Shurgard Self Storage - Greenwich Reviews 

124
TrustScore 4.5 out of 5

4.3

22 A Horn Lane, SE10 0RT London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Taj was very polite, respectful and understanding of my situation at short notice, he was able to inform me of size variations and price comparisons which really helped. My deal was excellent for 100s... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I had an outstanding experience with Shannon at Shurgard Greenwich. Even after I had already given notice to move out, Shannon went above and beyond to help me. She was an excellent probl... See more

Rated 5 out of 5 stars

Shanon was professional and friendly on the phone. She was able to answer any questions I had. She also provided options to me and explained deadlines and the process of ceasing my storage. She provid... See more

Rated 5 out of 5 stars

I'm always booking a unit on the behalf of work and always have way to many questions, but Zara has always been there to answer them all and explain in as much details as possible so I can feed this... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Greenwich

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 22 A Horn Lane, SE10 0RT, London, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

124 reviews

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Replied to 98% of negative reviews

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4.3

All reviews

(124)

7,284 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Zara, an assistant at Shurguard, and I cannot say enough great things about her service. Zara went above and beyond to make my experience at Shurguard exceptional. Her attention to detail and willingness to assist with any questions or concerns I had made the process smooth and stress-free.

Zara was incredibly knowledgeable about the products and services offered by Shurguard and was able to provide me with valuable information and recommendations that helped me make the best decision for my storage needs. Her friendly and professional demeanor made me feel welcomed and appreciated as a customer.

Overall, I would highly recommend Zara and her fantastic service to anyone looking for assistance at Shurguard. She is a true asset to the company and deserves recognition for her outstanding work. Thank you, Zara, for making my experience at Shurguard an unforgettable one

28 April 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Great customer service.
I had a wonderful experience here at shurgard especially thanks to Pascale. She was extremely informative and helpful and knew exactly what she was talking about. She made it so much easier to decide what unit to go for. Thank you for all your help Pascale!

15 April 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely 1st Rate customer service

Pasquale was incredibly friendly, helpful and informative. She took the time to understand my/our needs and made useful and helpful recommendations! Absolutely brilliant customer service.

20 April 2023
Unprompted review
Rated 5 out of 5 stars

I came in on 12th April and your staff…

I came in on 12th April and your staff member Pascale was so helpful and really went above and beyond to ensure none of my questions went unanswered! I will definitely be recommending Shurgard to my family and friends now!

12 April 2023
Unprompted review

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