Very happy with our shutters. Had a very good on site meeting to look at the windows and discuss the different options for sizes, types etc. Very reasonable cost for the quality. They even offer... See more
Company replied
Location
Switch locationLittle Bridge Park, Shuttercraft, PL27 6UN Wadebridge, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had cafe style shutters fitted in my flat. The initial home visit really helped me decide on the type and colour of the shutters. After the visit they gave me time to consider my purchase without fe... See more
Company replied
I really love my new shutters they look stunning. Definitely would recommend having them. They block out so much light and look amazing from inside and outside the house when they fit them they do an... See more
Company replied
Very happy with the conservatory roof blinds we’ve just had installed. Very friendly, professional service from start to finish. The blinds are really lovely and just the same as the samples we were... See more
Company replied
Company details
About Shuttercraft - Devon
Written by the company
When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.
Trusted nationally. Delivered locally.
We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.
We make light work of looking after you
How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.
We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.
And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.
We only fit premium S:CRAFT shutters
Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.
Established, yet innovative
We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!
Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.
Our ‘No hard sell’ promise
We pride ourselves on our customer service, helping you transform your home to your taste and budget.
We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.
We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.
Contact info
Little Bridge Park, Shuttercraft, PL27 6UN, Wadebridge, England, United Kingdom
- 01752 457 243
4.8
Excellent
63 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Shuttercraft - Devon
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
Very efficient and no pressure on…
Very efficient and no pressure on selling. very pleased with the result.
13 April 2024
Reply from Shuttercraft - Devon
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Great service
Great service
Kept up to date with the delivery.
Arrived at correct time and fitted blinds with no mess.
Lovely quality of material and really pleased with the outcome
9 March 2024
Reply from Shuttercraft - Devon
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Reply from Shuttercraft - Devon
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
A superb result and experience
Lyn and Steve at Shuttercraft Devon were outstanding in each of the elements below, all of which had to be spot on for a great final result.
Measurement and advice
Product design and manufacture
Installation
Account management
6 January 2024
Reply from Shuttercraft - Devon
Dear Philip, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Very Professional
From their initial visit to Installation we found them to be very professional. They gave us lots of information and guidance to help us choose our shutters.
We would definitely use them again and recommend them to others.
12 December 2023
Reply from Shuttercraft - Devon
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
From the first contact your whole…
From the first contact your whole response was first class! Phone calls, information, contact and service were all extremely good!!
I was all my services were dealt with in the same way.
I cannot thank you enough. and thoroughly recommend Shuttercraft.
5 December 2023
Reply from Shuttercraft - Devon
Dear Eric, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Reply from Shuttercraft - Devon
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Good quality service
Done a great job with no mess and they look amazing they let so much light in when needed
29 July 2023
Reply from Shuttercraft - Devon
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Great service
Have been nothing but friendly and helpful right from the initial quotation. We had a few little things that needed to be fixed afterwards and they've been so great at sorting everything out we really appreciate how great they've been would recommend them to anyone and would use them again in the future.
7 August 2023
Unprompted review
Reply from Shuttercraft - Devon
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
Excellent service and product
Lovely service all the way through, excellent communication & the shutters are fantastic. Thank you!
Highly recommended
25 April 2023
Reply from Shuttercraft - Devon
Dear Sally, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
We love our shutters
We love our shutters! The initial visit was professional, thorough and not at all pushy. The fitting was efficient, calm and work was completed to a high standard. The shutters are completely beautiful.
29 March 2023
Reply from Shuttercraft - Devon
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Lovely people to deal with
Lovely people to deal with. The product looks great and is fairly priced. And the installer even worked around the twins sleep time.
29 March 2023
Reply from Shuttercraft - Devon
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Prompt and efficient friendly service
Prompt and efficient friendly service. The fitter was excellent. Highly recommend
29 March 2023
Reply from Shuttercraft - Devon
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
I love my shutters and very pleased…
I love my shutters and very pleased with the service and installation.
All good, I will recommend to all my friends.
4 March 2023
Reply from Shuttercraft - Devon
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
Great product impressive
Great product
Great service and Staff
Highly recommend!
Only just had them installed so far so good 😊 ten year warranty also .
24 January 2023
Reply from Shuttercraft - Devon
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Excellent service
Excellent measuring service, understood our needs and gave good advice. High quality shutters delivered and expertly installed. I would use again and get happy to recommend the Devon team.
15 November 2022
Reply from Shuttercraft - Devon
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
What a find
What a find, when looking for someone to do my shutters, an absolutely pleasure to do business with. The gentlemen that came out to measure were polite and said they would try to get the shutters ordered and delivered before Christmas although date to guarantee this was long gone, so imagine my surprise and joy when they were fitted on 13th December and look fabulous
22 December 2022
Reply from Shuttercraft - Devon
Dear Gillian, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
From start to finish a very…
From start to finish a very professional service with a great end product
7 November 2022
Reply from Shuttercraft - Devon
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
Really quick installation and good…
Really quick installation and good quality. The shutters have made so much difference to our living room
18 October 2022
Reply from Shuttercraft - Devon
Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.