SHOPPINKPLASTIC Reviews 151

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the excellent quality and how well items match their online descriptions. Many people are delighted with the efficient order process and the remarkably fast delivery service, often receiving their purchases sooner than expected. The website is also frequently commended for its smooth and user-friendly experience. However, some customers experienced significant delays in receiving their orders, with some reporting waiting weeks for items to ship or arrive. A few reviewers also noted issues with sizing not matching the provided size charts, leading to garments running smaller than anticipated. Additionally, there were instances where customers felt the company did not take accountability for shipping delays or offer adequate compensation for the inconvenience.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the high quality of clothing,... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of materials,... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with the ease of ordering, fast... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast shipping times and... See more

Website

Reviewers mention positive feedback about the website. Many customers praise the smooth shopping experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I inquired about express shipping due to my original birthday outfits not working out. Pink Plastics responded quickly and was able to accommodate my needs. I received my clothes quickly and enjoyed m... See more

Company replied

Rated 5 out of 5 stars

Order came within a reasonable time frame. I got the Samara Maxi dress for my birthday vacation and it fit like a glove so I would say sizing is true to size. The quality was great and I felt like a p... See more

Company replied

Rated 5 out of 5 stars

I was so impressed with how fast my order arrived! The dress fits perfectly and looks even better in person. Shipping was quick, the quality is great, and I honestly couldn’t be happier with my purcha... See more

Company replied

Rated 5 out of 5 stars

This is my fourth time ordering from Pink Plastic and I’ve loved every single piece of clothing and jewelry! The quality of their material is top notch. I recently ordered the Zina beaded top and rece... See more


Company details

  1. Women's Clothing Store

Written by the company

Founded in 2019 by Aurum Amare, Pink Plastic is a women- and minority-owned business created with a dream, an iPhone, and unwavering determination. What began as a small operation in a college dorm room has blossomed into a powerhouse brand redefining ownership in an industry that often leaves little room for women who look like us. Pink Plastic specializes in avant-garde, 20th-century-inspired clothing and jewelry, blending timeless trends with a modern twist. From iconic influences like Twiggy, Cher, and Dior to the fun, bold vibes of movies like Clueless and Life-Size, our pieces are designed and hand-selected to celebrate individuality and self-expression. Our collections feature everything from Y2K-inspired looks and playful swimwear to chic accessories, all designed to help build confidence—one style at a time. We believe fashion is for everyone and are excited to continue evolving our collections to better serve women of all shapes, sizes, and styles. At Pink Plastic, every woman deserves to feel like a doll, ready to shine in pieces that empower and inspire. Our mission goes beyond fashion. We aim to inspire women to follow their dreams, foster a community of girl power and support, and keep you looking fabulous along the way. Whether you're slaying in swimwear, accessorizing with flair, or rocking the latest Pink Plastic look, we’re here to remind you that you're unstoppable—and always cute.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is my 2nd time buying from this…

This is my 2nd time buying from this shop, both times my order has been AMAZING, from the quality of the clothes to the sizing I love everything about it.

15 March 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Hi Angel,

Thank you so much for being a loyal customer and sharing your amazing feedback! We're thrilled to hear that you loved your order again. Your support truly means the world to us, and we're so happy that the quality and sizing met your expectations.

We can't wait to keep bringing you more pieces you love!

Rated 5 out of 5 stars

Dress was perfect and arrived on time

I ordered my dress for my birthday, the dress was just as advertised and was shipped promptly! I ordered a pre-order dress and requested it to arrive within a short time frame and it did. Thank you pink plastics for accommodating me and making my day special!

1 March 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thank you so much, Marcia! 💕 We’re so happy we could be a part of your special day and that the dress arrived just in time! You trusted us with your birthday look, and we’re honored to have delivered. You deserve to feel amazing on your day, and we’re thrilled the dress was everything you hoped for. Can’t wait to dress you again! ✨🎉 #PinkPlasticBabez

Rated 5 out of 5 stars

I loved everything!

