Showcomms Reviews 16

TrustScore 4.5 out of 5

4.5

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Company details

  1. Audio Visual Equipment Supplier

Written by the company

Wired and wireless communications equipment to broadcast, theatre, events, marine, shooting, education, police, security, industry. +44 1689 876620


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Nautitalk Bosun headsets and ShowComms

Bruce at Showcomms was very helpful in helping me to choose the right kit for our needs. I was looking for something to help young children hear their sailing instructor, when learning to sail on open water.
Bruce suggested the Bosun headsets and they have been a real game changer.
No more shouting across from the beach - instead, just a quiet word directly into the child's ear.
They have been so successful that the team now wear them to communicate between the safety boats and the shore, and I have just submitted a third order for more of them.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service, got in touch for some sennheiser 421 headbaskets. Special order from supplier but they created the inventory on the website in minutes and 2 -3 weeks later they turned up! They let me know status and expected delivery dates and super smooth transaction! I now have 5 working and non falling apart mics! Saved me a fortune replacing the whole things and they were the only place I could find the older style headbaskets!

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Good experience.

Purchase went smoothly, dispatch was prompt. Website is navigable and straight-forward to use. Would recommend purchasing from this supplier.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Company to deal with full stop.

Fantastic Company to deal with. I was looking for some spare Sepura radio Klick Fast adaptors and needed them in a hurry.
Bruce answered the call and could not have been more helpful. From advice to shipping , everything was sorted in a timely fashion. 5 Star Service and I would highly recommend.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, went above and beyond both with buying new and services old comms systems. Would definitely recommend!

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery abroad

Fast delivery abroad. I needed a spare part from Beyerdynamics that was not delivered in Switzerland, so I ordered it from showcomms. Royal mail received the item the next day and I was able to receive my parcel in less than ten days. Everything went smoothly.

15 January 2024
Unprompted review
Showcomms logo

Reply from Showcomms

Thank you.
It is lovely to receive your feedback and t oknow that everything went well.

Rated 5 out of 5 stars

Excellent customer service ....

Excellent customer service from Bruce at Showcomms. I urgently needed a Sennheiser cable for a mic I have bought and despite not having the item in stock Bruce was fantastic in sourcing the item to resolve my issues in a speedy manner. Highly recommend!

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Eartec Comms

Bruce recommended the Eartec comms system. We bought 5 single ear headsets and they are simply brilliant. My favorite kit purchase of recent years and we buy a huge variety and cameras, drones and associated video gear. We use them for drone ops and multicam live comms and they just work really well. Full day of operation from just two batteries. Can't recommend them highly enough!

18 November 2022
Unprompted review
Rated 5 out of 5 stars

Super service!

When I asked Showcomms if a couple of headsets could be repaired, I didn't hold out much hope - they were a few years old. Not only were they fixed - and quickly - there was no charge! Well done on excellent customer service Showcomms.

1 July 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

I made an order for headphone spare part, which was posted in good time, but held up by Royal Mail due to the busy Christmas period.

Despite it being a very small order by a new customer, Bruce was brilliant in dealing with my questions about the delivery hold up and then followed up to ensure I had received it. Great customer service.

12 April 2022
Unprompted review
Rated 5 out of 5 stars

Showcomms are first class

I asked Bruce from Showcomms to help me solve issues with our microphone and sound system at our church.
He couldn’t have been more helpful.
Not only did he diagnose the problem, he sent me a recommendation for a replacement mic and followed through to ensure it worked. Nothing was too much trouble. Excellent knowledge and service. I would highly recommend.

7 April 2022
Unprompted review
Rated 1 out of 5 stars

Missed delivery means they send it BACK

Missed the delivery because I work offshore and was looking forward to picking it up when I got home on RnR.

Only to find out the package gets sent back to them because of the missed delivery.

They then offered to send it to an alternate address but at MY further expense.

Then flat out refused to send it a second time when I requested them to do so.

As an emergency services worker based offshore, this was pretty poor customer service.

18 August 2021
Unprompted review
Showcomms logo

Reply from Showcomms

I can understand you were not happy that we asked for payment for a second delivery from UK to Australia. We would always pay for a second delivery if we have made an error with the delivery address. In this instance the delivery address was correct. We generate an email when an item is shipped which includes the postal tracking details. In hindsight there were long delays at Australian Customs during COVID lockdown which became public knowledge. We will take more consideration should we encounter a similar instance when shipping orders overeas. I see from the order history that your order was refunded on the 17th August and that you rated us on Trustpilot on the 18th August, a day later.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Had to replace parts on some old Sennheiser HD-25´s and found and ordered on their website. Was sent and received within 10 days from UK to Norway (which has traditional postal challenges) with no issues. Good simple website for all things Senny.

6 February 2020
Unprompted review

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