Shuperb logo
Visit website

Shuperb Reviews 1,781

•
TrustScore 5 out of 5

4.8

Shoe Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their high quality, comfort, and stylish designs, often noting that items exceed their expectations. Many consumers also highlight the competitive pricing and excellent value for money. The ordering process is consistently described as easy and efficient, with a wide range of products available. However, some customers also noted issues with product quality, specifically regarding boots that were not waterproof as expected and laces that snapped prematurely. A few other people also felt that items arrived damaged, particularly the packaging, making them unsuitable as gifts.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, comfort, and style of items like... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the promptness and efficiency... See more

Quality

Clients share positive opinions on quality, frequently praising items like Barbour wellies, trainers, and... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight competitive and good... See more

Order

Reviewers mention positive feedback about order. Customers frequently highlight the ease and speed of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking for a certain type and colour of chelsea boot. Shuperb came up in an internet search. The description, detail and cost matched my requirement. Using royal mail (always a risk) delivery... See more

Rated 5 out of 5 stars

I ordered the wrong size of trainers as a gift so wanted to exchange them for the correct size. I followed on line guidance and received the replacements within a few days,(before I have even returned... See more

Rated 5 out of 5 stars

I'm always a bit nervous when ordering from a company I haven't used before especially where clothes, shoes in this case are concerned - will they fit, will the quality be up to standard, will the... See more

Rated 5 out of 5 stars

Absolutely wonderful customer service. I ordered slippers for my son , they arrived promptly, but his extra wide feet meant they were too tight. The refund process was so simple, slippers returned, m... See more

Company details

  1. Shoe Store
  2. Online Food Ordering Service

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Shoes arrived a day earlier than expected, was kept informed at all stages.

The shoes were of high quality and where exactly what was described when purchasing, well worth the price. Shoes fitted very well, no complaints.

22 April 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Very happy

Very happy with the Barbour wellies. Easy to use website. Really happy - would definitely use this company again. Delivery was prompt.

10 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look