I loved everything!! my dress was beautiful and looked exactly like the picture on the site. In that dress my confidence was on 10. I received sooo many compliments on it I didn’t want to take it off and My shipping process was perfect it came a day before my estimated shipping date. SHOP PINK PLASTIC ASAP

12 February 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thank you so much for the love! We’re beyond happy to hear your dress made you feel confident and beautiful—that’s exactly what Pink Plastic is all about! You looked stunning (we peeped your icon 😍), and we’re so glad your shipping experience was smooth too. Your support means the world to us. Can’t wait to dress you again, babe! 💖 #PinkPlasticBabez

Rated 5 out of 5 stars

Fab shopping experience and amazing…

Fab shopping experience and amazing brand. I’ve worn a few pieces over the years and love the unique styles! Great shipping too.

11 October 2024
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thank you so much, Smith! We're so happy to hear you've been rocking with us over the years and loving the unique styles—we work hard to keep it cute for our babez 💖

We're also glad to know shipping was smooth! Can’t wait to see you in more pieces soon!

Rated 5 out of 5 stars

I got my birthday top from here

I got my birthday top from here, it was so cute. This boutique has cute clothes I will be ordering again.

7 January 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Hi Na’imah!

Yay! We’re so happy you loved your birthday top 💖 Nothing makes us smile more than knowing our pieces helped you celebrate in style! Can’t wait to dress you again.

With love,
The Pink Plastic Team

Rated 5 out of 5 stars

I love how I emailed them and they…

I love how I emailed them and they emailed back quickly also made accommodations for me to be able to get my dress in time. Great material, looks exactly like what’s in the photo. I will be shopping again!

1 March 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Hi babe!

Thank you so much for this sweet review 💕 We’re so glad we could accommodate your timeline and get that dress to you right on time! Your kind words about the material and fit mean everything — we work hard to make sure what you see is exactly what you get ✨

Rated 5 out of 5 stars

Pink Plastic never disappoints

Pink Plastic has been PERFECT to me. From the quality, the shipping, and occasional sale. I have ordered from them at least 4 times now and never had an issue. Their basic shipping is reallyy fast. This is my go to brand for something quick and stylish. I recommend to everyone.

12 March 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Hi Shamiya!

Wow — your support truly means the world to us! 💕 Thank you for being such a loyal babe and for trusting us time and time again. We love knowing Pink Plastic is your go-to for quick, stylish looks — that’s exactly what we’re here for.

With love,
The Pink Plastic Team

Rated 5 out of 5 stars

I ordered my dress for a birthday and…

I ordered my dress for a birthday and it was great and just as described in the pictures on the website and instagram ! It got here faster than expected ! I will be ordering again and side note the owner of the account is wonderful and kind taking the time to repost customers in their clothes is something most boutiques don’t do I thought that was a very kind gesture ❤️ 10/10 highly recommend

1 March 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Hi Kyara!

Thank you so much for your kind words 💕 We’re so happy to hear your birthday dress was everything you hoped for — and that it arrived ahead of schedule (we love a good surprise)!

It truly means a lot to us that you noticed the little things, like reposting our babez — our community is everything, and we love showing y’all off ✨

With love,
The Pink Plastic Team

Rated 1 out of 5 stars

SCAM! Did not honor shipping policy!

I ordered multiple items on Feb. 26th. It is now March. 12th and I have received NO tracking numbers, NO emails, NO packages. Absolutely nothing. The shipping policy says "Orders with standard shipping are processed within 2-5 business days (M-F). After processing, your order ships and should arrive in 3-4 business days, barring any carrier delays." If you do the math, it should've arrived by now. Spent hundreds of dollars! Very disappointed.

***Update***- Pink Plastic responded-- they did not email me back. This is a BOLD FACED LIE. They also did not submit a screenshot of the email because it didn't happen. Additionally, none of the items I ordered were pre-sale. I made SURE to NOT order any presale items. Extremely disappointed one of my favorite online boutiques which I have shopped at before is now falling off. Pink Plastic is not only not honoring their shipping policy but LYING about emailing me back. Extremely dissatisfied!!! Mind you, I still do NOT have a tracking number.

