCD and can’t fault them. Would highly recommend without hesitation

9 February 2023
Unprompted review
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Reply from Shuttercraft - Lincoln

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Top service and product - highly recommend!

Gavin from shuttercraft Lincoln was super helpful. He gave great advice, was super thorough and his prices were reasonable. His workmanship is excellent, great quality and feel. I wouldn’t hesitate to recommend him. Thanks for doing a sterling job - we love our cafe style shutters!!

26 October 2022
Unprompted review
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Reply from Shuttercraft - Lincoln

Dear Emily, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Shuttercraft Lincoln - Brilliant!!

What an excellent service from start to finish. Gavin was really helpful on his initial visit showing us the products and our options. We ordered shutters and blinds which duly arrived in the timescales promised and Gavin and Dan fitted everything excellently. They were exceptionally tidy leaving every area they worked in spotless, thanks Shuttercraft Lincoln for a brilliant service and fabulous blinds and shutters.

7 November 2022
Unprompted review
Shuttercraft - Lincoln logo

Reply from Shuttercraft - Lincoln

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

More Than Satisfied

We had a survey done by Shuttercraft, Lincoln for shutters for two bay windows and a double window.
At the survey we were told that it would take about twelve weeks until fitting (manufactured in China). Unfortunately there was an accident at sea with the container ship and the delivery date was put back. I was grateful that we were kept informed via email and a copy of the shipping agent's original email.
Once the shutters had arrived and a date for fitting arranged, Shuttercraft arrived punctually and fitted the shutters in under a day.
Punctual, professional and polite is how I would describe Shuttercraft.

My wife and I are more than pleased with our new shutters.

27 September 2022
Unprompted review
Shuttercraft - Lincoln logo

Reply from Shuttercraft - Lincoln

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Superb green shutters!

Superb shutters, I still can't stop looking at them! Thank you to Gavin and Dan, I'll definitely be recomming Shuttercraft Lincoln.

28 October 2021
Unprompted review
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Reply from Shuttercraft - Lincoln

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Excellent

Excellent service from shutter craft from consultation to installation. I highly recommend using them if you're considering shutters

10 October 2021
Unprompted review
Shuttercraft - Lincoln logo

Reply from Shuttercraft - Lincoln

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Delighted with our shutters

Delighted with our shutters! Gavin from Lincoln was professional from the start, no pushy selling during the initial consultation. The products spoke for themselves, so there was no need. Gavin and Dan arrived on time to install them, they were efficient, friendly and very tidy. The results are perfect, we had two bay windows and two bedrooms fitted. The bedrooms have blackout blinds and they are so effective. Thanks Gavin

3 October 2021
Unprompted review
Shuttercraft - Lincoln logo

Reply from Shuttercraft - Lincoln

Dear Melanie, our staffs always enjoy reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again very soon.

Rated 5 out of 5 stars

Excellent product and service

From the initial appointment where Gavin gave sound advice but with no pressure, through to instillation it was a seamless process.
We are delighted with the shutters and would recommend Shuttercraft with no hesitation

7 September 2021
Unprompted review
Rated 5 out of 5 stars

Fab customer service and beautiful shutters!

Gavin and his team gave second to none customer service, I would and will recommend these guys in a heartbeat.

Super gorgeous shutters for our two front windows and also the cheapest quote I found in Lincoln!

He wasn’t pushy at all during my free quotation and was very honest, but we booked in straight away as he offered us everything we wanted at a great price.

Thank you so much again Gavin and Barney the naughty dog sends his apologies once again for taking a liking to your finger!

9 July 2021
Rated 5 out of 5 stars

Great job

Excellent service.
The order/ measuring process was simple. We agreed the details and the order went in. We knew it would take some time to get the order in the country so we had to be patient. They were worth waiting for. Look stunning, real quality. Will probably buy more when we extend the house. Not cheap but you get what you pay for

3 June 2021
Rated 5 out of 5 stars

Amazing Shutters, great service!

Great customer service and a beautiful end product, we could not be more happy!
After deciding we wanted to get shutters for 3 of our bedroom windows we contacted Shuttercraft for a quote. There was no hard sell, as with the other company we had also contacted, just confidence in the products and plenty of information and guidance when asked for.
Responses throughout were quick and arrival at the time of quotation and for fit was timely.
Representatives were friendly, knowledgeable and considerate of the surroundings.
If I had any negative comment to write it would be the length of time I had to wait between order and fit, however, this was set out from the onset and was partly due to some covid related delays and partly due to them being so busy, which having seen the end product and dealt with the company myself, I can completely understand why!
We had very challenging, misshaped windows but the end result has made such a huge difference to the rooms and you would never know the difficulties that had to be overcome.......they are perfect! Expertly fitted and look and feel like a quality product.
We are so happy with the service and the finished product, would 100% use again and definitely recommend to others.

26 May 2021

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