Showery UK Reviews 

4,473
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 289 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the products, noting that they effectively improve water pressure and provide a better shower experience, with some appreciating the filtration benefits for hair and skin. Reviewers often find the shower heads easy to install and appreciate the different flow settings available. The quality of the products is frequently highlighted as good, with some mentioning the recyclable packaging. However, some people were dissatisfied with the response times from the company, reporting no replies to emails regarding order issues, faulty items, or refund requests. Delivery service is a common concern, with many experiencing significant delays, lack of tracking information, or orders not arriving as expected. A few other people also felt that the product quality was poor, describing items as cheap-feeling or not durable, and some found that the shower heads did not improve pressure or were worse than their old ones.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing satisfaction with improved... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the product as a great... See more

Response time

Customers consistently note negative experiences with response times, with many reporting no replies to... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as delayed or... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some customers reporting positive experiences,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My experience was not trouble-free. I ended up with two shower heads because a discount offer pops up seconds after the first order is confirmed. No doubt this was my mistake but it was annoying. I as... See more

Rated 4 out of 5 stars

Shower head perfect for our situation, improved pressure. Different settings work well and no issues. Would have been better if product came with washers. Delivery was not as prompt as expected,... See more

Rated 2 out of 5 stars

Placed a order on 26 May. No follow up communication from the company on delivery. Keep checking the status of order on their website - just says that they are experiencing delays and should be d... See more


Company details

  1. Home & Garden

Written by the company

Improving Your Shower Experience


Contact info

3.2

Average

TrustScore 3 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.2

All reviews

(4,473)

283 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I love my new shower head

I love my new shower head. The only problem I noticed is that sometimes the water from one of the holes squirts to the side instead of straight done which is a bit annoying but apart from that I love it.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

I ordered this product which took ages…

I ordered this product which took ages to arrive and when it did, it was disappointing to say the least. Like other reviews, it felt cheap and did not perform as I expected it to. The spray was too fine for our liking which made you feel cold during the shower.
Upon contacting the company to request a refund, they do not reply within 24 hours as stated on their site. After a second e-mail, they suggested I video the shower in action so they could see the issue!!! I informed them it was not for us to and please inform me how to return the product for a refund. As expected, no reply after 2 days. Would not recommend this company to deal with.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

I bought a new shower head from Showery…

I bought a new shower head from Showery as my current one was awful due to low water pressure.
The difference is amazing, it's good to feel the water actually on my head and my hair feels so clean . I looked at the reviews and ordered. I'm really pleased. Only clitch was the delivery, it was very confusing with regards to the delivery company but hey .. it got here and I'm happy with the purchase . Very much recommended.

23 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible product

Terrible product - advertised as helping filter limescale etc but due to the tiny holes it clogged with limescale quicker than any shower head I’ve ever had. Customer service non existent.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic shower head for an electric shower set up!

I’m really impressed with the shower head I bought from Showery UK. The build quality feels solid and the design looks great but what really stands out for me is the performance. It has 5 different spray modes and the strong massage jet is easily my favourite — it’s powerful, invigorating and perfect after a long day. The water pressure feels fantastic and instantly upgrades the whole shower experience. I honestly look forward to using it every day. Highly recommend if you want both variety and a proper high-pressure spray.

31 January 2026
Unprompted review
Rated 1 out of 5 stars

Made no difference at all to water pressure

Just purchased new head due to drop in pressure over last few weeks. Had boiler checked a the flow rate is low but within united utilities criteria, all be it does seem low. Had a new water main put in last year so there is no issue with supply from outside to my taps.

Seen showery advertise head is good for low pressure systems. Easy to fit but has made zero difference. Seen cheaper ones on Amazon but think you always get what you pay for, unfortunately not in the case of Showery UK

30 January 2026
Unprompted review
Rated 1 out of 5 stars

After several emails back and forth if…

After several emails back and forth if trying to return the product back I am still waiting on clarity on where to return the product to get a refund. I found put the shower head is not compatible with my shower, which I informed them straight away. I asked for a refund and they have been so difficult. I havent even used the product and just want to return . It has beem really poor cust9mer service I tell you. I have never had it this bad in my life.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Was tired of the performance of my old…

Was tired of the performance of my old shower head so decided to try out a new one for low pressure showers came across showery online and give one of theirs a go .What a difference ,improved my showers performance a lot.

