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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people expressed significant dissatisfaction with the delivery service, citing extensive delays, unfulfilled orders, and a lack of communication regarding shipping status. Customers frequently reported issues with response times, noting that the company often failed to reply to calls and messages, especially after payments were made. The ordering process was also a source of frustration for some, who felt misled by false promises about delivery timelines. However, some people were satisfied with the product quality, describing items as well-made, sturdy, and aesthetically pleasing. A few other people also felt that the company offered good quality products and fast delivery, with some even receiving customized items that exceeded their expectations.

What people talk about most

Product

Customers had ambiguous experiences with product quality and delivery. Many reviewers praised the product... See more

Order

Reviewers express significant dissatisfaction with their orders. Many customers report that their orders,... See more

Quality

Users describe positive interactions with quality, often praising products that exceed expectations, such as... See more

Delivery service

Customers consistently note negative experiences with delivery services. Many report that goods have not been... See more

Response time

Consumers express significant dissatisfaction with response times. Many customers report not receiving... See more

Based on these reviews

Rated 3 out of 5 stars

Understated luxury—exactly what we wanted. The marble pattern is elegant, and the rose gold legs feel unique. Chairs are supportive and well-finished. Looks much better in real life than in the photos... See more

Rated 3 out of 5 stars

Bought a hanging macramé swing for our balcony in Goa. It’s sturdy, beautifully woven, and extremely comfortable for reading or just relaxing. A total vibe upgrade!

Company replied

Rated 3 out of 5 stars

Bought the sunburst mirror and it’s the perfect centrepiece for our feature wall. The gold rays are polished beautifully, and the entire piece looks handcrafted. Absolute showstopper.

Rated 3 out of 5 stars

We installed the Buddha mural in our meditation corner. It’s calm, grounding, and visually stunning. Visitors always stop to admire it. Adds peace and style at once

Rated 3 out of 5 stars

Their water fountain with LED lighting was a Diwali gift to ourselves — and it did not disappoint! The soft water sound and gentle lights bring instant calm to our home office corner.

Rated 3 out of 5 stars

The floral marble coffee table is breathtaking. The craftsmanship on the top and the golden frame underneath are flawless. It’s become the centerpiece of our living room in Hyderabad.

Rated 3 out of 5 stars

The designer wall clock with golden accents we received is elegant and practical. It silently ticks and feels like a decor piece in itself. Definitely not your average timepiece.

Rated 3 out of 5 stars

Bought the golden vine flower mirror for our dressing area. It’s heavy, premium, and detailed beautifully. Definitely not your regular wall mirror!

Rated 3 out of 5 stars

Bought their puffy stool with velvet upholstery. It’s compact, cute, and versatile — can be used as seating or just decor. Love the golden base touch.

Company replied

Rated 3 out of 5 stars

Our 6-seater golden dining table with white marble top is just stunning. It's the first thing people notice when they walk in. Chairs are comfy and the table feels sturdy and well-balanced.

Rated 3 out of 5 stars

Visually, it’s a stunner. It elevates the whole living room. But I found it a bit heavier than I expected, so moving it around isn’t easy. Still, if you want a standout centrepiece, it does the job we... See more

Company replied

Rated 3 out of 5 stars

We picked the teardrop mirror strips for our dining wall. Easy to fix and instantly gave the wall depth. They reflect light beautifully during the day — classy and simple.

Rated 3 out of 5 stars

We ordered a custom-sized golden floral metal wall art for our bedroom. The team was responsive, handled the customization well, and the final piece exceeded expectations.

Rated 4 out of 5 stars

Genuine and trustable . Centre tables are good. and was as per size and specs . Buddha statue got delayed a bit more then they said

Company replied

Rated 1 out of 5 stars

Fake seller. We did not get our TV unit delivery even after 9 months. Send T alo most 30+ follow up messages. False promises on delivery with different reasons on delay like workers shortage , shoppi... See more

Rated 1 out of 5 stars

The worst experience we ordered on 29th Jan 26 considering our function dated 17th Feb but we could not get it now new delivery date is 28th February. Same on them as no one is replying as we paid... See more

Rated 1 out of 5 stars

Such a big fraud company without any commitment. No customer satisfaction. I order the items based on app showing the item will be delivered in 2 weeks. I checked with customer care as it delaye... See more

