Delighted that The Shower Doctor was in a position to ship to Ireland. While I incurred a customs charge in my own country, it was great to be able to source a near obsolete part to refresh an ld sho... See more
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Company details
About The Shower Doctor Ltd
Written by the company
Browse our popular categories:
- Shower Spares
- Shower Cartridges
- Showers
- Shower Hoses
- Shower Heads
- Shower Head Holders
- Shower Screen Seals
Official Stockists
We sell genuine manufacturer products for all the leading UK Shower Brands:
The Shower Doctor Ltd
Written by the company

- Shower Spares Experts
- We are the UK's leading shower spares experts. We have been repairing showers and selling shower parts for over 30 years. If you have a problem with your shower the Shower Doctor is here to help. Please get in touch via our website with any enquiries.
- Guarantee
- We offer a 30 Day Money Back Guarantee on all purchases.
- Express Delivery
- Multiple delivery options available including Next Day and Express AM services. Alternatively you can opt for Click and Collect to have your order delivered to a local shop.
- Security
- Our website is secured by Stripe and accredited by IMRG.
Contact info
Unit 4b, Bankhead Crossway South, EH11 4EX, Edinburgh, United Kingdom
- 0131 538 4343
- support@showerdoc.com
- showerdoc.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 48 hours
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Small item but same good service
I had been searching for a particular part for my tap that everywhere else had said there were stock issue. They didn't have it in stock but got hold of it and delivered within a 5 day period. There was no great money value with this but I felt it was still a priority. Well done.
Wrong part
Unfortunately wrong part sent with the correct label . the part sent is for the new model of advance/atl shower post 2015 but the one it should have been is 2008/2013 older model.
Very good customer service
Very good customer service. Explained everything perfectly and quick delivery.
Next day delivery as promised
Next day delivery as promised
Took me 20mins to replace easy as that
Excellent seller
Quick delivery of excellent product
I couldn’t obtain the item I was looking for until I found it via Shower Doctor.
Great service!
Highly Recommended
My order was fulfilled quickly, accurately and delivery was very fast; despite my location in the Caribbean. My experience was A+!
found part no ordered it came within…
found part no ordered it came within 3 days fitted works all as it should be in a normal world
Very good service I had a shower that…
Very good service I had a shower that the valve was leaking but no plumber would come unless I identified the valve cartridge first but to get to it I had to remove it
Local shop supplier's cold not identifies it
So called shower doctor they identified the cartridge immediately should have just called them first
So as I had to have the valve out I finished repair myself
Good afternoon sales to I called for some help and immediately talked to me Yes a real person
Enabled to finish saved me a couple of hundred pounds
10 out of 10
great service
Straightforward transaction.
Good for shower parts
Was able to find the specific shower parts that I needed for a repair job. Quick delivery
So easy to use
So easy to use. Take a few pictures, send them in. Within an hour, they reply with the part you require. Absolutely first class!!
Goods were of good quality but delivery…
Goods were of good quality but delivery very slow without nay explanation until I contacted the company
The particular part was only available…
The particular part was only available from this company, considering the original was over 20 years old. Despite this they managed to get me the part I required as quickly as possible at a reasonable price.
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