15 January 2026
Unprompted review
Rated 2 out of 5 stars

Received latest shower head the Hydro…

Received latest shower head the Hydro Boost 4.
After testing against the previous model ECO Flow20, the pressure was the same not improved.
Tried to contact the company via two e-mails, both were unanswered, even though the company states on their web page they will respond in 24 hours. We paid through PayPal so our money was safe, the claim through PayPay was acted on straight away. I am waiting to see how fast the company will respond to get their shower heads back. Our advice to all customers, pay with PayPal, test the shower heads straight away, if not happy contact company by e-mail, you will not get an answer, but Pay Pal will ask you if you have contacted the company. Because you have responded straight away you will get your money returned via PayPal. Do not delay, remember you have 60 day guarantee. Hope this has been useful. Best part of order, well packaged.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Item delivered to wrong address

Item delivered to wrong address. Admittedly that was Evri’s mistake. But I’ve no idea where it went.
But Showery won’t reply to my emails trying to fix this. All I want is my item or a refund.
Terrible customer service.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible - product is rubbish and does not do what is stated in their advertising. Have tried to contact them and had absolutely no response, despite chasing and their claim to respond in 1 working day. Wish I had read the reviews on here first as it looks like a common problem!
Trying to get a refund, but so far complete no response.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

AVOID this company at all costs

AVOID this company at all costs. They sent an item I cancelled, it took 12 days to arrive. I eventually got a response to send it back, it cost me £6.90 to return it, signed for. I contacted them 5 times after it had been received by them but got no response at all. I sent pictures of the signature, delivery note etc but I was totally ignored. After 2 weeks I went through the PayPal resolution centre and they issued me a refund immediately, thank heavens for them being on my side.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Received showerhead

Received showerhead - cheap item , lightweight plastic - does not increase power as I suspected - company have not replied to my e mails or acknowledged them ! 30 pound shower head can be bought on e bay - identical for less than 10 pounds -
I feel this is misleading advertising-

20 January 2026
Unprompted review
Rated 2 out of 5 stars

Great until they go wrong

Loved my turbo shower head for the most part. Until it went wrong. The screw-in section of the plastic nozzle sprung a leak on one side, and then the pressure blew a hole in the side.

You'd think it being a screw-in part that Showery would sell you the spare part? No. They don't stock parts like that.

Instead the originally offered to replace it. Yay. Then said that it was beyond their two-year warranty and they couldn't do anything for me, except give me a discount to buy a new one.

Takes weeks for them to respond to emails, too. So my £30 showerhead is reduced to junk because of a plastic component that is easily replaced in seconds.

First and last time I will buy from them.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Overpriced and ignored!!!!!!

Absolute shower of S__t of a company. Sent out a defective shower head, "promised" by the illusive Mia that a replacement would be sent out and to wait 14 - days, it's now 25 days and no sign of said replacement head and Mia has done a bunk. Please please avoid at all costs.
Fancy website and they promise the world, in reality that's a huge lie.

28 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company No response

Terrible company do not use them trying to return substandard products they don’t respond at all even though response time stated on there website as 24 hours. Avoid Avoid.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

Hot air claims and promises!

Ordered 2 shower heads which arrived in good time, however as others have stated, made no difference to shower pressure. Contacted the company and ‘Mia’ replied advising they would issue better replacements. When chased was advised I needed to wait 10 to 14 days for them to arrive (no idea why it takes that long). 15 days past and nothing received (despite also asking for tracking number and even courier name). Under the FAQ section it mentions that they will try and resolve issues or issue a full refund, return of items not required. I’m not holding my breath! I’d question ordering from this company. Lots of promises on website which appear to be hot air!

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Overpriced and ignored

I bought this shower head hoping to improve my water pressure, but it actually made it worse, despite the claims. I can’t believe they charge £70 for this, completely not worth it. After raising my concerns, I’ve had no response for over a week, even after following up and reaching out on social media. Terrible customer service and very poor quality."

30 December 2025
Unprompted review

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