Shurgard Self Storage - Gillingham Reviews 

I am returning customer.
The Company is excellent with very professional approach. Very helpful and understanding.
The lockers are very clean and welcoming.

5 star service from Amy, Kate and Mel! Will always recommend!

Friendly, helpful and professional.

Fanatic Experience, Mel Amy and Kate were totally professional and the compassion Mel showed to our security guard was outstanding
The fire drill was most excellent and we were well briefed up before hand

Fantastic service, couldn’t have been easier. Kate over at the Gillingham branch made the whole experience seamless. I was kept well informed and felt very welcomed. I would highly recommend.

Amazing customer service, and so friendly and helpful!

Amazing service! Really helpful staff

I remember the day I walked into reception many months ago and was instantly greeted with a smile
The lady was so helpful and couldn’t do enough to help
I rented my unit there and then

The very few times I had to use reception was always greeted with the same friendliness and nothing was to much trouble
If I ever need a unit again I wouldn’t go anywhere else
Highly recommended and thank you for everything

Customer service was excellent and storage exchange went without any problems what so ever.

Always great customer service from the team. Helpful & polite
The units & surrounding areas are always very clean & tidy
A great secure entry system giving a secure feeling for my items

Staff members were polite and friendly and gave me good advice, which has saved me at least £100 per month.

Very helpful customer service, able to access my belongings at convenient times.

Great facilities, spotlessly clean and very secure

The staff yesterday was very helpful, especially when I had problems with my app

Went to the Gillingham store at the recommendation of a friend to enquire for a unit, spoke to Amy who was so helpful and bubbly!

Outstanding Service from Melissa!
I had a fantastic experience at Shurgard Gillingham, all thanks to Melissa. She was welcoming, professional, and incredibly helpful from start to finish. The whole process was quick and simple.
Her friendly attitude and genuine willingness to help made a huge difference. I highly recommend
Shurgard and the Gillingham branch, you're in great hands!

Absolutely brilliant service

This was a very professional service, from Brian on the phone to Mel on site, it was easy and efficient. Highly recommend.

The staff at the unit have been extremely helpful with showing us the various storage units and explaining how everything works. Also great on moving us to a different one when needed as well. Great service

Great service
Mel provided a superb service -glad she was the one we met. She took us round and was very insightful and patience with us. Answered our questions. Telephoned us to pick up my son’s wallet we had left behind unknowingly.
Yes we were very pleased with the storage and locker allocation as we were undecided at a point. The one we decided on eventually served our storage needs.
Friendly staff with smiles and good customs.