Rated 5 out of 5 stars

Very good experience for Venetian mirrors and TV units . We brought 2 mirrors one silver and one gold for Mumbai and both are very nice. TV unit was also received as the size we requested But marble i... See more

Rated 5 out of 5 stars

I needed a specific size for my narrow entryway and shops.in customized the console table to the millimeter. This is a legitimate service for those who need bespoke furniture. The Italian marble top i... See more

Rated 5 out of 5 stars

Great quality product and fast delivery. The packaging was secure and everything arrived in perfect condition. Very happy with my purchase

Rated 5 out of 5 stars

ordered the crystal mirror and it looks as good as the pics. when we switch on the ,lights are a bit yellow though i would have preferred white lights so it cannot be changed it seems . but anyway hap... See more

Rated 5 out of 5 stars

very good furniture .Ordered customized rose gold consoles and got amazing items. really good

Company replied

Rated 5 out of 5 stars

I received regular updates about my order. Easy ordering process and trustworthy platform. Overall, i had a very reliable experience.

Rated 5 out of 5 stars

loved the mirror and we had ordered as it is because the size was correct for our foyer and already we knew because we purchased with reference from Mr Aravind of tata consultancy so no surprises

Rated 5 out of 5 stars

Very nice loved the buddha statue as its so beautiful and peaceful - we had customized the colors and got is much better than expected. This is our second purchase last year we had ordered a nice meta... See more

Rated 5 out of 5 stars

very nice and comfortable swing and looks much better then the photos . bed and materesses are included but the cloth is not so much but they had asked us to put a cover if needed do we are making one... See more

Rated 1 out of 5 stars

Not received my prepaid order yet.paid 21k already.Not responding to calls and messages now..ordered on 21Feb.25.still waiting for it but no response. Please check authenticity of positive reviews fi... See more

Rated 1 out of 5 stars

They have taken money and have not delivered my product for 3 months. The complaint number is RR98T5904. They have provided me multiple dummy tracking IDs. On email they keep saying it's in transit bu... See more

Rated 1 out of 5 stars

Fraud Fraud Fraud Lost my 58000 rupees Have ordered pvd coated partition on 5th April 2025 and never delivered it, Initially they were responding, now stopped to respond. Don’t buy anything from... See more

Rated 1 out of 5 stars

Do not make the mistake of buying from shopps.in. They have zero customer support – you will never be able to reach them. Before ordering, they promise fake delivery timelines to lure customers.... See more

Rated 1 out of 5 stars

We were so excited to receive our custom gold stainless steel bench with the velvet seat. Unfortunately, the excitement was short-lived. While it looks okay from a distance and does sit under our... See more

Rated 1 out of 5 stars

I have ordered a table from this place on 11th May 2025. The original delivery date was mentioned as 7th June. Today is 18th July and I have absolutely NO update of what is the expected date or if its... See more

Rated 1 out of 5 stars

I ordered two coffee tables and two consoles from shops.in on 6th January 2025 and paid a sum of two lac ten thousand rupees online. I did not hear from them for the next two months. After calling the... See more

Rated 1 out of 5 stars

I have order a metal frame worth Rupees 5800/- on 30th march 2025. I haven’t received the item at. Once I spoken to one of the representative. He gave me a tracking number which is not working. 2025 h... See more

Rated 1 out of 5 stars

Such a big fraudulent organisation with absolutely zero value for customers. Most of the time, they completely forget that the customer is the most important part of their business. My ordered it... See more

Rated 1 out of 5 stars

I ordered one partition on February 25.It was prepaid order, paid 21K.Not received my order yet.At the time of purchase their response was very positive and instant but not responding to my calls and... See more

Rated 1 out of 5 stars

I normally don't write negative reviews, because I understand how difficult it's for businesses to operate successfully. But I would certainly not recommend buying from shopps.in. Order placed 3 m... See more

Rated 1 out of 5 stars

Order #804035 I ordered two wall arts from shopps.in and contacted before placing the order for delivery urgency. I was really looking forward to receiving my order, but the delivery process is frus... See more

Rated 1 out of 5 stars

I am writing to formally register a complaint against your company regarding an order placed on 20th January 2025, which included a mirror that has not been delivered to date. Despite multipl... See more

