Shurgard Self Storage - Amsterdam Amstel Reviews 131

Jimena had great service! Was a huge help to the process thank you :)

It was very easy to navigate, especially thanks to Jimena. She was incredibly helpful, guiding me through every step with patience and care.

Thank you, Jimena! You made everything so much easier for me.

Maikls was so helpful! It took only 15mins to see the storage unit, visit the whole facility and fix the contract. He guided me through the process and their mobile app based registration worked like a charm!

Great service

Good and reliable service recommended

Reliable and good service

This service is a scam. Do not go there. No lock provided. The Amstel facility manager does not answer emails nor phone calls. I want a refund!

Good experience overall.

Easy to get inside and find the storage room and you also get insurance. Nothing to complain about.

Unless you want to rent the space for longer than one month, make sure to cancel your subscription immediately after getting the storage unit, because you have a 30 days notice. I did that in person, it was rather quick. You can do it via email as well.

The service is good enough.

Pros:
Open on Sunday.
Availability of the desired size.
The space is the expected size and shape, and that shape (a cube of three meters in our case) is very convenient.
Good instructions by the employee.
Good support by the employee.
Good parking space in front of the facility (Amstel)
Reasonable prices.

Cons:
Only one vehicle at a time can park in front of the only lift.
The doors of the only lift must be closed manually. Therefore, if one forgets it others cannot use it.
The corridors are a bit narrow, which makes moving the goods a bit difficult, also when inserting them into the room.
There are doors that close automatically, without being locked. I don't understand why they don't stay open instead.
The only first lift malfunctions often. Either not starting or stopping half way. I had to call for assistance and they quickly unstuck it.

So easy and fast to use!

Great service, Alvin was great and change our unit for a more convenient one for us.

I am so glad I found this company in Amsterdam! As a student, I am switching housing more often, and finding a safe place to store your belongings during any type of moving out, vacations, etc is the best thing I could find!! Very comfortable, you have acces by your key and code whenever you need. The staff is very friendly and helps you with all the information you need. Everything is clean and well organised, with trays for harder belongings, packing stuff you could choose from etc
Definitely recommend !

Instructions are clear; Friendly staff; Units are as advertised ; Easily accessible buildings.

Well structured facilities

Well done and keep on doing the good job!

Very clean facilities, and easy access with the app.

Secure & very close to metro station, which is convenient for access. Price is also reasonable.

Super friendly staff and convenient location!

I recently stored my boxes at Shurgard and had a great experience. The facility was clean, secure, and easy to access. The staff were helpful, making the entire process smooth and hassle-free. I felt confident that my belongings were safe and well taken care of. Highly recommend Shurgard for anyone looking for a reliable storage solution!