Shopuk Madonna Reviews 

I ordered Danceteria cd singles, they arrived damaged because they were posted without any protection in a paper envelope. I asked to return them for replacements. They have been terrible, asking me to keep them them because the cds inside are ok or if I want to return them for replacement. I have to pay £5.99 for return postage. They are the ones who sent the items unprotected and refusing to take any responsibility. Shame

I ordered a vinyl on August 30, 2026 and paid €33.90, but it never arrived. The order was marked as delivered, so I contacted FedEx. They told me that the tracking number provided by the store belongs to someone else and a different address.
I have contacted customer service several times and explained everything, but I am still waiting for either my record or a refund.
I honestly expected much better. I hope they resolve this soon, but so far I cannot recommend this store.

This is the second faulty item in a row. Arranging a return or refund, and shipping the product back, ranks among the hardest challenges known to man.

Incompetent, repetitive questions about answers you’ve already given, the wrong return address, and painfully slow replies are just some of the joys that await you.
The products themselves have suddenly become low quality, with little to zero quality control. They used to be great; now they’re really poor.

Had to quote comsuer rights act to get anywhere. AVOID.

I've been a Madonna fan for many years and placed multiple orders with this store over that time. The packaging, speed of delivery and customer service wasn't always the greatest BUT... not sure if they've changed suppliers but I've seen a massive improvement. Great packaging, fast (if a little expensive) delivery and very attentive customer service. Had an issue with an item and Aria took care of it and quickly sorted it to my satisfaction. Would recommend.