George and AB were superb in helping us with the entire process from beginning to a quick tutorial on how it works. Excellent service
Location
Switch location652 Victoria Rd, HA4 0LN Ruislip, GB
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See what reviewers are saying
I was assisted by the store manager Jamil on finding the best storage unit for me and what I had to store. He was so helpful and efficient. I would fully recommend getting your things stored at Shurga... See more
The whole process of selecting a self storage unit on line with Shurgard was very easy. Once payment was made and a start date agreed it as just a simple case of downloading the App. The App allows yo... See more
Very friendly and helpful staff. Charlie in the office was patient, polite, professional and very detailed oriented. He went over and beyond to show me the unit and explain various options. This mad... See more
Company details
About Shurgard Self Storage - Ruislip
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
652 Victoria Rd, HA4 0LN, Ruislip, United Kingdom
4.7
Excellent
103 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Excellent Service, thank you John!
John at Shurgard Ruislip is one of the kindest and most knowledgeable professionals that I have met in the customer service sector. When I walked into my local Surgard to enquire about their self-storage units as a solution to increase my studio's storage space, not only did John understand my budget as a young professional, but he went the extra mile to ensure that they offered me the best fit for my belongings. Thank you, John!!
13 July 2024
Unprompted review
Easy. Just what is needed.
Ease of setting up the contract. Ease of access to my secure storage - the app works flawlessly. Good customer service at reception.
2 April 2024
I didn't have a good experience in this…
I didn't have a good experience in this storage because they removed my triathlon equipment which costs around 2,500 pounds, a 55-inch TV, documents such as passport, certificates and household appliances!! I had a loss of around 3,000 pounds and I haven't heard back by email to find out where my things ended up!!! I don't recommend anyone leaving anything there!! I'm very sad and angry because it wasn't easy to get everything I lost and I had to work a lot to get my triathlon equipment, which included a helmet, a Cervelo P3 carbon bike and all the equipment I acquired over the years!!
28 February 2024
Unprompted review
Reply from Shurgard Self Storage - Ruislip
Hello, thank you for feedback. At Shurgard we aim to be as transparent as possible about our payment conditions. In order for the store to verify the circumstance please confirm your customer ID and phone number to info@shurgard.co.uk so we can contact you. We remain at your disposal. Your Shurgard team
hilst I understand that it's not…
Whilst I understand that it's not shurguards fault that hs2 has taken over a third of the parking area at the same time altering access times from 6am to 7am has meant I'm now moving to big yellow. I've sent 3 emails to head office asking for a reduction to my rent due to the above, not only did I not get it they didn't even bother replying. Surely losing a third of parking, actually hs2 has restricted my access when the entrance has been blocked, reducing access times deserves a reduction. Shurgard would have received payment from the government for hs2 so why not pass it onto customers for inconvenience.
11 November 2023
Unprompted review
Reply from Shurgard Self Storage - Ruislip
Hello, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have.
Was at Ruislip Storage and the service…
Was at Ruislip Storage and the service was very bad.
Store Manager not helpful .Trust me there plenty other storage places in the country better the Shurgard.
5 October 2023
Unprompted review
Reply from Shurgard Self Storage - Ruislip
We regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.
Brilliant, efficient, helpful
I had the best experience booking storage with John from the Ruislip team. So so helpful and friendly. I will definitely recommend them to any friends looking for storage. 11 out of 10!!
3 October 2023
Unprompted review
Ruislip storage review
The staff was very helpful and explained what was to happen very well , Patrick Hanson
24 September 2023
The staff were amazing …
The staff were amazing considering issue with HS2 so helpful and understanding did their best to support with things out of there control
8 September 2023
Unprompted review
Every good them care and look after my…
Every good them care and look after my everything and I not go look in there but I believe my staff me have everything thanks you
26 September 2023
Unprompted review
Great experience at South Ruislio
Quick and easy to arrange. Salesman John went above and beyond. Highly recommend this company and site.
23 September 2023
Unprompted review
Amazing experience provided by Jamil…
Amazing experience provided by Jamil from start to storage. So glad I picked them
20 September 2023
Unprompted review
Great service from John
Great service from John , saved me £100 a month .
15 September 2023
Unprompted review
Great help if you need space.
This site is very clean and the app really helps to get an easy access.
14 September 2023
Unprompted review
John & Charie
John & Charie, gave us an amazing service and I was very Happy...
Excellent and keep it up. 👏👏
8 September 2023
Unprompted review
Easy to set up and use
John was so helpful helping me set up storage quickly and easily. The storage area is clean and spacious and easy to access with the app.
31 August 2023
Unprompted review
Amazing
Amazing. Very friendly staff. Very helpful. John and Charlie sorted every thing out in a matter of minutes. Thank you both.
30 August 2023
Unprompted review
Mr John & Mr Jamil were very helpful
Mr John & Mr Jamil were very helpful, warm & courteous. I was explained all the jargon in simple words. I am very happy with customer service i received. Thanks John and Jamil.
Regards
Bhupinder
14 August 2023
Unprompted review
John- Ruislip branch
John- Ruislip branch. Very helpful went out his way to have a great deal!
4 August 2023
Unprompted review
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