Shopping Bags Direct Ltd Reviews 

278
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Fantastic service. I would have given 5 stars except that the bags we ordered we were out of stock and not marked as such on the website. However, I had a call and alternatives discussed. Excellen... See more

Rated 5 out of 5 stars

A nice company to deal with, Professional but very friendly. Orders arrive well packed and on or before delivery due date, well recommended. Products are of the highest quality.

Rated 5 out of 5 stars

Planning a wedding and wanted classy bags and tissue paper to enhance the wedding favours we are providing to our guests. Previous to ordering with your company we tried other various websites/compani... See more

Rated 5 out of 5 stars

Been buying for years & never let me down with stock of any amount & deliveries alway on the nail. I occasionally cross check the prices on the net but have always been the best that I don't bothe... See more

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4.4

Excellent

TrustScore 4.5 out of 5

278 reviews

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4.4

All reviews

(278)

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Rated 5 out of 5 stars

GOT EVERYTHING WE ASKED FOR

Planning a wedding and wanted classy bags and tissue paper to enhance the wedding favours we are providing to our guests. Previous to ordering with your company we tried other various websites/companies and were disappointed with the quality. As the title says.... with Shopping Bags Direct we got exactly what we asked for and on the next working day. Many thanks. JR

1 May 2015
Unprompted review
Rated 5 out of 5 stars

Phone service

What a polite girl who took my order said she would get back to me in two mins yea right I thought but she was true to her word not like other company's ive delt with thank you

24 April 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service, Quick delivery, good quality bags. We will definitely be shopping with you again. Thank you

20 April 2015
Unprompted review
Rated 1 out of 5 stars

Abysmal Quality and Poor Customer Service

We ordered some plain bags and paid extra to have the bags before 10am, so we could fill them and send back out that day. When they hadn't arrived at 10am we asked the company and was told to phone the courier and chase the package down ourselves, eventually receiving the goods at 2.30pm. The courier said they'd been booked for a standard next day, even though we'd paid considerably more for a pre-10am.

On our next bag order, printed with a client logo, the print quality was terrible, with broken text and incomplete prints. It was clear the printer hadn't taken any care when printing and had just rushed them off. After listening to various excuses from the company, we persuaded them to reprint. We received the reprinted bags on the day they had to be re-shipped and found the bags were poorly made, with glue marks on EVERY bag, as well as missing handles, creases and faults. It took 4 people a couple of hours to quality-check and clean excess glue off every bag, to get them out on time.

Consequently, we will not be using this company again. A real shame considering we've used them many times in the past without issues.

31 March 2015
Unprompted review
Rated 5 out of 5 stars

A customer for many years & ever let me down

Been buying for years & never let me down with stock of any amount & deliveries alway on the nail.
I occasionally cross check the prices on the net but have always been the best that I don't bother now. These last printed one's were just the same, turned them & the screen printing around under really tight deadlines. Keeps my client happy so I'm happy.

Keep up the good work & Thanks again.

5 February 2015
Unprompted review
Rated 1 out of 5 stars

Poor product & Service

Ordered 100 x printed gift bags to give our customers at Christmas
The bags arrived poorly packed, scratched and smudged
Many emails and calls had to be made before a part refund was made
Poor product
Poor Service
Stay away

5 February 2015
Unprompted review
Rated 5 out of 5 stars

Valentine´s Day organza drawstring bags

This is the first time I have used the site. I found it very easy to work with and I purchased exactly what I was looking for. I received the goods promptly, am very pleased with the order and will not hesitate to use the company again.

2 February 2015
Unprompted review
Rated 5 out of 5 stars

Pink rope bags

Great company to order from and very helpful and swift delivery too.
Would recommend this company to all my family, friends and work colleagues.

13 January 2015
Unprompted review
Rated 5 out of 5 stars

A unstressful Experiance. What a change!!

A well laid out website, clear information, Paypal..and Donna is a pleasure to talk to over the phone, My product arrived promptly and in good condition,

I am very happy with my bags they are good quality and the print is bright. The Gold tissue paper I ordered, Is a good quality paper, I recommend Shopping Bags to any individual or business that wish to order something a little better than the norm. Please remember they also print onto their bags, I'll try this service next time. Thank you shopping bags a happy customer :D

22 December 2014
Unprompted review
Rated 1 out of 5 stars

Terrible experience - overprinted bags

Received my bags ordered from artwork I supplied. Print finish is terrible, heavy in some areas and really faint in others. Print size is extremely small so queried. Response was they had sent me a proof that I had approved. Actually they had sent me an email without a proof attached. So, a) I hadn't approved the proof and b) despite three emails asking them to look at the print finish once the order was received, this point has been completely ignored. Apparently, it is not their fault! Difficult to make a formal complaint as just a one-man band! DISGUSTED WITH THEIR CUSTOMER SERVICE.

20 November 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant service, and super fast delivery!

I made a call to the number on the web site, my call was picked up on first ring and my query resolved in a knowledgeable, professional albeit friendly manner right there and then - very impressed and super happy customer, I needed the order asap, and got it even faster! I would recommend this company to any would be buyers!

ps - the quality f the bags I bought is fabulous too!

18 November 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic

I am very pleased with the quality of these bags and the stunning colours.

3 November 2014
Unprompted review

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