Showery UK Reviews 

4,471
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 289 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the products, noting that they effectively improve water pressure and provide a better shower experience, with some appreciating the filtration benefits for hair and skin. Reviewers often find the shower heads easy to install and appreciate the different flow settings available. The quality of the products is frequently highlighted as good, with some mentioning the recyclable packaging. However, some people were dissatisfied with the response times from the company, reporting no replies to emails regarding order issues, faulty items, or refund requests. Delivery service is a common concern, with many experiencing significant delays, lack of tracking information, or orders not arriving as expected. A few other people also felt that the product quality was poor, describing items as cheap-feeling or not durable, and some found that the shower heads did not improve pressure or were worse than their old ones.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing satisfaction with improved... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the product as a great... See more

Response time

Customers consistently note negative experiences with response times, with many reporting no replies to... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as delayed or... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some customers reporting positive experiences,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My experience was not trouble-free. I ended up with two shower heads because a discount offer pops up seconds after the first order is confirmed. No doubt this was my mistake but it was annoying. I as... See more

Rated 4 out of 5 stars

Shower head perfect for our situation, improved pressure. Different settings work well and no issues. Would have been better if product came with washers. Delivery was not as prompt as expected,... See more

Rated 2 out of 5 stars

Placed a order on 26 May. No follow up communication from the company on delivery. Keep checking the status of order on their website - just says that they are experiencing delays and should be d... See more


Company details

  1. Home & Garden

Written by the company

Improving Your Shower Experience


Contact info

3.3

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.3

All reviews

(4,471)

281 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought 2 shower heads 1 for when your…

I bought 2 shower heads 1 for when your in the bath. And 1 for when having a shower. 2 different kinds of shower head. Both at a good price very good pressure you feel like you've had a good shower and both do what they say on the tin as regards filtration taking out the nasties.

21 June 2025
Unprompted review
Rated 5 out of 5 stars

I’m really pleased with our Purestream…

I’m really pleased with our Purestream shower head. We have a little more pressure than our previous standard one. We can feel a difference with hair and skin feeling slightly softer too and not itchy, so seems the filtration is stopping a lot of the chemicals from the water.
The shower head has good options depending on how powerful you want it.

The service was really good too - dispatched quickly and arrived in a few days.

Overall, really impressed!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Improved Shower Experience

Great quality product that improves my daily shower experience. Choice of flow settings and is a real benefit if you have low water pressure. Good service in getting the order processed.

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Beware!

Beware! They offer a 60 day guarantee on their product but for 2 weeks I have been trying to get information on how to return the shower head but all I’m getting is a reply 3-4 days later asking me the same questions when I have already stated I’m not happy with pressure and I want my money back. If this continues I will be going through my bank with a charge back.

30 May 2026
Unprompted review
Rated 1 out of 5 stars

I have not received the showerhead and…

I have not received the showerhead and despute tracking the item for some weeks (with the delivery date repeatedly pushed back for no reason provided), the tracking suddenly reported it had been delivered. It had not and still not received. I emailed the company five days ago and no reply at all. Very disappointed.

20 June 2026
Unprompted review
Rated 1 out of 5 stars

All the indicators of a scam - AVOID

Automatically adds a second item "on offer" after you check out (I did double-check before I paid). Then immediatelty contacted the customer service which is surprisingly only available by email, and never got a reply.

15 June 2026
Unprompted review
Rated 4 out of 5 stars

Good but not startling

Quick delivery, however the shower head is not brilliant with the low pressure of water. I only bought it as it was described as being good for low pressure.

17 June 2026
Unprompted review
Rated 1 out of 5 stars

Very Poor Customer Service

Whilst at present I don’t have an issue with the product, I do have a complaint about their customer service. It is non existent. Having ordered the wrong product initially I tried to change it within an hour of realising my mistake and prevent its dispatch. This fell on deaf ears. Despite their promise of a reply to customer concerns within 24hrs I am now weeks on, 4 emails later and left with an unwanted product. They have not even had the courtesy to reply to any of my emails. Subsequently I’m financially down.
Make sure you order the correct product initially and hope you’re satisfied with it when it arrives as you will never be able to return it or get a refund!!

16 June 2026
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money!

If only I’d read the reviews on Trust pilot before purchasing a showerhead! There was poor communication by email with no purchase price on the email confirmation. Delivery time was about 10 days. The showerhead is faulty and drips. I have tried to contact them to return it but have had no response even though their website says they will respond within 24 hours. Please don’t waste your money like I did!

26 May 2026
Unprompted review
Rated 1 out of 5 stars

Terrible product

Terrible product. Very poor quality plastic and the pressure is actually less than my current shower head. Zero response to emails. Extremely poor service despite all those ‘genuine’ reviews in instagram!!!

13 June 2026
Unprompted review
Rated 5 out of 5 stars

The fan shower head is amazing…

We had an electric shower fitted hoping that the water pressure would be good, it wasn't, I found a fan shower head on showery, it is amazing, I enjoy having a shower as this has transformed the water pressure into a really good shower, already recommended to my family and also the plumber who fitted the shower to give info to his other clients having same issues.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Made zero difference to shower pressure

Shower pressure with my existing shower head wasn’t awful just very mediocre. Wanted to get improved pressure and showery delivered exactly the same mediocre shower pressure combined with exceptionally cheap feeling build quality. Total waste of money.

6 June 2026
Unprompted review

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