Many thanks to Lewis for his clear and confident instructions re modifying our DNS records - something which makes me understandably nervous. Thanks are also due to Ernest who handled earlier support... See more
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Start Selling Online Today With ShopWired - The UK’s Favourite eCommerce Platform For Selling Successfully Online. Start Your Free 14 Day Trial Today!
Suite 3, 17 Wrens Court, Lower Queens Street, B72 1RT, Birmingham, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 24 hours
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Lewis was very helpful when our MailerLite app failed and sorted out the gremlin.

Reply from ShopWired
Made great progress with the support of Chris B. All of my requirements have been achieved in a short space of time.
Graham

Reply from ShopWired
I needed help with the back end of my website, and within 3 minutes, Kyle solved all my issues. Clear and precise instructions on what I needed to do. Brilliant service!!

Reply from ShopWired
Lewis and all of the other helpers are all amazing, they are quick, helpful, happy and cannot do enough to sort out any issue I have adding stuff or changing stuff on my website.

Reply from ShopWired
Used now for a few years, and the staff are always great when support is needed. Lewis was a great help today when my free shipping option was not working

Reply from ShopWired
Lewis is super helpful and goes the extra mile. It is reassuring to have such great customer support from a company that is so important to our business.

Reply from ShopWired
The depth and speed of tech support is the outstanding thing with ShopWired.
The platform is fast and functional but wasn't a 100% fit with our requirements, Chris B and Lewis proactively offered help with onboarding phone calls during the trial and come back very quickly to any issues raised. They were happy to make some system changes as a welcome gesture which is much appreciated!
I can 100% recommend the company and am looking forward to working with ShopWired to further enhance and move our website on in the future.

Reply from ShopWired
Ernest was really helpful,he addressed all of my concerns and also showed me how to make amendments myself.This way i didnt have to go to SW for help,it was a very helpful chat. thank you

Reply from ShopWired
Shopwired smashed it out the park for us.
We were having real trouble with our WooCommerce site, and had no products being displayed.
Chris from ShopWired was super speedy and on the ball with the design and set up of our new site.
Reallly impressed and would recomened to anyone who needs an ecommerce site.

Reply from ShopWired
This company is doing everything well. From the m oment we decided yo change our ecommerce supplier, it has gone so easily. We are not very tech minded, but with the personal and very timely support offered by Lewis, we have managed the transition very smoothly. Thank you

Reply from ShopWired

Reply from ShopWired
Ernest and Oli, have been so helpful. They always go above and beyond with great knowledge and huge patience to all my questions. This support is what sets shopwired apart from the rest.

Reply from ShopWired
Customer support agent "Kyle" was amazing today, sorted out a problem that has been driving me insane, done it in no time and explained to me how he did it so i don't make the same mistake again. Shopwired are a breath of fresh air
We run multiple businesses and what started as an experiment with one of our smaller brands developed into migrating our three much larger brands to ShopWired due to their superb applications, fast-loading sites and never-too-much customer service. I've been communicating with Chris B since 2024 and he has been exceptional in answering emails quickly and providing an answer for everything I've asked for. I'm so glad we've chosen ShopWired.
Technical Support staff are very helpful & knowledgeable, Lewis was quick to solve my problem and was happy to help.
Lewis at Shopwired was really helpful, sorted my problem very quickly, and also gave me a link for future reference, was polite, and patient, couldn't have asked for more. Thank you.
Would recommend Shopwired to anyone.
great to work with been with them for years
Today I was helped promptly by Lewis who was great at explaining my issue and Lewis also helped me to resolve an issue by activating the changes required which was super helpful and appreciative. I have to say I have used the support quite abit as im still very new to the platform and getting used to how it works, the support team are all very helpful and always very responsive.
Chris b has helped me with my website design all the way through my trial there is nothing he don't know about the package
Top man great to deal with and patient
. No question was too small, and Oli was super helpful with everything! I panicked a few times but he quickly put my mind at rest. Would highly recommend Shopwired for a small idependant business. Having a team to help, step by step is worth it's weight in gold!
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