put an order in at the beginning of the year and contacted them on 3/8, 4/1, 5/29 and 6/5 for items or refund. Placating words but no action. Reported to my bank and they ruled against me due to waiti... See more
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Review summary
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Based on these reviews
Sadly, I’ve got to echo what everyone else has written. My order has been “printing” for over six weeks now. I’ve contacted Spring multiple times through chat and email with no response or responses t... See more
Unbelievably bad. We placed an order for 13 items (sweatshirts, t-shirts, hoodies) in February. We finally just received the last item. It's August. Six months to get 13 items! And they shipped every... See more
This company is HORRIBLE!! No one promptly responds to inquiries about your order and when they do 10-14 days have passed. They use an automated usuless response that provides no updated information... See more
Company details
Information provided by various external sources
We believe shopping should be simple. So we created Spring, the best way to go shopping on your phone. Spring is a mobile marketplace where customers can shop directly from a curated community of brands that includes luxury labels, fast-fashion, emerging designers, beauty and lifestyle products. Spring’s revolutionary technology integrates with a brand’s existing e-commerce system to create a truly seamless experience for both consumers and brands. Spring is available for iPhone. Best of Rankings: Top 10 Most Innovative Startups, Inc. - http://goo.gl/TfpFTJ Top 25 Best Apps of 2014, Apple - http://goo.gl/SwFW0b The CNN 10: Startups, Cnn - http://goo.gl/WAeYgT The 10 Best apps of 2014, Vogue - http://goo.gl/idd48c Members of our team have helped change the world through their previous work building products used and loved by hundreds of millions of people - at @Google, @Fab, @DVF, @Shopbop, @RalphLauren, @Beachmint, and more. Open opportunities: http://jellolabs.com/jobs/
Contact info
10012, New York, United States
- shopspring.com
DO NOT ORDER
DO NOT ORDER. I spent over £50 on a hoodie from a seller on spring at the end of JULY. It is now September and I have had no contact from them, I have reached out via email and online form and heard nothing back. I am so disappointed and no idea how to get my money back.
25 July 2023
Unprompted review
Unable to reach this company via any of…
Unable to reach this company via any of their online requests. I had to file fraud with my credit card in order to get my money back over $100 order. These folks are a true scam.
1 January 2023
Unprompted review
I love this company
I love this company. They really care and value customers. I superbly recommend!!!
1 July 2020
Unprompted review
Best place ever!
Best place ever!
please don't go!!!
will yall be having another website like this?
16 May 2019
Unprompted review
I was trying to purchase a pair of …
I was trying to purchase a pair of jeans from their website and the promo code that I was trying to use wasn't working so I messaged at the customer service and told them and this is the response I received
"Caila: Ok, at this time i am only able to retroactively apply this promotion to your order. I can send you an email and you can reply to the email once your order has been placed. Once that happens I can issue a partial refund of $20 to honor the promo Does that work?"
After I placed the order and notified the representative she then said that she couldn't fulfill the refund that she needed a screenshot of the origins of the promo code which I did not have as I got it from a website and I told her that. She did not specify that I needed a screenshot in order for her to honor the promo code just that I needed to place the order. I cancelled my order and filed a complaint with the Better Bureau Business. My experience was truly unbelievable such horrid customer service and of course no phone number even after I asked to be called multiple times they continue to say that their response wouldn't change. I'm wondering if I was even talking to a real person...
10 November 2017
Unprompted review
This company is beyond great
This company is beyond great! You always can use a coupon code and no restrictions! You can use it any and all brand names.If you make a referral you get 20 bucks off $70.and the person that you referred you also gets $20 dollars flat. There is no shipping and free returns.I cannot remember the last time i bought a pair of Mens Adidas shoes for under $30 dollars! I really hope this company stays this way.I will be buying many more shoes in the future if this company continues treat there customers this way!
29 September 2017
Unprompted review
Excellent website experience and free …
Excellent website experience and free shipping with reasonable price. Will purchase again
25 September 2017
Unprompted review
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