I can’t find you on Instagram and your emails aren’t coming through. Perhaps you have me blocked?

Update: finally got in contact via email. STILL NO TRACKING NUMBER. The fur vest was not a pre-order when I bought it but you guys recently sold out & then put on the website the next shipment would ship March 15th. This is dishonest on your part. Even if it was pre-order, the rest of my items still haven’t been shipped. I have no proof the $300 worth of items have been shipped. They were not pre-order and should’ve been shipped according to standard shipping policy. Standard shipping policy states it should’ve been delivered by the 10th. Oh, also, one item didn’t pass standards and they’re just now telling me about this! LOL. A whopping 2 weeks later. I’m just so saddened by the extreme unprofessionalism. I would love to buy from them again but now I just cannot give them my business and trust my items will get here in a timely manner.

They said they would refund. No documentation or proof of a refund has been sent to my email. Nor did they acknowledge they did not send a tracking number, it isn’t on Shop App either and tracking is always available on Shop. They also took my money for the Honey set and didn’t give me back my refund either. I just found out it was unavailable yesterday. Still waiting on refund update <3

4 March 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Hello Madison,

Thanks so much for taking the time to leave a review.

We wanted to kindly clear up a few details for transparency: your order included preorder items, which follow a different shipping timeline than standard orders. This information is clearly stated on the product page, as well as in your receipt at checkout. Preorder items are made-to-order and ship based on the date listed in the product description — which in this case is March 15th.

We also want to note that this is your third order with us, so we’re surprised by the scam allegation. We’ve worked hard to maintain a trustworthy and consistent experience for our Pink Plastic Babez — and we’d hope that your continued support reflects that.

You reached out to us for the first time today, and we responded within the hour, including a screenshot to remind you that the items were preorder. In addition, your order has shipped, and we even sent out the in-stock items ahead of time at no extra cost, as a courtesy — something we typically only do upon request.

We’re a small, woman-owned business that values each and every customer, and we take reviews and feedback seriously. If there’s anything else we can do to help or clarify, we’re happy to chat further.

FINAL UPDATE:

We don’t usually respond to reviews in this way, but in this case, we feel it’s important to clarify the truth.

At no point did we block or ignore you on Instagram. You later admitted via email that you had accidentally marked our messages as spam — yet instead of correcting your review on Trustpilot, you continued to accuse us of being unresponsive. For clarity, we responded to your message within two hours (9:41AM PST), and our reply simply landed in your spam folder.

In regard to your order:
The Roxy Crop Jacket was clearly marked as a preorder item a full week before you placed your order. We sent you proof, including product photos and confirmation of the preorder listing, which you chose to ignore.

As for the Honey Set, it unfortunately did not pass our internal quality inspection, and we issued you a full refund for that item proactively — before any complaint was made. We take quality control seriously and do not ship out pieces that don’t meet our standards.

It’s disappointing that you’re now making inaccurate claims because we chose to issue a refund and decline to continue serving you as a customer. Your review initially called us liars based on emails you later admitted went to spam — yet you still haven’t corrected those accusations.

Additionally, your partial order shipped two days before your review was posted, and tracking information was sent at that time — again, likely received in your spam folder. You gave us just two hours to respond and demanded the item arrive within two business days, which is not in line with our clearly stated policies.

You’ve ordered from us multiple times without issue. Had this situation been approached with mutual respect and patience, we likely would’ve offered next-day shipping as a courtesy. However, the repeated defamatory remarks left us no choice but to cancel, retract the shipment, and refund your order entirely.

We’re proud to serve a loyal and supportive community that values integrity, transparency, and mutual respect — especially toward small, women-owned businesses. We encourage others to review the full scope of our feedback and experiences before forming an opinion based on this misrepresented review.

Rated 1 out of 5 stars

scam do not buy from this site

scam do not buy from this site. you will never receive your order. they purchase fake reviews.