Rated 1 out of 5 stars

I have placed an order of Budda Statue in the month of March Till now my order is pending, The phone numbers provided on the website NO Response & on WhatsApp person with name DEEPAK he was talking wi... See more


Company details

  1. Furniture Store

Written by the company

SS dining table 6 seater full set Marble top steel furniture side table center table customized production any design all India all states delivery


Contact info

2.7

Poor

TrustScore 2.5 out of 5

95 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I would not have given even a 1 star if…

I would not have given even a 1 star if possible.I placed one order with order no-834787.I requested for cancellation just next day.They dont have any proper customer support.They have full day to chat and brag themselves but they do not listen to customer.They only talk and dont listen to customer over chat or phone but dont give solution and mention in mail you will receive reply.But mail they give very generic reply like we will revert to you but never reverts.Fake company.Be careful.My money is struck.They fight with customer but dont listen to them.

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Merchant seems to be a fraud, No Replies or Updates

If you can avoid, please do not order from this site. I have placed my order 14 days ago and have been constantly trying to reach them, but no one seems to bother to respond. They seem to be a fraud company. The only thing customer see is that their products look good online.. variety and designs... but don't make the mistake of ordering it from here. Select your product, get a picture and ask another company to make it. you will save time, money and the frustration of no response and delays.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience. I made the mistake of paying full value upfront. There is no way to contact the company. They never receive the calls on their 1-800 no. They provided me a tracking no and the web address of shippers but the date of delivery kept changing. It’s been 1.5 months. Goods have not been delivered. Customers SHOULD NOT buy anything from this seller unless it’s COD.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Genuine store for buddha statues

Very nice loved the buddha statue as its so beautiful and peaceful - we had customized the colors and got is much better than expected. This is our second purchase last year we had ordered a nice metal wall clock

6 March 2026
Rated 1 out of 5 stars

This is a complete fraud and fake…

This is a complete fraud and fake site.. don't buy anything they will send fake updates on WhatsApp and tracking details but your product will.never come.Its been 6 months and order still not delivered.They have stopped responding and picking calls.

My Order #820161 which was placed in Sep'25 was never delivered.Earlier they gave updates but after 2 months they went dark .Clear sign of online fraud..Do not order anything from Shopps.in...They show attractive chinese furniture and take order and will never deliver.

FAKE...FAKE...FRAUD...FRAUD..FAKE...FAKE...FRAUD...FRAUDFAKE...FAKE...FRAUD...FRAUDFAKE...FAKE...FRAUD...FRAUD

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Worst ever customer support and delivery

The worst experience we ordered on 29th Jan 26 considering our function dated 17th Feb but we could not get it now new delivery date is 28th February.

Same on them as no one is replying as we paid full amount in advance

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Affordable prices with amazing deals . The product quality exceeded my expectations . Will definetly shop again

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Happy with my purchase

Great quality product and fast delivery. The packaging was secure and everything arrived in perfect condition. Very happy with my purchase

2 February 2026
Unprompted review
Rated 5 out of 5 stars

crystal mirror is as good as shown

ordered the crystal mirror and it looks as good as the pics. when we switch on the ,lights are a bit yellow though i would have preferred white lights so it cannot be changed it seems . but anyway happy

8 January 2026
Unprompted review
Rated 1 out of 5 stars

This totally fraud website

This totally fraud website i talk to them and online purchase console with mirror 31 August
2025 Rs 38700 after paying they reply but afte that they stop reply till date 31 December 25 not recieve product no one pickup phone .

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience for Venetian…

Very good experience for Venetian mirrors and TV units . We brought 2 mirrors one silver and one gold for Mumbai and both are very nice. TV unit was also received as the size we requested But marble is not natural only faux marble which we didnt know before so we had not asked but looks very good

25 November 2025
Unprompted review
Rated 1 out of 5 stars

I have order a metal frame worth Rupees…

I have order a metal frame worth Rupees 5800/- on 30th march 2025. I haven’t received the item at. Once I spoken to one of the representative. He gave me a tracking number which is not working. 2025 has come to an end. I haven’t received item. Calling them many times no response. Verify before booking any item

30 March 2025
Unprompted review

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