19 February 2025
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Hello Rhonda,

Thank you for your feedback. We couldn’t locate an order under your information, and we haven’t received any emails from you. It seems your order may not have gone through.

We assure you we’re a legitimate business with thousands of happy customers, as seen in tags on our social media accounts. We’d love to assist you—please reach out to us at info@shoppinkplastic.com so we can help resolve this.

UPDATE REPLY:

Hi there, just following up as we still haven’t heard back from you. We’ve double-checked and still don’t see any order placed under your name or information in our system. If you believe there’s been an error, please provide your full name, email address, and any order confirmation you may have received so we can look into this further. We're more than happy to help clarify things once we have the correct details.

Rated 5 out of 5 stars

I found them on instagram ordered two…

I found them on instagram ordered two dresses for my birthday and been in love ever since. I am a xs and the size fits perfect. I absolutely love this boutique.

28 June 2024
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

We thank you so much for your kind review. As our small business grows were excited to provide even more of your birthday dresses!

Rated 5 out of 5 stars

I love the dress it fits perfectly fine…

I love the dress it fits perfectly fine (true to size) I received a lot of compliments. The shipment was great, I received my dress on time.

29 April 2024
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thank you so much for your kind review! Please don't forget to tag us in your slay,

Rated 5 out of 5 stars

One of my new fave boutiques!

Shipping was so fast and communication through the process was perfect. Not to mention the clothes! 😍 bought two dresses for my birthday weekend and got so many compliments. Can’t wait to purchase again!

13 May 2024
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thank you so much for your kind review! We love a birthday slay

Rated 5 out of 5 stars

I’ve been shopping with them for over 2…

I’ve been shopping with them for over 2 years now and have not had any issues with shipping, customer service, or quality of my clothes. They are my go to when I need new hot pieces.

20 May 2024
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thank you so so much. We appreciate all of our customers, but those who return are like family.

Rated 5 out of 5 stars

I needed a last minute dress for my…

I needed a last minute dress for my birthday weekend and I put my trust in PinkPlastic and THEY DELIVERED…LITERALLY! I was able to get express shipping and it came just in time before I left for my trip! 10/10

27 April 2024
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

YAY! Birthday slay

Rated 5 out of 5 stars

I love the dress and the shipping was…

I love the dress and the shipping was on time too. I received a lot of compliments as well and will defiantly purchase from this company again.

19 May 2024
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thank you so much for your review. Come back anytime!

Rated 5 out of 5 stars

So I was skeptical because of the…

So I was skeptical because of the reviews are up and down but I received my dress it’s beautiful and it came on time they also replied and tried to help with my concerns I will buy again

15 May 2024
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thank you for giving us a chance. We always do our best to accommodate every customer. Everyone is entitled to their own opinion. But we can guarantee we always try our best to provide a great experience for each customer.

Rated 5 out of 5 stars

I would give a million stars I’m…

I would give a million stars I’m obsessed now I received my order today and was so happy the quality was amazing I ordered 3 items and was happy with all of them omg 😍🥰💞 plus shipping was super fast 💨

22 February 2024
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thank you so so much! We appreciate your feedback, come back anytime.

Rated 5 out of 5 stars

Would give 10 stars if I could :) I…

Would give 10 stars if I could :) I emailed them about concerns for my bday dress potentially not getting to me on time if I was to order. They gave me a very quick reply with a detailed explanation of my options. I ended up placing the order w/ their help and they even shipped my order out only 30 minutes after I placed it. I promise I’m not exaggerating lol I’ve never had any company do that before so I was amazed. Will def be ordering from here more

7 February 2024
Unprompted review
Rated 5 out of 5 stars

My item came on time

My item came on time! Was exactly like the pictures, the communication was great throughout the whole process 10/10 experience for me 😁👌🏾❤️

5 February 2024
Unprompted review
SHOPPINKPLASTIC logo

Reply from SHOPPINKPLASTIC

Thank you so much for your review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look